BSOD after run Windows XP mode, error 0xd1

[mikeant]

After run any virtual computer (Windows XP mode) Windows Virtual PC crashes to BSOD 0x000000d1. In safe mode I can't run virtul PC (can't run virtualpc server), after diagnostic startup (msconfig) system crashes too. I tried almost everything. Please help me.

 

[mikeant]

in file 020712-17238-01.zip is dmp only

 

[usasma]

Drivers aren't installed for your 2 serial, 1 LPT port PCI Card made by MosChip Semiconductor Technology.
Please download and install the drivers immediately - or remove the device from your system.

Only 995 mB of RAM available - reduce the number of startup items and only run one application at a time.
Consider upgrading the system so it can handle a 64 bit version of Windows 7.

Only one memory dump in the upload - MSINFO32 shows at least 3 of them. If cleaning the system with a utility such as CCleaner, please stop while we're troubleshooting. All 3 blame vpcvmm.sys (more on this later)

While vpcvmm.sys is to blame, there's much more than just blaming this.
1 - the Microsoft Virtual PC program must be fully updated through Windows/Microsoft Update
2 - ALL of the Virtual Machines must also be fully updated through Windows/Microsoft Update
3 - older, incompatible drivers must be removed from the system. I'll address that in the next paragraphs.
4 - unknown programs must be tested to see if they are contributing. I'm referring to the Czech language programs on your system that I'm unfamiliar with (since I don't read/speak Czech)

Your Compaq EAWDMFD (Easy Access WDM Filter Driver) driver (EAWDMFD.sys) dates from 1999 and MUST BE UNINSTALLED!!!

Your Compaq Easy Access PS/2 Keyboard Filter Driver (eaps2kbd.sys) dates from 2001 and MUST BE UPDATED!!!

Your iKey drivers date from 2006, please update to the latest Win7 version available here: iKey Drivers| SafeNet

I will need the exact make and model of your motherboard and CPU (or the system if it's an OEM build such as Compaq) in order to check on BIOS updates (these can affect the ability of a system to run VM's).

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

[FONT=lucida console]
vpcvmm.sys       Sat Nov 20 05:50:38 2010 (4CE7A7FE)
iaStorV.sys      Thu Jun 10 20:45:02 2010 (4C11870E)
amdxata.sys      Fri Mar 19 12:19:01 2010 (4BA3A3F5)
vpcnfltr.sys     Sat Nov 20 05:50:36 2010 (4CE7A7FC)
dump_iaStorV.sys Thu Jun 10 20:45:02 2010 (4C11870E)
[COLOR=Red]EAWDMFD.sys      Fri Oct 29 15:35:07 1999 (3819F6EB)[/COLOR]
btmhsf.sys       Tue Jul 12 11:41:46 2011 (4E1C6B3A)
ElbyCDIO.sys     Thu Dec 16 17:57:56 2010 (4D0A9974)
vpchbus.sys      Sat Nov 20 05:50:40 2010 (4CE7A800)
usbrpm.sys       Sat Nov 20 05:52:01 2010 (4CE7A851)
Rt86win7.sys     Fri Jun 10 02:31:55 2011 (4DF1BA5B)
ASACPI.sys       Wed May 13 07:11:32 2009 (4A0AAAE4)
[COLOR=Red]eaps2kbd.sys     Wed Dec 19 14:06:56 2001 (3C20E550)[/COLOR]
VClone.sys       Sat Jan 15 11:20:14 2011 (4D31C93E)
[COLOR=Red]ikeyenum.sys     Mon Aug 07 23:31:49 2006 (44D805A5)[/COLOR]
[COLOR=Red]ikeyifd.sys      Mon Aug 07 23:31:50 2006 (44D805A6)[/COLOR]
iBtFltCoex.sys   Tue Jul 19 21:54:04 2011 (4E26353C)
vpcusb.sys       Sat Nov 20 05:50:37 2010 (4CE7A7FD)
nvlddmkm.sys     Thu Jan 26 05:17:52 2012 (4F212850)
nvBridge.kmd     Tue May 17 02:28:15 2011 (4DD2157F)
[/FONT]

http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=vpchbus.sys
http://www.carrona.org/drivers/driver.php?id=usbrpm.sys
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=vpcusb.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd

