After updates run, PC Stops working until I restore to BackUp Image?

TALONBYRD

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After updates run, PC Stops working until I restore to BackUp Image?

I have an older Laptop though it is still a very nice one that I think was ahead of its time.
HP Compaq nx9420. I recently bought and upgraded from Windows XP Professional to Windows 7 Professional 64 Bit Version. This new install is on a new HD. It took me about 4 times to get the install to take, but only because it would lock up after updating. I ended up installing the updates one at a time and backing up the system after each one that installed with out locking the system up. Since then I just have not ran any updates even though windows constantly reminds me that I have 15 important updates waiting to be installed.

There is one thing that happens after installing the updates that tells me right off the back if there is going to be a problem. During the windows load up screen when it says "Starting Windows", the Windows 7 icon where the windows merge together is gone and it reverts back to the XP progress bar. ( Hope this makes sense ).

I only have two things that have been effected as far as I know. My track pad has lost the ability to scroll up and down and, battery has to be unplugged and plugged back in if I want the PC to recognize that it is there and start to recharge.

Is there anyway way to know which updates are safe to install or why they are causing the system to crash. It goes to system recovery and after restarting god knows how many times, it tells me windows can not fix the problem?
 

My Computer My Computer

At a glance

Windows 7 ProfessionalDuo core T5600 @ 1.83GHz each3GB (1 built in, and 2GB stick DDR2-5333 SDRAMATI Mobility Radeon X1600 (256MB)
Computer Manufacturer/Model Number
HP Compaq nx9420
OS
Windows 7 Professional
CPU
Duo core T5600 @ 1.83GHz each
Motherboard
RB547UT#ABA
Memory
3GB (1 built in, and 2GB stick DDR2-5333 SDRAM
Graphics Card(s)
ATI Mobility Radeon X1600 (256MB)
Sound Card
AD1981HD @ Intel 82801GBM ICH7-M
Monitor(s) Displays
AU Optronics B170PW03 V3 (17" LCD)
Hard Drives
Seagate MomentusXT 500GB SATA 32MBCACHE 7200RPM

Seagate Portable USB External HD 232GB used for system back up image and excess storage of data files
Keyboard
Laptop, or usb external
Mouse
Track Pad, wireless nano Vakoss
Internet Speed
WiFi Broadband
Why does this update crash my system?
Security Update for Microsoft .NET Framework 4 on Windows XP...etc...etc... (KB2446708)

System trys to recover with system restore point, but can't. I have to use my back up image? Please tell me if this is important?

Newest update on this issue. I went through and again started installing updates one at a time, backing up the system image if they installed without error, but then this one caused it to crash once again, and once again I had to resort to my back up image to restore the system to working order?????
 

My Computer My Computer

At a glance

Windows 7 ProfessionalDuo core T5600 @ 1.83GHz each3GB (1 built in, and 2GB stick DDR2-5333 SDRAMATI Mobility Radeon X1600 (256MB)
Computer Manufacturer/Model Number
HP Compaq nx9420
OS
Windows 7 Professional
CPU
Duo core T5600 @ 1.83GHz each
Motherboard
RB547UT#ABA
Memory
3GB (1 built in, and 2GB stick DDR2-5333 SDRAM
Graphics Card(s)
ATI Mobility Radeon X1600 (256MB)
Sound Card
AD1981HD @ Intel 82801GBM ICH7-M
Monitor(s) Displays
AU Optronics B170PW03 V3 (17" LCD)
Hard Drives
Seagate MomentusXT 500GB SATA 32MBCACHE 7200RPM

Seagate Portable USB External HD 232GB used for system back up image and excess storage of data files
Keyboard
Laptop, or usb external
Mouse
Track Pad, wireless nano Vakoss
Internet Speed
WiFi Broadband
Why does this update crash my system?
Security Update for Microsoft .NET Framework 4 on Windows XP...etc...etc... (KB2446708)

System trys to recover with system restore point, but can't. I have to use my back up image? Please tell me if this is important?

Newest update on this issue. I went through and again started installing updates one at a time, backing up the system image if they installed without error, but then this one caused it to crash once again, and once again I had to resort to my back up image to restore the system to working order?????


Hello Talonbyrd, I'm quite new to this forum too... but have done some research. Maybe you'd be better off posting a new thread in 'Crashes-Debugging' using the posting instructions available in the first of that thread. The people willing to help probably need the info that you're asked to attach in that instruction... MvdB
 

My Computer My Computer

At a glance

Windows 7 64b UltimateI7-2600 3.40GHz - testing various OC levels..2x 4Gb DDR3/1333GTX570 - testing OC levels
Computer Manufacturer/Model Number
custom build
OS
Windows 7 64b Ultimate
CPU
I7-2600 3.40GHz - testing various OC levels..
Motherboard
ASUS Sabretooth
Memory
2x 4Gb DDR3/1333
Graphics Card(s)
GTX570 - testing OC levels
Sound Card
motherboard 7.1 DIG.
Monitor(s) Displays
2x Ilyama 24" E2409HDS-B1 2ms/DVI
Screen Resolution
1920 x 1080
Hard Drives
120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3
PSU
Corsair Pro HX850W
Cooling
Coolermaster Hyper V8
Keyboard
Logitech G110
Mouse
Logitech G700
Internet Speed
25Mb
Other Info
CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)

Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore...
Hi TALONBYRD, welcome to the forum. :D
.
.


Did you do a Windows 7 check for compatibility with your laptop before you installed?
Windows 7 Upgrade Advisor - Download - Microsoft Windows
.
.

I just did some searching and found this thread on the HP forum:
Re: Looking to install Windows 7 on my nx9420 - HP Support Forum

Although it is an 'old' thread, it is worth reading.
.
Go to Control Panel -> Devices Manager

Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.

Below You've got example how to do it:

find_device_id_3.png

find_device_id_4.png

find_dekice_id_5.png
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core(TM) i3-2120 CPU @ 3.30GHz3.00 GB(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core(TM) i3-2120 CPU @ 3.30GHz3.00 GB(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
There are 2 separate issues here- one is of missing drivers, the other problematic updates.

On older machines, drivers can be a pain. The way to go about it would be to try vista/xp drivers in compatibility mode if win7 drivers are not available from the OEM's support page. Failing that, try the drivers available from device manufacturers' sites like realtek, nvidia/ati etc. or update drivers via the device manager. If nothing works, one needs to try out user linked drivers in community forums and such like that have worked in real experience.

As for windows updates, the tedious way out is to disable automatic updates and research each update (aka google) before installing it. This presumes that one understands the kb articles jargon, but googling will also give you understandable info and any problems associated with a particular update. Install only after researching. In the meantime make sure your AV protection is effective and updated.

But its also possible that your system is now royally screwed depending on how many drivers and updates you've tried. I suggest you first run a sfc scan to fix any corrupted system files (and maybe even a repair install if you're upto it and have a windows disk), then update all drivers so you have a functional system. After that tackle windows updates.
 

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
There is one thing that happens after installing the updates that tells me right off the back if there is going to be a problem. During the windows load up screen when it says "Starting Windows", the Windows 7 icon where the windows merge together is gone and it reverts back to the XP progress bar. ( Hope this makes sense ).

I think what you are seeing is Windows Seven's final install bits? Have you went completely through the install? If doing it over, UNcheck the box where it says "Activate windows when I'm online", you can do that part later.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Where are you storing the backups? This may have a lot to do with your problem.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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