External Hard Drive (F is not accessable Access is denied)

TechWizard86

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I'm at my wits end. I have a WD My passport 320GB hard drive that is read as 0 bytes and RAW filesystem. when I try to open it I get "F: is not accessible, access is denied." But in the Disk Management console it appears healthy and says the filesystem is NTFS. I've tried everything. I've ran chkdsk, I've tried fixing permissions at least three times, I've reset the attributes to all the files (chkdsk says it didn't find any problems with it and 0KB in bad sectors) and I don't know what else to do. I can't access the drive at all. I have too much important data to reformat my drive. Please assist. Recently my hard drive got hit with the autorun virus and it set a lot of my folders to hidden and the checkbox to undo the hidden properties was greyed out and I was unable to unhide them. I removed the autorun virus and my hard drive was working fine after.
 

My Computer My Computer

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Windows 7 Ultimate Service Pack 1 RC 1 64 bitMobile Intel Celeron 900, 2200 MHz2 GBMobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Acer/Emachines
OS
Windows 7 Ultimate Service Pack 1 RC 1 64 bit
CPU
Mobile Intel Celeron 900, 2200 MHz
Motherboard
Emachines E525
Memory
2 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (816120 KB)
Sound Card
Realtek ALC272 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Chi Mei N156B3-L02 [15.6" LCD]
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device (232 GB, IDE) (Western Digital)
External Hardrives have an autorun feature and some firewall suites such as mine (outpost security suite) won't allow autorun to execute until you configure the suite to do so. Autorun virus protection is starting to find it's way in antivirus software..I don't know but you may check that, it seems you've done everything else..
 

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Windows 7 Ultimate x64I76 x 1.5V DDR3 DIMM sockets supporting up to 2...GeForce GTX 580
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Ultimate x64
CPU
I7
Motherboard
GA-X58-USB3
Memory
6 x 1.5V DDR3 DIMM sockets supporting up to 24 GB of system
Graphics Card(s)
GeForce GTX 580
Sound Card
Realtek ALC892 codec 2/4/5.1/7.1-channel
Monitor(s) Displays
NEC Display Solutions E321 Black 32"
Screen Resolution
1366 x 768
Hard Drives
OCZ Colossus LT Series OCZSSD2-1CLSLT1T 3.5" 1TB SATA II MLC Internal Solid State Drive
PSU
XFX Black Edition XPS-850W-BES 850W ATX12V
Case
Antec
Cooling
Zalman
Keyboard
Microsoft
Mouse
Microsoft
Have you tried connecting the drive to another computer?
 

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Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
I would try to access it with a live Linux CD and copy my files. Then you can start from scratch. The virus probably left a lot of damage behind.
 

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Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
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Vista, Windows7, Mint Mate, Zorin, Windows 8
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from 1.6GHz Duo to i7
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2x HP w2207
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5x HDD, 7x SSD, 12x Externals
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with trackball - no mices
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Trackball mice
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DSL 6000
Have you tried connecting the drive to another computer?


Yes I have attached it to my XP machine and it opens up just fine. It's just on Windows 7 that it does not open.
 

My Computer My Computer

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Windows 7 Ultimate Service Pack 1 RC 1 64 bitMobile Intel Celeron 900, 2200 MHz2 GBMobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Acer/Emachines
OS
Windows 7 Ultimate Service Pack 1 RC 1 64 bit
CPU
Mobile Intel Celeron 900, 2200 MHz
Motherboard
Emachines E525
Memory
2 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (816120 KB)
Sound Card
Realtek ALC272 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Chi Mei N156B3-L02 [15.6" LCD]
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device (232 GB, IDE) (Western Digital)
Set the Everyone group to full control while it's connected to the XP Machine.
 

