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Windows 7: Windows Mail

22 Feb 2014   #1430
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by andjayik View Post
my win 7 install disks have ie removed from them, i remove unwanted stuff using rt 7 lite. i use firefox only.
IE and the OS have been closely tied together for, well forever. You might have removed the IE application from your install disks, something I would not recommend, but there are pieces intertwined so tightly that you'd have to surgically remove them. I believe that's what Ron was trying to point out.

I'm wondering now if your install might be part of the problem (by removing IE from the install process). Endeavor has discovered that everything works well in 32 bit Windows and even in 64 bit Windows until IE 11 is applied to the test system. This tells me that your system is unique.

Hopefully the interested parties can find a workaround that I can incorporate it into the tutorial. As this is an issue with a few msgs and a few users and is related to an outdated / unsupported eMail client that has been patched to make it work on Win 7, I won't be spending too much time on it.

Bill
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My System SpecsSystem Spec
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22 Feb 2014   #1431
andjayik

Windows 7 Ultimate
 
 

i even tried a win 7 full install with ie in it same thing. Only some emails crash majority work.
My System SpecsSystem Spec
22 Feb 2014   #1432
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

IE is installed on every OS from MSFT so I think you mean it's not active in your setup. As far as all this difficulty with Windows Mail and IE11 is concerned I'm sure there has to be an easy fix as I have no problems at all with mine and it's fully updated. The question is of course, what is causing it for some people and not for others.
My System SpecsSystem Spec
22 Feb 2014   #1433
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

The 'supported' way to uninstall IE on your computer is to go to: Program & Features> Turn Windows Features On or Off, and uncheck the IE listed in the list, and reboot, but WinMail will still work irregardless since as you all already know IE is not really uninstalled, it's only disabled from our view or web access use. WinMail of course is tied into Internet Explorer, but even if you disable IE and can't use it, yes it is still there and WinMail with IE11 will still crash if you open 'one of those problematic HTML emails' whereas IE8, IE9 & IE10 will not crash. 'If IE is disabled though' you can still see what version you have 'present' by going to: Default Programs> Programs and Features> Turn Windows Features On or Off> ...it's usually the third entry down (alternately you can just search your iexplore.exe properties)

@ Ron to your post, yes if you disable IE via the Programs and Features tab, the Internet Options GUI is still there in Control Panel, and looking at it's slightly modified in that when you open it the General tab looks a bit different (tested). Concerning Windows Update in this disabled IE instance, and you go to Windows Update with it disabled yes you are Still being offered security updates to IE but Only to the current version you have installed/disabled at the moment, however when you re-enable it, then when you go to WU you now will additionally be offered any newer versions of IE available (tested). also btw official Win7 SP1 comes with IE8.