BSOD BUGCHECK SUMMARY

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020712-17238-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Tue Feb  7 08:22:55.129 2012 (UTC - 5:00)
System Uptime: 0 days 0:20:57.549
BugCheck D1, {0, 2, 8, 0}
Probably caused by : vpcvmm.sys ( vpcvmm!VmmExecuteVp+214 )
PROCESS_NAME:  vpc.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  0xD1_CODE_AV_NULL_IP_vpcvmm!VmmExecuteVp+214
Bugcheck code 000000D1
Arguments 00000000 00000002 00000008 00000000
BiosVersion = 0402   
BiosReleaseDate = 08/21/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E6850  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2999
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

 

[mikeant]

Hello,
I updated all drivers, I deleted some. I even tried to reinstall Windows (the option "upgrade"), to be sure that the system files are intact. Unfortunately, there is still the same error. Virtual PC worked perfectly until January 23, 2012. Since that date I have not changed anything in the system.

I do not know whether this is related, but in early January, I installed the video card GeForce 210 Since then occasionally crashed system to BSOD 0x116 (error in NVLDDMKM.SYS) - reinstalling drivers do not help (I tried 5 versions). But Virtual PC to work, so I did not solve it.

 

[usasma]

Make and model of your motherboard/system please

STOP 0x116 error troubleshooting: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[mikeant]

My motherboard is Asus P5Q-EM. Thanks.

There is a new problem - from time to time (about twice a day) Firefox freezes my computer (no moving mouse, no keyboard (even no numlock) - only static screen). The only thing I can do is hard reset. I try update the Firefox, disable all modules, but it did not help. What the hell is going on?

 

[usasma]

FWIW - I've seen a lot of issues with the Asus P5 series of boards. I usually recommend this:
- DO NOT use the AUTO setting for memory. Go to the RAM manufacturer's website and get the recommended settings for the RAM. Then set those settings manually in the BIOS
- one person with a 2009 BIOS has experienced success by updating the BIOS. This is dangerous and one simple mistake can easily damage your motherboard so it won't work. Be VERY, VERY CAREFUL!!!
- one person reports bad caps ( http://http://www.badcaps.net/pages.php?vid=5 ) in this post: [SOLVED] Bad overclock and now can't load windows 7 - Tech Support Forum

Please note that there are multiple BIOS updates that could be affecting your problems. Please CAREFULLY follow the steps to update your BIOS. I recommend that you do it in 2 or 3 steps - v1406, then v1605, then v2203
ASUSTeK Computer Inc. - Motherboards- ASUS P5Q-EM

 

[mikeant]

I tried updating BIOS (from ver. 0404 to 2203) a all drivers from ASUS.
Firefox still no freezes, and I have not BSOD faults 0x116.

With Virtual PC problem persists - immediately after the start of the virtual PC my system crashes to BSOD 0xD1

 

[usasma]

Create a new virtual machine completely from scratch - to see if that one crashes. Don't install anything but Windows Udpates and any missing drivers (from Device Manager).

If that one crashes, then we suspect the Virtual PC software (uninstall it, then reinstall a freshly downloaded copy). If it doesn't crash, then it's most likely that virtual machine that has a problem.

 

[mikeant]

I did the following steps:
- uninstall KB958559 and Windows Virtual PC (from system components)
- uninstall Windows XP mode
- restart
- install only Windows Virtual PC (by the installing KB958559), I have not installed Windows XP mode this time
- create new blank Virtual PC with new virtual HDD

Nothing has changed, the system immediately after starting this new virtual PC crashes BSOD 0xd1

 

[usasma]

Could you zip up and upload the memory dumps please?
I've been wondering about hardware issues. Could you please run some of these free hardware diagnostics? Hardware Diags

I suspect the CPU, so I'd definitely get to the CPU stress tests - but it could also be memory (which means MemTest, Prime95, and even the hard drive (for virtual memory in the page file) - or even video memory), so I'm suggesting that you run all the tests.

Good luck!

 

[mikeant]

I attach the last three dumps.

