Woke up to BSOD

timeless · Sep 13, 2014

kinda annoyed seeing as my current system is a new build, this OS hasnt even been installed a week and l annoyingly get a bsod..

anywho have run the tools hopefully someone can give me an idea why l got the bsod, tho to my annoyance my assumption would be ram considering l have 16gb installed but as two matched pairs. tho lm hoping its something l can stop happening especially considering lve been running this system for a week with no problems except this one so far.

derekimo · Sep 13, 2014

Looks like BitDefender is causing this one,

Code:

BugCheck 50, {fffff810031fbc10, 8, fffff810031fbc10, 5}

Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys

Try removing it and see how it acts.

The Bugcheck 50 is usually memory related so your mention of the RAM you have installed may well be the root cause.

Information

MemTest86+

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with MemTest86+

You can try testing it with MemTest86+ and/or just testing with one of the sets installed.

timeless · Sep 13, 2014

l'll see what l can do, however are there any other things l l could check on?

derekimo · Sep 13, 2014

I would say the two obvious things from your dump I pointed out would be the best place to start.

I understand not wanting to get rid of a paid AV but it is clearly being flagged as a cause, to prove or disprove that would mean uninstalling it and use MSE for the time being.

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

If you continue to get crashes then try testing your RAM or just using one or the other of your matched sets.

timeless · Sep 13, 2014

what l might do is grab another set of the ram that l purchased for the system build. and see how that goes but l may have to wait till next week to sort that out.

derekimo · Sep 13, 2014

Let us know how it goes. The easiest and quickest thing to test is removing BitDefender and see how it acts.

timeless · Sep 13, 2014

l agree, but given that it took a week.. l could be waiting a while before anything pops up. however if it is caused by BD it would make sense for it to be the the cause of another BSOD, what lm trying to say is there are quite a few things running in the background, so if it happens again and its BD at the top again then l'll have to look into other possibilities.

derekimo · Sep 13, 2014

Your call, let us know how it goes.

timeless · Sep 13, 2014

it happened again, thought it was strange nothing happened for a week then it suddenly starts happening.

have created another dump to see if anything has changed since the last dump.

that said one thing l have done this time is take out the older set of RAM, the older set was from my old system admittedly lve had it for a few years now... but if it happens again l'll swap the ram around again and if it still continues then it would suggest something other than ram..

but given whats already been mentioned (as the bugcheck code) its a likely bet, l just hope its my old stuff l guess l can live on 8gb l did before comfortably just thought it would be cool to add some extra.

still would appreciate knowing if the same issue occurred as last time.

Golden · Sep 13, 2014

Bitdefender is still being flagged as an issue - its time to follow Derek's earlier suggestion and replace it with MSE to test.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff810031fbc10, 8, fffff810031fbc10, 5}

*** WARNING: Unable to verify timestamp for [B][COLOR="Red"]bdfwfpf.sys[/COLOR][/B]
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
fffff880`035fe828  fffff880`01aec4d4 ndis!NdisFSendNetBufferLists+0x64
fffff880`035fe830  fffffa80`162cb470
fffff880`035fe838  fffff880`04605fdfUnable to load image \??\c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfndisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
 bdfndisf6+0x5fdf
fffff880`035fe840  fffffa80`17564ce0
fffff880`035fe848  00000000`00000001
fffff880`035fe850  fffffa80`1564dad0
fffff880`035fe858  00000000`00000000

You also seem to have an issue with the USB3.0 driver and network adapter - check for updates.

Code:

fffff880`035fe128  00000000`00000000
fffff880`035fe130  fffff880`05834c00Unable to load image \SystemRoot\system32\DRIVERS\iusb3hub.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
 iusb3hub+0x34c00
fffff880`035fe138  fffff880`05802147 iusb3hub+0x2147
fffff880`035fe140  fffffa80`144a4700
.
.
.
fffff880`035ff528  00000000`00000000
fffff880`035ff530  fffff880`04f6ade0Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
 iusb3xhc+0x6bde0
fffff880`035ff538  00000000`000003e7
fffff880`035ff540  fffff880`04f79f60 iusb3xhc+0x7af60
fffff880`035ff548  00000000`00000000
fffff880`035ff550  fffffa80`1644c0b8

http://www.carrona.org/drivers/search.php?id=usb3hub.sys
http://www.carrona.org/drivers/search.php?id=iusb3xhc.sys