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7 Pro
OS
7 Pro

My Computer My Computer

At a glance

Windows 7 Ultimate Service Pack 1 RC 1 64 bitMobile Intel Celeron 900, 2200 MHz2 GBMobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Acer/Emachines
OS
Windows 7 Ultimate Service Pack 1 RC 1 64 bit
CPU
Mobile Intel Celeron 900, 2200 MHz
Motherboard
Emachines E525
Memory
2 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (816120 KB)
Sound Card
Realtek ALC272 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Chi Mei N156B3-L02 [15.6" LCD]
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device (232 GB, IDE) (Western Digital)
Are you able to open the Security Tab through properties on this Drive?

Properties / Security (tab) / Click Edit / Click Add / Type Everyone / Click Check Names (it will underline) / Click Ok / Click the check mark next to "full control".

Do you get an error?
 

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7 Pro
OS
7 Pro
Set the Everyone group to full control while it's connected to the XP Machine.

I've done that but because of the security settings Windows 7 made, it leads up to "The directory is corrupted and unreadable. Please run the CHKDSK utility." This happens on a number of files. CHKDSK identifies it as an invalid security descriptor. It's an endless cycle.
 

My Computer My Computer

At a glance

Windows 7 Ultimate Service Pack 1 RC 1 64 bitMobile Intel Celeron 900, 2200 MHz2 GBMobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Acer/Emachines
OS
Windows 7 Ultimate Service Pack 1 RC 1 64 bit
CPU
Mobile Intel Celeron 900, 2200 MHz
Motherboard
Emachines E525
Memory
2 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (816120 KB)
Sound Card
Realtek ALC272 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Chi Mei N156B3-L02 [15.6" LCD]
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device (232 GB, IDE) (Western Digital)
Are you able to open the Security Tab through properties on this Drive?

Properties / Security (tab) / Click Edit / Click Add / Type Everyone / Click Check Names (it will underline) / Click Ok / Click the check mark next to "full control".

Do you get an error?

No, it sets the permissions and I still get Access is Denied. Yes, I can open the Security tab.
 

My Computer My Computer

At a glance

Windows 7 Ultimate Service Pack 1 RC 1 64 bitMobile Intel Celeron 900, 2200 MHz2 GBMobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Acer/Emachines
OS
Windows 7 Ultimate Service Pack 1 RC 1 64 bit
CPU
Mobile Intel Celeron 900, 2200 MHz
Motherboard
Emachines E525
Memory
2 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (816120 KB)
Sound Card
Realtek ALC272 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Chi Mei N156B3-L02 [15.6" LCD]
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device (232 GB, IDE) (Western Digital)
In case the virus/trojan/worm is still there, run both MalwareBytes and Super AntiSpyware. Links in my sig. Update both and run full scans.
 

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Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
In case the virus/trojan/worm is still there, run both MalwareBytes and Super AntiSpyware. Links in my sig. Update both and run full scans.

I'll give that a shot and see how it goes. I use VIPRE for my AV.


(Update)

I scanned and found no viruses. As I suspected the autorun virus is not the problem. I am about to give up on this one. Also in My Computer on Windows 7 it shows up as RAW and 0 bytes used and 0 bytes free but in the Disk Management Console it appears as NTFS and healthy as well.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate Service Pack 1 RC 1 64 bitMobile Intel Celeron 900, 2200 MHz2 GBMobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Acer/Emachines
OS
Windows 7 Ultimate Service Pack 1 RC 1 64 bit
CPU
Mobile Intel Celeron 900, 2200 MHz
Motherboard
Emachines E525
Memory
2 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (816120 KB)
Sound Card
Realtek ALC272 @ Intel 82801IB ICH9 - High Definition Audio
Monitor(s) Displays
Chi Mei N156B3-L02 [15.6" LCD]
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device (232 GB, IDE) (Western Digital)
I am also have the exact problem.
I run my external HD in linux, and everything looks fine, my F: drive can be read and write without any problem at all. But when I plugged into my laptop windows 7, it says "access denied".
Does anyone have any idea to resolve this??
 

My Computer My Computer

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windows 7 Ultimate
OS
windows 7 Ultimate
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