BSOD - Playing Heroes & Generals


  1. Posts : 4
    Windows 7 x64 Pro
       #1

    BSOD - Playing Heroes & Generals


    Hello SevenForum patrons. I'm currently getting BSOD's when I'm playing Heroes & Generals. It has not occurred any other time other than when I'm playing. The BSOD's do not always occur when playing. I'll have multiple gaming sessions without issues. They just randomly occur at the moment.

    I have run Memtest with no returned errors. I have updated the video drivers, run SFC scans, and checked my power supply with a tester. All seems well. I'm getting pretty close to just reimaging my machine to Win 10 at the moment hoping it's just OS related "getting old/cluttered".

    BSOD's are kind of all over the place.

    Attachment 398676


    Attachment 398678

    From last two most current BSOD's:

    Event[48427]:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 2017-04-12T23:23:56.000
    Event ID: 1001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: COREi7
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00005a800028a1da, 0x0000000000000002, 0x0000000000000000, 0xfffff80003280397). A dump was saved in: C:\Windows\Minidump\041217-11310-01.dmp. Report Id: 041217-11310-01.

    Event[53198]:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 2017-05-12T21:51:18.000
    Event ID: 1001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: COREi7
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff800032ccc54, 0xfffff8800c6c5830, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\051217-10982-01.dmp. Report Id: 051217-10982-01.

    Specs:
    Core i7
    12 GB RAM
    Samsung 830 SSD
    ASUS P6X58D-E Mobo
    ThermalTake 750 Watt PS
    Nvidia 680 GTX video card

    Thanks for the assistance!
    Last edited by dvsazn; 13 May 2017 at 11:28.
      My Computer


  2. Posts : 7,054
    Windows 10 Pro
       #2

    Hi dvsazn,

    What memtest did you run?
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My Computer


  3. Posts : 4
    Windows 7 x64 Pro
    Thread Starter
       #3

    Hi Axe0,
    I ran both MemTest86, MemTest86+, as well as mdsched in Windows.

    axe0 said:
    Hi dvsazn,

    What memtest did you run?
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My Computer


  4. Posts : 7,054
    Windows 10 Pro
       #4

    How long was memtest86+ run?
      My Computer


  5. Posts : 4
    Windows 7 x64 Pro
    Thread Starter
       #5

    I ran each test for around 8-12 hours.

    axe0 said:
    How long was memtest86+ run?
      My Computer


  6. Posts : 7,054
    Windows 10 Pro
       #6

    Let's hope that is enough for 8+ passes :)
    To be safe, IF requested please run the test again.






    Diagnostic Test

     DRIVER VERIFIER


       Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

       Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computer


  7. Posts : 4
    Windows 7 x64 Pro
    Thread Starter
       #7

    I was playing today and my machine BSOD'ed on me again. So I finally got around to running driver verifier and after the reboot to enable it pretty much BSOD'd on me right away when Windows was loading. Restarted back into safe mode to disable verifier.

    Here's the last two dump files. Attached.



    axe0 said:
    Let's hope that is enough for 8+ passes :)
    To be safe, IF requested please run the test again.






    Diagnostic Test

     DRIVER VERIFIER


       Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

       Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computer


  8. Posts : 7,054
    Windows 10 Pro
       #8

    Driver verifier did cause the crash, but also not.
    In driver verifier there are standard checks, these checks are always enabled on all 3rd party drivers although rarely a crash occurs by one of these checks.
    Since driver verifier did not cause the crash with user-specified checks it is assumable either of the standard checks caused the crash.

    Please keep driver verifier running
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:23.
Find Us