BSOD on start up, Error 0x0000007B

Ok got the cmd line to work this is what dir avg* gave me

AVGIDSDriver.sys
AVGIDSEH.sys
AVGIDSDFilter.sys
avgldx64.sys
avgmfx64.sys
avgrkx64.sys
avgtdia.sys
 

My Computer My Computer

OS
Windos 7 x64
dir/ah avg* found nothing
dir/as avg* also found nothing

C: defiantly is my windows volume. Not sure why it wasnt working but once i started running it directly of my computer it worked.
 

My Computer My Computer

OS
Windos 7 x64
while still in c:\windows\system32\drivers do:

Code: 
md  avgsave
move  avg*.*  avgsave

Did it move all files starting with avg to new folder avgsave? If so reboot normally and tell me what happens. Ignore avg errors. If boot succesfully uninstall avg. post results
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
After everyting is working fine and AVG uninstallation succeeds succesfully, try to reboot. All still fine? Then delete folder c:\windows\system32\drivers\avgsave
I think the rootkit remover tried to fix avg... but did it wrong
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Unfortunately that did not solve the issue. It now blue screens on CLASSPNP.SYS still under system 32 drivers. Damn i thought that would work too!
 

My Computer My Computer

OS
Windos 7 x64
Im thinking about trying bootrec /fixmbr and bootrec /fixboot because they seemed to work for some one else who was having issues with CLASSPNP.sys. I cant see this making anything worse should i give it a shot?
 

My Computer My Computer

OS
Windos 7 x64
doiob said:
Unfortunately that did not solve the issue. It now blue screens on CLASSPNP.SYS still under system 32 drivers. Damn i thought that would work too!
Click to expand...
that's further in the boot process as earlier? What bsod now? Any sys or dll listed?

Don't stress i gonna fix it!

CLASSPNP.SYS isn't the error.. that's just the last driver loaded
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Which folders are on your system? Again check it on C drive

  1. C:\Program Files\AVG - This is also named C:\Program files(x86)\AVG when you have a 64bit operating system
  2. C:\ProgramData\AVG8
  3. C:\ProgramData\AVG9
  4. C:\ProgramData\AVG10
Which ones do you have?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
doiob said:
Im thinking about trying bootrec /fixmbr and bootrec /fixboot because they seemed to work for some one else who was having issues with CLASSPNP.sys. I cant see this making anything worse should i give it a shot?
Click to expand...
fixmbr just writes a new master boot record to physical disk. Not the problem here.
fixboot fixes the volume bootrecord. Totally useless to repair now.

Anyway you did a startup repair already... that does all the fixes for you.

It doesn't make things worse, that's true
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
OK! In Program files x86 i have AVG and AVG Secure Search. In ProgramData i have AVG2012 and AVG Secure Search. I will now look to see if the bsod has changed
 

My Computer My Computer

OS
Windos 7 x64
i simply went in to Program data and used the command dir to see what files and folders where there, will that have the same effect?
 

My Computer My Computer

OS
Windos 7 x64
What exact folder names do you have in Program files x86 an programdata?
only interested in avg stuff
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
So it's:
C:\programdata\AVG Secure Search
C:\programdata\AVG2012
c:\program files (x86)\AVG
c:\program files (x86)\AVG Secure Search

please confirm
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In C:\ProgramData The exact avg names are "AVG Secure Search" & "AVG2012" In C:\Program Files (x84) the exact names of the avg folders are "AVG & AVG Secure Search"
 

My Computer My Computer

OS
Windos 7 x64
Code: 
c:
cd \programdata
ren  "AVG Secure Search"  "AVG Secure Search.save" 
ren  AVG2012  AVG2012.save
cd  "\program files (x86)"
ren AVG  AVG.save
ren  "AVG Secure Search"  "AVG Secure Search.save"
All commands are succesfull? If so reboot and post results. Don't uninstall AVG yet!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Hmmm im afraid it did not work i have look in program files and now see the avg folders with .save at the end of them same with Program data so the commands you gave me clearly worked but unfortunately failed to solve the problem.
 

My Computer My Computer

OS
Windos 7 x64
I was looking through my drivers and i saw something a bit strange "MsftWdf_Kernel_01009_Inbox_Critical.wdf". Dont know if thats meant to be there
 

My Computer My Computer

OS
Windos 7 x64
You must log in or register to reply here.

Similar threads

Solved Received BSOD on 04/19/26 after istalling manual windows update
Replies
9
Views
4K
torchwood
torchwood
Win7 stuck on logo animation and reboot after restore from ISO
Replies
5
Views
2K
SIW2
SIW2
booted up to BSOD after computer logo
2
Replies
23
Views
17K
axe0
A
Solved Can't boot from recovered disk image on external drive.
Replies
9
Views
6K
Danny S
D
BCD error - Windows doesn't start.
Replies
5
Views
6K
SIW2
SIW2
Back
Top