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Troubleshooting Internet Explorer Issues
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Troubleshooting Internet Explorer Issues
 Note
You might have issues with Internet Explorer like not opening or crashing often not loading pages etc. Here are few troubleshooting steps that you can do to fix certain issue.
1. The first step which always you could try is to disable the add-ons and see if that works or fix the problem that you have with IE.
Start | Under search | Internet Explorer (No Add-ons)
It will open the Internet Explorer without any add-ons then see if you have the same problem. If that fixes it then next thing is to enable the add-ons one by one to find the culprit.
a. Click the Tools button, and then click Manage Add-ons.
b. Under Show, click All add-ons.
c. Click the add-on you want to disable, and then click Disable
2. To delete ActiveX controls
1.Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
2.Click the Tools button, and then click Manage Add-ons.
3.Under Show, click Downloaded controls to display all ActiveX controls.
4.Click the ActiveX control you want to delete, and then click More information.
5.In the More Information dialog box, click Remove.
3. Next steps which used to fix almost all the issues with Internet Explorer is to reset the Intenet explorer to Default Settings
1. Close any Internet Explorer or Windows Explorer windows that are currently open.
2. Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
3. Click the Tools button, and then click Internet Options.
4. Click the Advanced tab, and then click Reset.
5. Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.
6. In the Reset Internet Explorer Settings dialog box, click Reset.
7. When Internet Explorer finishes applying default settings, click Close, and then click OK.
8. Close Internet Explorer.
Your changes will take effect the next time you open Internet Explorer.
OR
You could use Mircosoft Fixit Tool to do it for you.
 *
Note: This will delete personal settings, some webpages that rely on previously stored cookies, form data, passwords, or previously installed browser add-ons might not work correctly. Resetting Internet Explorer's settings is not reversible.
5. Video freezes or crashes in Internet Explorer or Windows programs
6. Often connection problems are caused by malformed winsock entries and invalid LSPs (Layered Service Providers). LSP entries are responsible for managing your inbound and outbound internet traffic.
Start | CMD | Right Click and Run as Administrator
netsh winsock reset catalog (resets winsock entries)
netsh int ip reset reset.log (resets TCP/IP stack)
Reboot the System then Test it.
7. Quite frequently, internet connection problems can be traced to a corrupted DNS cache. Resetting or Flushing this cache is an easy fix to many of these problems
Start | CMD | Right Click and Run as Administrator
ipconfig /flushdns
ipconfig /release
ipconfig /renew
8. I found a Batch File created by an MVP Kai Schätzl Internet Explorer FAQ - Repair IE8 (IE7)
Then see if you can connect to any websites.
Hope this helps,
Captain
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07 Jun 2010
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#1
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Nice Work Capt., This will come in handy.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Self Built
OS Win 10 Pro x64
CPU Intel I5-2500K @3.3GHz
Motherboard Asrock P67 Extreme4
Memory 16GB G.Skill Ripjaws X (4x4GB)
Graphics Card EVGA GeForce 750 Ti SC 2GB
Sound Card ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays auria eq2367
Screen Resolution 1920 x 1080
Keyboard Logitech Wireless Keyboard K520
Mouse Logitech Wireless Mouse M310
PSU SeaSonic X 650W 80 Plus Gold
Case Corsair Obsidian 750D
Cooling Corsair H60, Three 140mm case fans
Hard Drives 250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
Internet Speed Wave Broadband ~ 100 dn 5 up
Antivirus Windows Defender, Malwarebytes Premium
Browser Edge, IE11, Chrome
Other Info Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
07 Jun 2010
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#2
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Quote: Originally Posted by derekimo
Nice Work Capt., This will come in handy.
Thank You Derek !!
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My System Specs |
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System Manufacturer/Model Number Samsung NP550P5C-S02IN
OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory 8 GB
Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution 1,600 x 900, Anti-Reflective
Hard Drives 1TB S-ATA II Hard Drive (5,400RPM)
07 Jun 2010
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#3
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Nice one Cap'n!
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My System Specs |
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System Manufacturer/Model Number * BFK Customs *
OS W 7 64-bit Ultimate
CPU Intel Q9550 Yorkfield
Motherboard ASUS P5Q Pro
Memory 8GB Dominator 8500C5D
Graphics Card ATI : XFX 5870
Sound Card Realtek HD Audio 7-1
Monitor(s) Displays 1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution 1920x1080P & 1920x1200
Keyboard Microsoft 500
Mouse Razer Diamondback 3G
PSU Corsair 620HX
Case Cooler Master RC-690
Cooling Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Hard Drives 1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
Internet Speed 14 Mb/s
Other Info 1x Koutech 3Gb/s SATA HDD Hot Swap Rack
07 Jun 2010
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#4
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Quote: Originally Posted by Bare Foot Kid
Nice one Cap'n! 
Thank You Ted !!
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My System Specs |
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System Manufacturer/Model Number Samsung NP550P5C-S02IN
OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory 8 GB
Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution 1,600 x 900, Anti-Reflective
Hard Drives 1TB S-ATA II Hard Drive (5,400RPM)
07 Jun 2010
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#5
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Another nice one, Captain. Good work.
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My System Specs |
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System Manufacturer/Model Number Home built
OS Windows 7 Ultimate 32 bit
CPU Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory 2.50 GB RAM
Graphics Card NVIDIA GeForce 7600 GS
Sound Card SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays ViewSonic VX 1962 wm
Screen Resolution 1680 X 1050
Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse Logitec optic USB
Cooling Fan based
Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Internet Speed 3.01 Mb/s download 0.64 Mb/s upload
07 Jun 2010
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#6
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Quote: Originally Posted by CarlTR6
Another nice one, Captain. Good work.
Thank You Carl !!
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My System Specs |
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System Manufacturer/Model Number Samsung NP550P5C-S02IN
OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory 8 GB
Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution 1,600 x 900, Anti-Reflective
Hard Drives 1TB S-ATA II Hard Drive (5,400RPM)
Computer type PC/Desktop
System Manufacturer/Model Number Dell OP7010
OS Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
Memory 16GB
Monitor(s) Displays 4 Dell 24" LCD
Screen Resolution 1280x1024
Keyboard Dell
Mouse Dell Optical
Internet Speed 40meg
07 Jun 2010
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#8
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Quote: Originally Posted by WindowsStar
Looks good Capt.
Thank You !!
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My System Specs |
|
System Manufacturer/Model Number Samsung NP550P5C-S02IN
OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory 8 GB
Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution 1,600 x 900, Anti-Reflective
Hard Drives 1TB S-ATA II Hard Drive (5,400RPM)
08 Jun 2010
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#9
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A very useful and informative tutorial Capt. it could help a lot of people who may have problems with Internet Explorer, nice work.
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My System Specs |
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Computer type PC/Desktop
System Manufacturer/Model Number Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory 8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution 1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Keyboard Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Hard Drives 1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Internet Speed Infinity 2 up to 76 Mbps
Antivirus MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
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