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Windows 7: Unable to Update KB4474419 & KB4489878 Windows 7 Professsional SP1

25 Mar 2019   #1
EdT

Windows 7 Professional x64
 
 
Unable to Update KB4474419 & KB4489878 Windows 7 Professsional SP1

This is a fresh Windows 7 Professional SP1 x64 install only a week old. The install is on a master HDD and is cloned onto this HDD with Seagate DiskWizard. I tried to update via both Windows Update and manually with the .msu files and I get the message "Failure to Configure Windows Update, Reverting Changes" after the reboot. It was able to update other updates like KB4490628 & KB4486563 during the same session without issue. Ran KB947821 System Update Readiness Tool (SURT) Ran sfc /scanow Link to the CBS.log folder: WeTransfer


My System SpecsSystem Spec
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26 Mar 2019   #2
Super Starman

Windows 7 Ultimate x64
 
 

Check out my thread, I've reported this before almost anyone else online. I did almost everything on the "Failed to Configure Windows Update, Reverting changes..." microsoft webpage. I can't do a "Clean Boot", I have Windows on a third partition of a hard drive. There's s a lively discussion on microsoft's help boards too...KB4474419 will not install - Microsoft Community
I think if it gets enough attention we might get a fix, so better participate over there...we got 4 months to get this sorted out..
My System SpecsSystem Spec
26 Mar 2019   #3
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

EdT,

Been perusing the logs you provided. Thank you. Can't say I've come across this one before!
My System SpecsSystem Spec
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26 Mar 2019   #4
EdT

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Super Starman View Post
Check out my thread, I've reported this before almost anyone else online. I did almost everything on the "Failed to Configure Windows Update, Reverting changes..." microsoft webpage. I can't do a "Clean Boot", I have Windows on a third partition of a hard drive. There's s a lively discussion on microsoft's help boards too...KB4474419 will not install - Microsoft Community
I think if it gets enough attention we might get a fix, so better participate over there...we got 4 months to get this sorted out..

Thanks I did, but I was asked to create my own thread. I am on that MS forum as well ! ...LoL
Another issue I am having is that I am not able to add a modem on Windows Fax and Scan since MightyFax no longer works on Windows 7.
My System SpecsSystem Spec
27 Mar 2019   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

hi EdT

looks like a classic case of incorrect permissions, from the CBS log


2019-03-23 19:06:27, Info CSI 00000019 Warning: More than one security descriptor for registry key [l:82{41}]"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax":
SD1: [l:206{103}]"D:PAI(A;OICI;FA;;;BA)(A;OICI;RCSDKRKW;;;S-1-5-80-2117685068-4011115449-2646761356-2137676340-222423812)"
SD2: [l:206{103}]"D:PAI(A;OICI;FA;;;BA)(A;OICI;RCSDKRKW;;;S-1-5-80-2117685068-4011115449-2646761356-2137676340-222423812)"



2019-03-23 19:07:58, Info CSI 0000001c Begin executing advanced installer phase 24 (0x00000018) index 27 (0x000000000000001b) (sequence 52)
Old component: [ml:306{153},l:304{152}]"Microsoft-Windows-Fax-Common, Culture=neutral, Version=6.1.7601.17514, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
New component: [l:0]""
Install mode: uninstall
Installer ID: {1b265fd2-721c-4e59-ad55-9d102a5d1d7f}
Installer name: [12]"SppInstaller"
2019-03-23 19:07:58, Info CBS Progress: UI message updated. Operation type: Foundation. Stage: 1 out of 1. Percent progress: 48.
2019-03-23 19:08:01, Info CSI [email protected]/3/23:23:08:01.203 [68]"SPP Installer: SLpUpdateComponentTokens completed with hr=0x80070005"

2019-03-23 19:08:01, Info CSI [email protected]/3/23:23:08:01.203 [155]"SPP Installer: ProcessInstallOrUninstall (amd64_Microsoft-Windows-Fax-Common_31bf3856ad364e35_6.1.7601.17514_neutral_c8ff4176) completed with hr=0x80070005"

2019-03-23 19:08:01, Error CSI [email protected]/3/23:23:08:01.203 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
[
[19]"Access is denied.

"
]
[gle=0x80004005]
2019-03-23 19:08:01, Error CSI [email protected]/3/23:23:08:01.203 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
Element:
[208]"<sppInstaller xmlns="urn:schemas-microsoft-com:spp:installer" xmlns:manv3="urn:schemas-microsoft-com:asm.v3" xmlns:spp="urn:schemas-microsoft-com:spp:installer" xmlns:wcs="urn:schemas-microsoft-com:wcs.v1" />"
[gle=0x80004005]
2019-03-23 19:08:01, Error CSI [email protected]/3/23:23:08:01.203 (F) d:\w7rtm\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
[gle=0x80004005]
2019-03-23 19:08:03, Error CSI [email protected]/3/23:23:08:03.218 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED).
[gle=0x80004005]
2019-03-23 19:08:03, Error CSI [email protected]/3/23:23:08:03.218 (F) d:\w7rtm\base\wcp\cmiadapter\installers.cpp(637): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Uninstall expression: hr
[gle=0x80004005]



This SID begins with S-1-5-80. Notice that the first sub-authority here is 80, which stands for SECURITY_SERVICE_ID_BASE_RID, meaning this SID is issued by the NT SERVICE sub-authority to a service




You will have to check your GPO's and firewall rules

If this is a domestic use only machine suggest you download Tweaking.com Portable, reset the permissions to the default.

When its cleared MIGHT also let you install MightyFax via Compatability mode

Roy
@Snick
My System SpecsSystem Spec
27 Mar 2019   #6
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Thanks for your input Torchwood.
That's what I thought also.
My System SpecsSystem Spec
27 Mar 2019   #7
EdT

Windows 7 Professional x64
 
 

Thanks for your input Torchwood !
My System SpecsSystem Spec
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27 Mar 2019   #8
EdT

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Snick View Post
Thanks for your input Torchwood.
That's what I thought also.

Okay now, so what course of action should I take now in layman's term. I have already checked and inplemented every folder in my C: drive to have all Administrator permission.
My System SpecsSystem Spec
27 Mar 2019   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

HI Edt,

direct from MS, follow these instructions

Access Denied


Roy
My System SpecsSystem Spec
27 Mar 2019   #10
EdT

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
HI Edt,

direct from MS, follow these instructions

Access Denied

Roy

Okay tried it three times from a manual install and it still shows the same message Failure to configure Windows Update ...blah ...blah ...blah, but one thing that got fixed was Windows Fax and Scan is now able to add the fax modem which I couldn't do before.

I followed the instructions from that link and added the NT SERVICE\EventLog which shows up as "eventlog" in the Groups or user names and it has Full Control. I noticed that with "eventlog" the check marks are solid black while the other user names like SYSTEMS,Users etc are with gray check marks. Any other things I should try ? Should I run tweaking.com_windows_repair_aio too ?
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 Unable to Update KB4474419 & KB4489878 Windows 7 Professsional SP1




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