Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: "A Disc Read Error Has occurred" during Startup - Dell laptop

01 Jul 2012   #1

Windows 7 Home
"A Disc Read Error Has occurred" during Startup - Dell laptop

I dont know if this is the right thread, but here goes.

I try to start my Dell Inspiron 5010 laptop and I get "A disk read error occurred. Press Ctrl Alt Del to recover"

Every page I've Googled about this error tells me my hard drive is shot and needs to be replaced. I'm in total denial so, can this really be? Have I lost all my data?

Does the hard drive need to be gutted and replaced?


My System SpecsSystem Spec
01 Jul 2012   #2

Windows 7 x64 Professional SP1

Hello there and welcome to the forums Doomdaddy!

If you want to be absolutely sure whether your drive is gutted/or still recoverable, try and pull it out of the laptop and place it into an external USB caddy/enclosure, and plug it into a working system to see whether the system can detect it or not...

You can also try to reseat the the drive in the laptop by taking it out and putting it back in again after a cold shutdown..

Hope that helps!
My System SpecsSystem Spec
02 Jul 2012   #3

Windows 7 Home Premium 32 bit

OK. Before you try to pullout the hard drive or do anything else:

Sometimes even when Windows fails to read the hard disk, Linux can. So try to read it with a live Linux CD and see whether you can recover the data.

Puppy Linux is easy. Lucid Puppy way to recover files from a non-bootable computer
My System SpecsSystem Spec

02 Jul 2012   #4

XP / Win7 x64 Pro

Does the laptop have a built-in diagnostics utility? That might be your easiest bet in performing hard drive diagnostics. When you boot the laptop, press F12 when the first Dell screen appears. That should get you to some options that say Diagnostics or Boot to Utility Partition or something like that where it should be evident to test the hard drive or system itself.
My System SpecsSystem Spec
02 Jul 2012   #5
Microsoft MVP


Yes, run the Dell Diagnostics first of all. If it won't run download and run it from a flash stick or CD here: Dell DIagnostics downoad

You can cross check using the HD maker's HD Diagnostic extended CD scan, followed by Disk Check run from the Win7 DVD or Repair CD Command Line accessed via System Recovery Options or free Partition Wizard bootable CD.

If the HD is still seen in BIOS setup, you may be able to copy out your files using Copy & Paste - in Windows Recovery Console or Paragon rescue disk to recover data.

Always keep your data backed up externally. I keep my User folders synched to cloud storage using Sync Any Folder to SkyDrive which offers 7gb free cloud storage for each Windows Live/Hotmail ID.
My System SpecsSystem Spec

 "A Disc Read Error Has occurred" during Startup - Dell laptop

Thread Tools

Similar help and support threads
Thread Forum
"A disk read error occurred" and Safe Mode Issues
So yesterday, my computer was in sleep mode, working fine. I was vacuuming my room and I blew a circuit, no biggie, happens all the time, so I turn off the vacuum and lights, went down to the fuse box, and flipped the switch back. I haven't tried to use my computer until I finished vacuuming. Once...
General Discussion
"A disk read error occurred"
Hey, I should start by saying I am a total beginner with computers but anyway, yesterday my computer kept crashing at startup and I stupidly tried fixing it myself by restoring my computer to factory settings. However, now upon booting up im given the message "a disk read error occurred, press...
General Discussion
"A disk read error occurred" on wd10ears
Hello I have had this problem for few days, i tried everything i could think of. I suddenly got the message: "A disk read error occurred, press Alt+ctr+Del To restart" First, i restored the BIOS settings to default, didn't work. then i changed the HDD's cable, didn't work either. Then i...
BSOD Help and Support
"A disk read error occurred" After installing XP
Hello About 3 hours ago I installed Windows XP x86 on an empty partition. Before the install my partitions were like this: C: Windows7 D: Empty NTFS Partition E: Backups Partition I've installed XP many times before and I've never had this happen, but when the install finished, suddenly...
General Discussion
[URGENT!] "Disk read error occurred"
So I was finally able to reinstall Windows 7 Pro x64 on my uMBP. Don't know what I did to the previous install, but it was extremely slow at booting which was unacceptable. I was able to reinstall it today and get everything installed. It performed like a champ. Was very satisfied with everything....
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:14.
Twitter Facebook Google+