Motorola phone drivers

Please Help

Hi, I'm going through the process you guys have but I find whatever I do it says unable to charge. I believe this is because as soon as it says that it disappears and no longer shows as a device. I can just open the properties page and then it shows as disconnected.

I'm getting desperate now as my charger has broken. I am literally without any phone until I can get this to work.
 

My Computer My Computer

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Asus N10J
OS
Windows 7 Pro
CPU
Atom N270 1.6Ghz
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Intel somthing or other
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2GB
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Nvidia 9300GS & a crap Intel for battery life
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Realtek HD
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250GB
New Motorola Drivers

Good news. Get the 4.2.0 version from here:

USB and PC Charging Drivers - Motorola USA

I just installed the 64 bit version on Windows 7 64 bit Enterprise and it is charging my RAZR V3xx phone now. I don't use the phone tools software so I don't know if that works or not. I'm just happy its charging now.

Cheers!
 

My Computer My Computer

OS
Windows 7 Enterprise 64 bit
I had a similar problem with my rizr z3 under win 7 32bits synching thru BT using a Bluesoleil adapter. Initially it was saying that the phone could not communicate with mpt. Tried installing the windows mobile center, nada. Then managed to get mpt update all the way to ver 5.24a and everything is working fine.
Give it a try to see if it works, shouldnt be too different
 

My Computer My Computer

OS
Windows 7 Ultimae 32bits
No drivers yet for Phone Tools

I just got off the phone with Motorola customer support 1-877-777-7520 and was told that there are currently no drivers for the Motorola phone tools. None available through live update. I got the same answer back in November. What's taking them so long??
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
Intel E8400
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ASUS P5Q SE PLUS
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4GB Kingston HyperX (4x1gb) 1066Mhz Model# KHX8500D2K2/2GN
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DSL
Other Info
Installed 120mm heatsink over CPU with a 120mm case fan using Artic Silver 5 thermal paste. I downloaded and installed the Win 7 Graphics Driver From The Nvidia web site.
I got it to work...finally.

First I installed the new 4.2.0 drivers that "jridpath" posted a link to. After they were installed I plugged in the phone, and immediately it recognized the phone and started charging.

THEN, I started the PhoneTools application. It didn't immediately recognize the phone but it recognized it enough to ask me if I wanted to download software updates. (There were about 4 of them in my case, and most of them were pretty big.) I let it finish doing all of the software updates, then I rebooted my machine. When it came back up I launched the PhoneTools app again, and THIS TIME it came right up, recognized the phone and works like it did in XP.

Maybe that will work for you.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-1285dx "Entertainment PC" (notebook)
OS
Windows-7/Professional
Memory
6GB
Graphics Card(s)
nVidia
Sound Card
Add-on: Creative X-Fi notebook
Monitor(s) Displays
built-in 17"
Hard Drives
Two 500Gb
I've updated my drivers as much as possible, and Phone Tools is STILL telling me it cannot detect my phone. When it prompts me for the live update thing, it's telling me everything is up to date.

I know the computer is detecting my phone, because it's plugged in and charging. But I can't get the Phone Tools program to detect it. Help? =((( I want to get these files off of this old phone so that I can finally get a new phone!
 

My Computer My Computer

OS
windows 7
motorla phone tools

I use ver. 4.56a and it updates from there. it's a pain but it works with vista x64 and windows 7 x64. this has worked with my v367 and razor v3
 

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na
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windows 7 x64
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Phenom II X4 955 Black Edition
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asus m4n72-e
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8 gig G.skill
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super clocked evga 275 gt
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on board via
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23' lg
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3 drives 1 250 gig seagate 1 300 gig VelociRaptor and a 5oo gig wd
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700 watt ocz
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haf 932
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air
reaper35746 said:
I use ver. 4.56a and it updates from there. it's a pain but it works with vista x64 and windows 7 x64. this has worked with my v367 and razor v3
Click to expand...


So you have been able to get MPT to work on windows 7???