Code:

fffff880`035fe2e8  fffff800`0305b000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff880`035fe2f0  fffffa80`14937354
fffff880`035fe2f8  fffff880`062fe91fUnable to load image \SystemRoot\system32\DRIVERS\netr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
 netr28ux+0xe591f
fffff880`035fe300  fffff880`06248230 netr28ux+0x2f230
fffff880`035fe308  00000000`00000000

http://www.carrona.org/drivers/search.php?id=netr28ux.sys

timeless · Sep 14, 2014

bugcheck 50 as said earlier still relates to ram correct? lve removed the older ram from my system and left the brand new stuff in going to swap it round if there is another bsod, seems to be the easiest way to rule out ram without running memtest (havent got a spare system to test it in), tho ld like to run out all possibilities before uninstalling BD, its just that if l uninstall now lve wasted money on a new subscription so ld hope to rule out ram first by getting rid of my older sticks and just having the new ones in there.

as for drivers.

USB 3.0 driver should be up to date, in fact its the one from gigabytes support section:

GIGABYTE - Motherboard - Socket 1150 - GA-Z87-D3HP (rev. 1.x)
(did a little searching and l cant find one higher than 3.0.0.16)

as for the wireless adapter its a W322U v2.0 its an oldish adapter went with the newest driver that was on their site as the one l had was somewhat messed up.. that said l had problems with stability up till l updated the usb driver.

===
Edit, l seem to of found an updated driver for my wireless adapter... or should l say l went to the Ralink website and downloaded RT2870 compatible ones.

however as l said about the USB 3.0 driver, l cant find one higher.. l did download one from the intel website that looked newer but windows determined the current driver was newest.

Golden · Sep 14, 2014

The only way to test RAM is to run MemTest86+ for 8 passes.

timeless · Sep 14, 2014

agreed, but if it was caused by me mixing my older ram with the newer stuff. (l had 2 matched pairs, lve removed one now) and it doesnt happen again (fingers crossed) then its likely the older ram was the culprit however if it happens again l'll swap the ram around to the older sticks.

lm just thinking if it happens with both sets it will rule out ram as l wouldnt have thought both sets were bad, granted it wouldnt be a definitive as running memtest but it would be too much coincidence for both sets to be bad. if both sets bsod l'll have to contemplate running memtest.

timeless · Sep 15, 2014

was going through my event viewer and came across two critical events which were around the time of the 2 bsods l received.

first one in event viewer has a bugcheck code of 80 the second crash has a bugcheck code of 30, as you can tell by the links lve looked up the information on the codes l found in my event viewer the code 80 l would assume would be down to my ram given it was a hardware code but lm not sure what to make of the bugcheck code 30 as the page doesnt give much information.

on another note, l also fan the sfc check, it did note there was some issues with files which have been repaired, so far (touch wood) lve not had another bsod that said lve had this system up and running a week before one happened. but lm hoping removing the older ram and leaving the new 8gb in there stops my issue (granted it was same brand and rated the same voltages but the memory was different in the respects that the older stuff was very low profile compared to the new modules).

Golden · Sep 15, 2014

I suggest:

1. Run MemTest86+ for a minimum of 8 passes
2. Uninstall BitDefender and test

There are no other suggestions anyone else can offer you.

timeless · Sep 15, 2014

no point running memtest, have a completely new set of ram in there, lve completely swapped for a completely different matched 4gb pair. will scan the other ram within the next few weeks once lve access to a board that can take it.

ideally l dont want to waste money, but if and when it happens again that will be what l do next.

however lm still curious what bugcheck 30 means (at least in more simple terms).

timeless · Sep 19, 2014

lve been looking through my logs and was curious of a few logs:

1 user registry handles leaked from \Registry\User\S-1-5-21-3294739943-1419706600-419503986-1000: Process 4744 (\Device\HarddiskVolume2\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-3294739943-1419706600-419503986-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts

The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_LEXAR&PROD_JUMPDRIVE&REV_1.00#2164626984&0#.

The following boot-start or system-start driver(s) failed to load:
UsbCharger

and lve just noticed this starting to show up in my logs:

Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xC83A35C2A0D8. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Woke up to BSOD

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

000

My Computer My Computer

New member

My Computer My Computer

000

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

000

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

Similar threads

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer