trying to factory restore acer aspire one d255 but....

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Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.

how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol

You will need to now HD Drive manufacturer.
Than download the manufacturer tool & run.

how do I check? what drives to acers use? my netbook is an Acer aspire one d255
 

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You will need to remove the HD Drive to look for the manufacturer.
 

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You will need to remove the HD Drive to look for the manufacturer.

I'm reading you can check it in the control panel somewhere
 

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You will need to remove the HD Drive to look for the manufacturer.

okay I looked under the hardrive properties in the computer section and it says the drive is a WDC drive
 

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You will need to remove the HD Drive to look for the manufacturer.

okay I looked under the hardrive properties in the computer section and it says the drive is a WDC drive

so pretty much windows boots normally, but is that factory mode really that important for the OS? I mean the windows is working.
 

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I am not sure what you are saying.

Does it go into sysprep every time you start up?
 

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I'd run the alt + F10 again and let it run for well over 1 hour. It has to do a lot of decompression and I think you would have a relatively low power CPU. Give it 2 hours say???
 

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I am not sure what you are saying.

Does it go into sysprep every time you start up?
i don't even know what sysprep is. when you factory restore it, it makes your log in a few times during restore, and a little window pops up saying system preparation tool, and gives your a selection to reboot, quit, or shutdown. I choose reboot, and thats it. other then that, the restoration software process never finishes, i shut my commputer off and windows boots normally, but i am wondering why that piece of software at the end of the process doesnt finish?
 

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Can you post a shot of your disk management page.
 

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C2D E8200
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XFX 750i
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BFG 9600GT x 2
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Stock XFX Optical
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Gateway 22" HD Display
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C: 1 TB G: 500 GB H: 500 GB
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Ultra LSP 550 Pro Lifetime Series
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Xion2
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ThermalTake
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.

how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol

You will need to now HD Drive manufacturer.
Than download the manufacturer tool & run.

Do the HD Drive pass,all tests?
 

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how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol

You will need to now HD Drive manufacturer.
Than download the manufacturer tool & run.

Do the HD Drive pass,all tests?

the hardrive failed the quick test but passed the full test. the quick test had an -03 smart read error. the full test had no issues
 

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Find a Win7 retail installation DVD for your version to clean reinstall with Product Key on COA sticker, which is a much superior install anyway. Details in my signature link below.
 

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OKay gonna try a different methods probably better then the other ones. I am going to launch the commmand prompt and type chkdsk C: /F /R
 

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chkdsk only repairs Software file problems, not hardware problems.
 

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chkdsk only repairs Software file problems, not hardware problems.

just checking. maybe it will repair the problems causing the PC. it to continue the restoration.
 

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chkdsk only repairs Software file problems, not hardware problems.

is there any way to try to install sysprep factory mode in the command prompt since I can't do it in the restoration process? like what commands do I type?
 

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