I have had no luck...it just says...OS not recognized. Im running a 32 bit...Home Premium . The Motorola web site says its not compatible and they are working on a patch..or a new version. I am a little scared to mess around to much...as i have read a few horror stories on several different sites about having to reinstall whole operating systems after trying to get MPT to work. Any advice?

Never mind....It finally appears that Motorola has come out with their update. According to their website, if you are already running a version of MPT , you should be able to use the live update program to update to version to 5.27. The site says 5.27 is windows 7 compatible. I am going to try this tonight and try and report back tomorrow. Good luck.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
dell 1525 inspiron laptop
OS
windows 7 home premium
CPU
intell dual core
Motherboard
?
Memory
3 gig
Hard Drives
300 gig
Is there a simple solution.. I'm not a computer guy. Retired guy living in Phuket Thailand. I have a few V3i's and will be getting a V8.. Anything that is easy. My V3 dis is 4.O so it would load! Is this going to work for me as I really like the Moto Phone Tools..
 

My Computer My Computer

OS
Win Home Premie 32 bit
v3 w-7 x64 drivers

as I said before I used motorola tools ver.4.56a these were for vista but i had them working with w-7 x64. I have since then given up on motorola phone. I got a new nokia a few months ago. you may want to stick with xp.I tried but have not found a good download link thats free.motorola has pulled this crap in the pass with dial up modems. I hope this helps'
 

My Computer My Computer

Computer Manufacturer/Model Number
na
OS
windows 7 x64
CPU
Phenom II X4 955 Black Edition
Motherboard
asus m4n72-e
Memory
8 gig G.skill
Graphics Card(s)
super clocked evga 275 gt
Sound Card
on board via
Monitor(s) Displays
23' lg
Hard Drives
3 drives 1 250 gig seagate 1 300 gig VelociRaptor and a 5oo gig wd
PSU
700 watt ocz
Case
haf 932
Cooling
air
reallyfatwalrus said:
SLB: Motorola RAZR V3 - Vista USB Drivers - & Windows XP 64-bit Install

The installation says It does not recognize my system's operating system, which makes me believe that I'll have to use XP or Vista to charge my cellphone.

Does anyone know a way around this, such as maybe running Vista as an emulation to use the correct drivers?

Only other way I can think of doing this would be to fix my first mistake by repartioning the hard drive so I can dual boot Win 7 and Vista (I'm a little impulsive...).
Click to expand...


I had no proble witgh windows XP and I used 4.0 for starters!.. I'm just waqnting to use MPT with Win 7 32bit
 

My Computer My Computer

OS
Win Home Premie 32 bit
As of 6-23-2011, the "Motorola USB Drivers (for Windows)", called, "MotoHelper_2.0.49_Driver_5.0.0", work great:
USB and PC Charging Drivers - Motorola Mobility, Inc. USA

There's also a phone charging program at the bottom of the page. I haven't needed/tested it. If you do install the USB driver, you ARE supposed to install it AFTER Motorola Phone Tools (the Driver above.) Last on that, I think, IIRC, that the "PC Driver 2" was the right one, for my regular old Razer. Forget how I figured out which one to use, or even if I did. GL! (I don't think it's needed, I think the first Driver charges the phone anyway.)
 

My Computer My Computer

Computer Manufacturer/Model Number
Self
OS
Windows 7 Ultimate 32-bit
CPU
AMD Athlon 64 X2 5200+ 2.6GHz Dual-Core
Motherboard
Asus M2R32-MVP
Memory
Kingston 4GB DDR2 800 (PC2-6400) CL5
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Sapphire ATI Radeon HD 4850 1GB
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Onboard
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Hanns-G HZ281HPB 28" 1080p HDMI LCD
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HD1: Mushkin Callisto Deluxe 240GB SATA II MLC SSD
HD2: Western Digital RE2 500GB 7200 16MB SATA
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Rosewill RX35-AT-SU3 BLK USB 3.0 Ext. Encl.
WD Caviar Black 2TB 7200 64MB SATA 6.0Gb/s
PSU
Compucase hec ACE580W SLI/Crossfire
Case
Cooler Master Centurion 534, Black, 2 Fans
Cooling
Air
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