Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: KB2952664 won't uninstall

16 Aug 2015   #1

Windows 7 Ultimate x64
KB2952664 won't uninstall

I can't get KB2952664 to uninstall, it just reboots, "configuring computer" "100%" and when i check again it's still there.

I've tried using wusa /uninstall and searching online including KB2952664 installed "automatically" after uninstalling certain updates thread, i used option two on that link too, turned off wireless and it was still there.

I can't find any solution online, there's no error on uninstall, it just doesn't disappear from the list.

That uninstall was followed in this list, i removed them step by step, i had one or two already uninstalled, another 2 or 3 i rebooted immediately when asked, the rest i uninstalled them all before rebooting.

And everything uninstalled correctly except KB2952664, i see many people with the same problem but not really a solution for this.

Can somebody help?

Edit: This is odd, the update is listed as 'Optional' now to install, but it's also listed in the installed updates? wtf?

Edit2: I hid it and it's still installed, oh well, idk what to do.

My System SpecsSystem Spec
16 Aug 2015   #2

Win-7-Pro64bit 7-H-Prem-64bit

Hi and welcome to SevenForums,
A last resort might be this,
Windows Update - Reset

Then cull out the offending updates before they download and install using these settings
Just focus on the Important updates and not the recommended and optional one first.
Most of which are listed here to get or not win-10
KB2952664 won't uninstall-win-update-settings.jpg

My System SpecsSystem Spec
16 Aug 2015   #3

Windows 7 Ultimate x64

I did the reset, option two, the problem with hiding the update is the update does not disappear from the 'installed list', even though it doesn't throw an error when i uninstall, it just doesn't uninstall.

I have that setting set on windows update, "check for updates but let me download/install" already.

To clarify, i've run that powershell command, only kb2952664 is installed with no 'InstalledOn' date, i'm uninstalling right now again with wusa, will edit in 2min.

Edit: Still installed, how can i remove this?
My System SpecsSystem Spec

24 Aug 2015   #4

Windows 7 Ultimate x64

Does nobody have a solution? I tried many things i found online, none of them work... why
My System SpecsSystem Spec
24 Aug 2015   #5
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

After you make your setting as per post #2 reboot a couple of times.
Now remove the Kb again.
Reboot and then search with Windows Updates and see if the KB is offered again. If it's offered again then you did remove it. Just right tick on it and select hide. Reboot.

You can also open WU and go to the lower left corner and select Installed Updates

Then go to the search bar and type in the KB.
If the KB is still installed it will show it.
If it finds the KB just tick on it and select remove and then close WU and reboot.

KB2952664 won't uninstall-windows-update-search.jpg

Then search WU again and when it offered again just right tick on it and select hide.
Then of course Reboot again. When you do changes to Windows 7 it like reboots to complete things.

Here is the kicker.
Later on in life Windows 7 Updates might offer the same KB again. I don't know how but it does happen. Just watch for it and then hide it again.

My System SpecsSystem Spec
24 Aug 2015   #6

Windows 7 Ultimate x64

I did as you say, and i got 1 optional update (kb2952664) with 6.1mb and one installed (kb2952664)

I've tried wusa uninstall and everything i can find on google, i found this thread KB2952664 shows as both installed & hidden? and the user says system restore did not help, what the hell is this? That was my last resort and it doesn't remove this crap?

I found Windows 10 Crapware KB3035583 KB2952664 KB2976978 KB3021917 - as a solution, if you don't have a better option i'll run it.
My System SpecsSystem Spec
24 Aug 2015   #7

Windows 7 Ultimate x64

The script above apparently solved the problem, after reboot and couple wu checks, the stupid-ass update is no longer listed on installed updates.

I hope it stays that way.

Thanks for the help.
My System SpecsSystem Spec
24 Aug 2015   #8
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Some where on this forum or maybe the Ten Forum I have seen that.
Forgot all about it until you mentioned it.

I have already remove all those KB you list just the way I posted.
But I also went through the registry and removed all the W-10 garbage. That might be the reason my method worked for me and not others.

I keep a list of all those removed or hide updates so I can keep checking to make sure they don't slip back in.

Glad you got fixed.
My System SpecsSystem Spec
24 Aug 2015   #9

Windows 7 Ultimate x64

I've already tried that step two as i said when i started this thread, you asked to try again and i did, still didn't uninstall, i've tried wusa /uninstall, rebooting, cleaning wu history, nothing worked... glad i found that script because apparently it removed the update.

One thing i don't get is, why the hell this crap doesn't uninstall normally? Yea it could be a conflict, but it's 2015 and m$ has been on this game for over 20 years, and this still happens.

well, i can only thank for everyone's help and time in these forums
My System SpecsSystem Spec
24 Aug 2015   #10
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

In my opinion Microsoft want everybody to move to W-10.
Microsoft will make Windows 7 as miserable to update properly as possible.

When you start reading the the forum you will see dozens having problems go back to Windows 7 from W-10. They don't make that work easy as they stated.

They somehow want W-10 to sell better that Windows 8 and will try anything to do so.

To me it is simple.
To hell with the free W-10. When W-10 is worth paying for I will take another look. I really don't know why so many are in a hurry. W-10 isn't leaving town.

The new rulers of Microsoft have got their cahoonas on the chopping block.
So they want W-10 to out sell Windows 7 and for Windows 7 to go away, NOW.
My System SpecsSystem Spec

 KB2952664 won't uninstall

Thread Tools

Similar help and support threads
Thread Forum
Update kb2952664
This optional update for download appeared with date of November 7, 2017. Do you recommend installing it?
Windows Updates & Activation
KB2952664 is back??
Why on earth am I seeing KB2952664 in my optional updates?! The page claims "There is no GWX or upgrade functionality contained in this update." Funny. I remember this WU as being...
Windows Updates & Activation
Cannot uninstall kb2952664
Reason for removing is Hdd thrashing and this update seems to be a culprit. So using Windows 7 and I have tried the following: Control panel>Uninstall a program>View installed updates. Right click and uninstall then reboot. Command prompt using wusa /uninstall method and reboot. After...
Windows Updates & Activation
KB2952664 Faliure to install
Hey I'm having troubles installing this update, As i understand it's needed to upgrade to windows 10. So Like many people the update downloads i restart windows and it starts configuring and then reverts to the restore point. The Error Code i receive is: Code 8004402F my CBS File
Windows Updates & Activation
KB2952664 always fails
my Gateway MX6920 failed three times trying to install update KB2952664, each at roughly 3 AM. can someone tell me how to fix this?
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:21.
Twitter Facebook