BSOD happening few times - various errors displayed.

[radenko]

Hi,

I have some problems with BSOD. It can happen few times a day, and it can appear after a week without problems. Usually it happened when I use the internet, but yesterday, for the first time it happened 2 minutes after I turned on the computer, without doing anything.

My system:
AMD Athlon 64 X2 Dual 4600+ cpu
Gigabyte GA-MA74GM-S2H motherboard
ATI radeon 2100
win 7 ultimate X32 OEM (installed on a HD about a year ago)

The hardware is about 2 years old (I think).

I updated all the drivers without any positive result.

Files are attached.

I will appreciate the help.

Thanks.

 

[panais]

Hi.

Update these old software\drivers starting from VcommMgr.sys

VcommMgr.sys = Bluetooth VcommMgr Driver (IVT BlueSolei) May not be compatible with Win7

Download IVT Software

Update the software\driver if possible,if not uninstall it.


Old software\drivers list

VcommMgr.sys        0x91d3b000    0x91d44560    0x00009560    0x4243d777    25-Mar-05 11:18:47 πμ                        
btnetdrv.sys        0x9202f000    0x920319e0    0x000029e0    0x42732a59    30-Apr-05 8:48:57 πμ                        
BTHidMgr.sys        0x8bd87000    0x8bd8de20    0x00006e20    0x42732aa1    30-Apr-05 8:50:09 πμ                        
blueletaudio.sys        0x9202a000    0x9202f000    0x00005000    0x429c14e2    31-May-05 9:40:18 πμ                        
usbfilter.sys        0x92000000    0x92005080    0x00005080    0x49d5f581    03-Apr-09 1:39:45 μμ                        
atikmdag.sys        0x92032000    0x92486000    0x00454000    0x49f1996c    24-Apr-09 12:50:20 μμ

How to find and update drivers? Read here http://www.sevenforums.com/drivers/107814-best-way-update-drivers-free.html

A good way to update your ATI is...

[FONT=&quot]Download and install Driver Sweeper


Download the most recent software\driver for your ati AMD Graphics Drivers & Software


Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.


Install the new ati software\driver,restart.


Update DirectX [/FONT]


Finish and post back with results.

 

[radenko]

This is strange. I know I updated ATI and AMD during last couple of days.

I'll do it again and report.

Should I run the tests and attach an new file hwen I'm done?

 

[panais]

This is strange. I know I updated ATI and AMD during last couple of days.

I'll do it again and report.

Should I run the tests and attach an new file hwen I'm done?

No. After that we must wait and see if the problem solved.

 

[radenko]

OK. Thank you.

 

[radenko]

I'm not sure how to uninstall the drivers, since they don't appear to be on the list of installed softwares.

Do I use the "uninstall" option in the "device manager"?

 

[panais]

Update or uninstall only VcommMgr.sys = Bluetooth VcommMgr Driver (IVT BlueSolei) May not be compatible with Windows 7

Download IVT Software

The rest software\drivers update them.

 

[radenko]

You told me to uninstall ati and reinstall after using drivesweep in safe mode.

these drivers mentioned in your first post belong to the ivt software (according to the list you reffered me to and it is said there that all of them may be incompatible with win 7) which i can't update so I want to uninstall it.

VcommMgr.sys
btnetdrv.sys
BTHidMgr.sys
blueletaudio.sys

none of those drivers (or the ivt software) appear on the list of installed programs when i use the "Programs and Features" app of the control panel, sp I have no idea how i can uninstall them. The only way I could find is to uninstall the ivt bluetooth driver using the device manager.

As to the other drivers - usbfilter.sys is part of the amd chipset drivers that I'm updating and the instructions regarding the "atikmdag.sys" are: ATI Video driver (remove the Catalyst Control Center and only install the Display Driver).

Am I wrong?

 

[radenko]

oh - and another thing - I tried to enter safe mode but I can't do that. I'm getting a message telling me one of my discs need to be checked for consistency and when I cancell it the windows starts and I can't get to safe mode.

 

[yowanvista]

oh - and another thing - I tried to enter safe mode but I can't do that. I'm getting a message telling me one of my discs need to be checked for consistency and when I cancell it the windows starts and I can't get to safe mode.

That points to your Hard Disk, don't cancel the Disk check as it might fix bad sectors.
Run an HDD test with Seatools
http://www.seagate.com/www/en-us/support/downloads/seatools

 

[radenko]

I cancelled it because it says the cjeck can't be completed because of a program i installed. no further details are mentioned.

I'll try to use the seatools.

Thank you.

 

[radenko]

Ok. I ran the tests, and one HD (not my boot HD) passed the S.M.A.R.T test but faild short drive self test.

Any advise?

I still don't know what to do with the ati driver? Should I uninstall it or not?

 

[yowanvista]

Ok. I ran the tests, and one HD (not my boot HD) passed the S.M.A.R.T test but faild short drive self test.

Any advise?

I still don't know what to do with the ati driver? Should I uninstall it or not?

Seems the issue is your HDD, run the extended test. If it fails you should backup all your data in case the drive crashes.

I suggest doing a full Hard drive image using Reflect, you can then restore this image to a new HDD.
Macrium Reflect FREE Edition - Information and download

 

[radenko]

The drive faild the test. What's next?

Again - this is NOT my boot drive and I have no valuable data on it.

 

[yowanvista]

The drive faild the test. What's next?

Again - this is NOT my boot drive and I have no valuable data on it.

Then just remove that drive as it will be causing issues

 

[radenko]

Here's an update: The problem wan't solved.

I removed the IVT software and updated the ATI driver.

When I tried to install the DirectX the installation failed and I got an erroe message saying:

An internal error ocurred. Please refer to DXError.log and DirectX.log in your windows folder to determine problem.

I also removed the HDD that failed the seatols tests, but I still get a message saying that my of my disks need to be checked for consistency, but than the procedures stops.

I am still getting BSOD.

Any further help would be appreciated.

 

[yowanvista]

Here's an update: The problem wan't solved.

I removed the IVT software and updated the ATI driver.

When I tried to install the DirectX the installation failed and I got an erroe message saying:

An internal error ocurred. Please refer to DXError.log and DirectX.log in your windows folder to determine problem.

I also removed the HDD that failed the seatols tests, but I still get a message saying that my of my disks need to be checked for consistency, but than the procedures stops.

I am still getting BSOD.

Any further help would be appreciated.

A BIOS update might help. Check if the HDD SATA/IDE cables are properly connected and verify the hard disk configuration in your BIOS

 

[radenko]

The cables are connected ok.

Can you elaborate on your second suggestion?

 

[yowanvista]

The cables are connected ok.

Can you elaborate on your second suggestion?

Check if the drives are set to IDE not AHCI. Your BIOS may also indicate the HDDs status and may offer some tests.

 

[radenko]

I'm returning here because the situation got worse.

I'm getting BSOD almost every day (somtimes few times per day) and my pc keep freezing (sometime right after start up) and I have to re-boot.

I checked my bios and what I found written there is:

onChip SATA type - native IDE
onChip SATA port type - IDE.

As I'm not an expert, I didn't want to try updating the bios by myself.

I would appreciate any further assistance.