Solved YouTube Audio Suddenly Missing

P

poolmon

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Power User
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On 10/4/2013 my audio on YouTube suddenly stopped on my Win7 64 bit desktop. I've seen some other posters with the same issue. It's not browser specific. The computer's audio works fine on all other websites that I visited including other ones with Adobe Flash Player (which is up to date).

My 2nd desktop computer with Win XP is likewise suddenly affected with the same issue.

Anyone know what is going on???

EDIT:SOLVED; I just fixed this problem on both computers. The small speaker icon on the bottom of the YouTube web page had a small grey x to the right of it. Clicking on the neither the speaker icon nor the x had any effect. HOWEVER, I clicked on the video time slider and moved the video ahead and the small grey x disappeared and the sound came on (both computers). I haven't made any changes to either computer recently and I don't know what changed in them nor why the time slider frees up the audio (but not the speaker icon nor the grey x) but it does.

Something is going on here but I don't know what.
 
Last edited:

My Computer

OS
win 7
Interesting, my audio is also gone on YouTube, not sure what's going on there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
just checked mine and strangely mine was silent too. however the volume slider was all the way down, kids i expect!
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
My audio is also gone on YouTube.

I ran CCleaner to clean my cache, then a reboot, still nothing.

I happened to see an x next to the speaker on the youtube video.

Some how it got put on mute.

All YouTube audio is muted. - Google Groups

2013-10-04_11h56_43.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 530
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core 2 Duo Processor E8300 @ 2.83GHz
Motherboard
Dell Inc. 0RY007 (Socket 775)
Memory
4.00 GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Integrated 7.1 Channel Audio
Monitor(s) Displays
Acer G245HQL 23.6" LED(1920x1080@60Hz)
Screen Resolution
1920 x 1080
Hard Drives
Disk 0 HITACHI 1TB OS Installed - Disk 1 HITACHI 1TB For Backups
Keyboard
Dell USB Keyboard
Mouse
Dell Optical USB Mouse
Internet Speed
DSL 10 meg
Antivirus
Symantec(SEP)
Browser
Pale Moon
See edit to original post for additional info.
I'm the only person with access to my computers and they were working fine on YouTube yesterday.
 

My Computer

OS
win 7
seems to be a global issue with everyone having youtube muted, i wonder if it has something to do with the new google change of menu for images and calendar etc. seems to be coincidently connected
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
I am not having any trouble at all hearing YouTube videos.

Jerry
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sager NP9170
OS
Win 7 Pro x64 / Win 10 Pro
CPU
Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Motherboard
CLEVO P170EM
Memory
12 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GTX 675M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
17.3
Screen Resolution
1920x1080
Hard Drives
(1) Samsung 860 EVO 500GB(OS) (1) Samsung 860 EVO 500GB(Data)
Keyboard
Backlite
Antivirus
MSE, Malwarebytes Pro
Browser
Firefox
Other Info
DESKTOP: Custom-built.
OS: Win 10 Pro x64.
CASE: Rosewill R5.
CPU: Intel I5 4670K CPU @ 3.40GHz.
CPU COOLER: Cool Master Hyper 212 EVO.
MOTHERBOARD: Asus Z87-A.
MEMORY: Kingston HyperX 2x4 GB.
GPU: Nvidia Geforce 650 TI.
PSU: Corsair TX750.
DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM.
not completely global then ;)
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
Same here volume was all the way down and not by me so it might be some thing odd changes on youtube,
Don't have any Google.... so ?
I do have my computer sounds muted though. one key press there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Yep, mine too. Windows 7 (Internet Explorer and Chrome), Mac OSX (Safari) and Ubuntu 10.04 (Firefox).

Has to be a YouTube or Google thing.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium x64
CPU
Intel Core i7 5960X @3.0 GHz
Motherboard
Gigabyte GA-X99-SOC Force
Memory
4 x 4 GB G.Skill Ripjaws4 DDR4-2400
Graphics Card(s)
PNY GTX 780
Sound Card
Realtek on-board ALC1150
Monitor(s) Displays
HP Z30i + Asus PA246Q + Dell U2412M
Screen Resolution
2560x1600 + 1920x1200 + 1920x1200
Hard Drives
Samsung 830 256GB
PSU
Antec EarthWatts 650W
Case
Cooler Master HAF 932
Cooling
Corsair Hydro Series H105
Keyboard
Razer BlackWidow Tournament Edition Stealth
Mouse
Razer Naga
As mentioned in the link, it is a Youtube issue. If you move the slider, videos will work correctly until you close the browser. Hopefully Google will fix this soon. A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
just checked mine this morning and it didnt start with the volume muted , so possibly they have fixed it, they did say they were working on a fix
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
Yea the audio sliders are either muted or turned down. Turn them up and then accept the prompt that flasher player will as for.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Weekend Warrior Rig
OS
Windows 10 Pro
CPU
Intel i7-3770K 4.4GHz
Motherboard
ASUS P8Z77-V Pro
Memory
8GB G.SKILL Ripjaws 1866 MHz
Graphics Card(s)
EVGA GTX 980 Classified
Monitor(s) Displays
Asus VH238H 23" 2ms
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD /
WD Blue 1TB /
WD Black 500GB
PSU
Corsair CX750M
Case
NZXT H440
Cooling
Corsair H80i- CPU / Corsair H90- GPU
Keyboard
Logitech K360 LE
Mouse
Logitech G500
Antivirus
Avast
Browser
Chrome
Other Info
1200W 2.1 Surround Sound Audio

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
still starting muted again. must come and go then.
seems a long time for them to take to fix it.
 

My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
At least it's not just me (you) :D

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
When I adjusted the volume, I got a promt from flash player to allow it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Weekend Warrior Rig
OS
Windows 10 Pro
CPU
Intel i7-3770K 4.4GHz
Motherboard
ASUS P8Z77-V Pro
Memory
8GB G.SKILL Ripjaws 1866 MHz
Graphics Card(s)
EVGA GTX 980 Classified
Monitor(s) Displays
Asus VH238H 23" 2ms
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD /
WD Blue 1TB /
WD Black 500GB
PSU
Corsair CX750M
Case
NZXT H440
Cooling
Corsair H80i- CPU / Corsair H90- GPU
Keyboard
Logitech K360 LE
Mouse
Logitech G500
Antivirus
Avast
Browser
Chrome
Other Info
1200W 2.1 Surround Sound Audio
I have the youtube mute thing happening now too, but the taskbar staying hidden has gone away:cool:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
I had the same problem with my desktop and my lap top, but no problem with my tablet; and it did have to do with the slide bar.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion g7-1260us Notebook
OS
Desk Top with Win 7 Home Premium 64 bit and Lap Top with Windows 8.1 Pro 64 bit
Memory
8Gig
Screen Resolution
1600x900
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