@ Ex-Brit - I see my 64 bit WM works with 99.9 % of all emails too, it's just those few that others have received from specific sources and sent me for testing, that if I open them in mine, will crash it. If they gave me permission I would send you the same .eml files too and you only need to doubleclick the .eml files to open, and pretty positive it would crash your WinMail.exe too; you just haven't received any problematic ones yet and it's not that widespread.
~~~~~~

Again I was hoping it was just a single small KB install replacing a file or two that was the culprit causing the HTML WinMail crash, but it's not. The 64 bit (even 32 bit) IE11 finished install is nearly 100 MB and also replaces a thousand files, I can see every single file/registry change it made. I'm not going to mess with the 64 bit IE install unless it's turns out to be just a simple, logical change with no other consequence.
You can only imagine though as each successive IE that comes out it will probably even limit WinMail operation even more, so get used to it. At the moment with IE11, Win7 32 bit OS WinMail users, are in luck.
(fwiw, I've already tried different versions of the mshtml.dll mentioned previously, hoping for success - but it was everything but. I even had the "Programs Folder (x86)" WinMail 32bit and got it working on Win7 64 bit, but that does not solve the problem either. I tried a lot of different things, afterall the test bed being indestructible and being powered by an i7 and SSD, one can partition image back to a fresh install in 45 seconds flat, which makes testing it all so much easier. Also being a disposable test bed setup lets you be more empowered to test Anything without consequence)

If any of you techs want me to try a theory or two, feel free to PM me, that way we don't clutter up this thread with unnecessary test talk posts. Bill wants his tutorial thread neat and only WinMail related, and I support that.
My System SpecsSystem Spec
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22 Feb 2014   #1434
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Does altering Security options in WM under Tools/Options make any difference?

Also make sure that both IE11 and Windows Mail have full permissions in your firewall.
My System SpecsSystem Spec
22 Feb 2014   #1435
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

It just occurred to me, are you using the 64-bit IE as default? If so try the 32-bit as I would imagine WM might have problems linking up with the 64-bit version.
My System SpecsSystem Spec
22 Feb 2014   #1436
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

Hi Ex_Brit,

Please remember as mentioned at the end of my previous post, please use PM for any little tid-bit testing ideas like that. We have seen in the past where the little back-n-forth testing talks really confused newcomers, too many unrelated posts mounted up, and we had to delete so many really neat, but extra unnecessary posts.
Perhaps we can delete our posts later, but for now as to your first security question you were kidding me asking me that one right - I hope so. As for the second one same answer really, actually I keep the built in firewall turned off but that's OT. It's none of these issues anyway. Have you read all the posts in the other thread spoken of earlier, of which I link post 17 of it earlier but you'd want to start from it's post 1.

As to your IE 32 vrs 64 bit question, actually I keep both the 32 & 64 ie shortcuts in my QuickLaunch for usage, but if you think about your question you will realize that iexplore.exe does not even need to be started for WinMail to work. As you know that 32 bit iexplore.exe is used similar for website compatibility issues but not used for WinMail operation in that sense. And so while within the 64 bit OS for WinMail I would have to get the 'Programs Folder (x86)' files of WinMail.exe which currently if you look all the calls in the registry are to open the 64bit folder WinMail.exe, and then the same would be for the 'Programs Folder (x86)' for iexplore.exe.. here though they do not have a 32 bit version mshtml.dll and the whole gamut of what that goes along with, and then where the problem in 64 bit seems like and error prompts that it's arising from, all in relation to let WinMail display its HTML emails and use it's embedded links to external websites for pictures, etc, rendered in the email.
I think it's a good thought in theory though Ex_Brit and I understand where you were going, it's a bit though to implement with many unknowns. Nothing is ever off the table though.

Again though going forward to any techs lets please use PM's for the testings back and forth conversations as Bill has previously hinted and requested a number of times to do, unless he indicates different I will follow his wishes.

Thank you
My System SpecsSystem Spec
22 Feb 2014   #1437
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Offering suggestions by private message sort of defeats the object of forums when people can learn from the posts. Anyway they were just thoughts. Strange how all these problems are arising for some and not for me. I'll bow out and let you guys sort it out amongst yourselves.

Plus regarding firewall permissions, that would refer to whatever firewall is in use not necessarily WF.
My System SpecsSystem Spec
22 Feb 2014   #1438
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

I understand what you are saying Peter. This is not my Tutorial and so it's not my call, however I Do Understand the point of keeping it neat having been right in the middle of it previously, as for instance saw like how Grits the other year didn't know if she was coming or going being a newbie of what's real or what was conjecture, or what she was suppose to do, and many others.

Don't say you don't have the problem unless you have actually opened an email from any of the three known email website flyers senders that I know of so far. I'm sure you aren't on their mailing list.

Please don't bow out or be offended please that was not my intention, we have always appreciated your input! You are a long time and appreciated special member.

ps,
It's not a Firewall issue in any way shape of form, period.
My System SpecsSystem Spec
22 Feb 2014   #1439
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Please email me a sample or tell me how to get one sent to me....I'll PM you.
My System SpecsSystem Spec
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