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Windows 7: Windows 7 black screen with cursor

22 Apr 2011   #11
devenj01

windows 7
 
 

Quote   Quote: Originally Posted by brianzion View Post
Using the F8 Method:

Restart your computer.
When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen as shown in the image below.
ok im there


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22 Apr 2011   #12
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

sounds like the graphics card is failing can you plug monitor into the motherboard vga and use the built in graphics?
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22 Apr 2011   #13
devenj01

windows 7
 
 

Quote   Quote: Originally Posted by brianzion View Post
sounds like the graphics card is failing can you plug monitor into the motherboard vga and use the built in graphics?
yeah i can
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24 Apr 2011   #14
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi there any update on this thread?
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10 May 2011   #15
FurryDog

win 7
 
 
The solution to the dreaded blackwindow Cursor

Quote   Quote: Originally Posted by brianzion View Post
hi there any update on this thread?
The answer is a 2 part answer - read part 2 along with part one if part 2 works this could be a 1 part answer.

Part 1: The Display drivers are probably not installed properly or become corrupt; you first must accomplish making sure your display driver is working properly... If you can't access your login try safe mode - create a new admin USER so you can at least login and not be in safe mode. After this you must succesfully get your display driver working or make sure that its not corrupt:

part 2; Sometimes you might be able to just do this if you not having any display issues in your Display Driver;login under the newly created account goto computer management >local Users and Groups>users - double click on the the account your having trouble with click on the " member of " Tab you'll notice your a member of the Administrators BUT NOT USERS So - Click on add>advanced>findnow highlight USERS and click ok

Once this is added your be able to login to you troubled account and dunction like nothing happened.

After 5 hour of doing 60 other thing except format and reinstall windows I figure this out and thought I would share to hopefully help others
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10 May 2011   #16
FurryDog

win 7
 
 
Follow up

Quote   Quote: Originally Posted by FurryDog View Post
Quote   Quote: Originally Posted by brianzion View Post
hi there any update on this thread?
The answer is a 2 part answer - read part 2 along with part one if part 2 works this could be a 1 part answer.

Part 1: The Display drivers are probably not installed properly or become corrupt; you first must accomplish making sure your display driver is working properly... If you can't access your login try safe mode - create a new admin USER so you can at least login and not be in safe mode. After this you must succesfully get your display driver working or make sure that its not corrupt:

part 2; Sometimes you might be able to just do this if you not having any display issues in your Display Driver;login under the newly created account goto computer management >local Users and Groups>users - double click on the the account your having trouble with click on the " member of " Tab you'll notice your a member of the Administrators BUT NOT USERS So - Click on add>advanced>findnow highlight USERS and click ok

Once this is added your be able to login to you troubled account and dunction like nothing happened.

After 5 hour of doing 60 other thing except format and reinstall windows I figure this out and thought I would share to hopefully help others



I'm doing a follow up to let you know what I did -its Very Frustrating. I first thought OMG the Power supply must be getting weak or my NEWvideo card has burned up or my memory module suc or Virus or worse.... swapped out cards disable all processes except microsoft on and on and on and on and on for five hours of guessing reading all the google crap there was.... turns out to be a simple solution....
However the Driver for my Nvidia display was telling me FAILED CANNOT INSTALL FAILED FAILED FAILED....well under a newly created user I managed to get Nvidia driver to a clean install - you;ll know when it works your display will blank out for a few seconds... to accomplish this I downloaded the driver daved them to disc and installed....FAILED then went to the Nvidia driver directory and manually installed each driver Physics control panel etc... now without rebooting I started the Nvidia package and advanced to the cleaninstall now yay my display drivers worked but still BLACK WINDOW WITH CURSOR then I did step 2 and baddabing its like It never happened.
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20 Apr 2012   #17
pcmedic

Windows 7 Professional x64
 
 

Having the same issue with a fairly new Dell XPS 8300 with ATI video card.

Safe mode, fine. Safe mode w/ Networking, fine. Normal mode, log in screen (Win7 Pro on Domain), then black screen and cursor only.

Logged on to another PC and found this site, and began reading this thread. I had just logged into the affected PC and had the cursor/black screen while reading. I read each post, and was about to follow the instructions on Part 2 of the last post when the desktop appeared on the affected PC. Seems to be working fine.

My thoughts are that there is some sort of issue with the card, and it was in the process of correcting itself, however that took some time. After about 7-10 minutes the problem fixed itself, at least for now. Just posting this n case anyone else has similar issue.

I'll follow up if it manifests itself again.
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30 Dec 2012   #18
arxis

Windows 7
 
 

Thank you FurryDog!

I had this problem tonight with a friend's Win7 PC and your post helped me solve it

- The machine would start-up windows and instead of any login screen would show a black screen with a pointer moving freely around (no Alt-Ctrl-Del, no nothing!).
- Plus the F8 key to safe mode would not work (how nice!).

Repair attempts through an installation disk only worked to boot once then next reboot plus more repair attempts only resulted to the same black screen.
Interesting note: after replacing the graphics card with one that the system did not already have drivers installed would lead to a normal boot. After proper driver installation or reinstalling previous graphics card, the same black screen.

Solution:
1. Boot to the Windows 7 installation disk.
2. Wait while it tries to repair...
3. Choose advanced options and then open the Repair Console
4. type the following: bcdedit /set {default} safeboot minimal
(according to this Safe Mode)
5. Boot in safe mode at last!
6. a) Create new user and b) make main user member of Users group (not sure which of the two, a or b works the miracle)
7. Modify boot settings via msconfic (see link above) to boot normally
8. Done!!!

The black screen with cursor still comes up after start up but after a moment the login screen is loaded and everything seems to go normally after than.
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30 Dec 2012   #19
gregrocker

 

You may also want to work through these steps for Troubleshooting Windows 7 Failure to Start
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 Windows 7 black screen with cursor




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