14 days ago I have tried several tests, all turned out OK:

- Furmark (FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net) - video
- GIMPS (Free Software - GIMPS) - CPU
- Memtest95 (boot from UBCD) - memory

I'll try your diagnostics and send you a results

 

[usasma]

No need to repeat Furmark or the memory test.
Your GIMPS test is the same thing as my Prime95 - so no need to repeat that if you ran it for at least 24 hours on the Blend test. FYI - this isn't a CPU test, it's a memory/memory controller test that stresses the cache memory (and the memory controller if so equipped) on the CPU. We have other CPU stress tests that I suggest that you run.

Is there a program that's manipulating your CPU speed? Such as an overclocking program or a Turbo mode or something like that. On occasion I've seen that these programs can cause BSOD's - either run from within the BIOS or from within Windows. Your system has slightly fluctuating clock speeds, so I have to wonder about this as a cause.

How about Systems Center Configuration Manager installing prepdrv.sys on your system?

AsIO.sys driver still dates from 2007. Please uninstall it - it most likely belongs to Asus PCProbe

Beyond all this, I have to wonder if your CPU and/or motherboard has limitations that might affect the ability to run VM's (despite the previous success). Please try the stuff here: Windows Virtual PC: Configure BIOS

Another option is to try another VM software - such as VMware or Virtual Box.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

[font=lucida console]
RTKVHDA.sys     Fri May 22 14:03:37 2009 (4A16E8F9)
dump_iaStor.sys Thu Jun 04 21:42:33 2009 (4A287809)
iBtFltCoex.sys  Tue Jul 19 21:54:04 2011 (4E26353C)
btmhsf.sys      Tue Jul 12 11:41:46 2011 (4E1C6B3A)
iaStorV.sys     Thu Jun 10 20:45:02 2010 (4C11870E)
iaStor.sys      Thu Jun 04 21:42:33 2009 (4A287809)
amdxata.sys     Fri Mar 19 12:19:01 2010 (4BA3A3F5)
vpcvmm.sys      Sat Nov 20 05:50:38 2010 (4CE7A7FE)
ElbyCDIO.sys    Thu Dec 16 17:57:56 2010 (4D0A9974)
nvhda32v.sys    Thu Jul 07 12:20:54 2011 (4E15DCE6)
nmserial.sys    Thu Jan 07 06:30:47 2010 (4B45C5E7)
[Color=Red]AsIO.sys        Mon Dec 17 04:10:20 2007 (47663CFC)[/Color]
NmPar.sys       Tue Jan 12 00:19:19 2010 (4B4C0657)
Rt86win7.sys    Fri May 22 10:52:05 2009 (4A16BC15)
mf.sys          Mon Jul 13 19:19:23 2009 (4A5BC0FB)
ASACPI.sys      Wed May 13 07:11:32 2009 (4A0AAAE4)
nvlddmkm.sys    Sat Oct 15 02:34:27 2011 (4E992973)
nvBridge.kmd    Tue May 17 02:28:15 2011 (4DD2157F)
vpchbus.sys     Sat Nov 20 05:50:40 2010 (4CE7A800)
vpcusb.sys      Sat Nov 20 05:50:37 2010 (4CE7A7FD)
usbrpm.sys      Sat Nov 20 05:52:01 2010 (4CE7A851)
vpcnfltr.sys    Sat Nov 20 05:50:36 2010 (4CE7A7FC)
prepdrv.sys     Fri Sep 18 03:57:51 2009 (4AB33D7F)
[/font]

http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStor.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
http://www.carrona.org/drivers/driver.php?id=nmserial.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=mf.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=vpchbus.sys
http://www.carrona.org/drivers/driver.php?id=vpcusb.sys
http://www.carrona.org/drivers/driver.php?id=usbrpm.sys
http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys

BSOD BUGCHECK SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021512-18532-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Wed Feb 15 03:41:59.189 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:05.896
BugCheck D1, {0, 2, 8, 0}
Probably caused by : vpcvmm.sys ( vpcvmm!VmmExecuteVp+214 )
PROCESS_NAME:  vpc.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  0xD1_CODE_AV_NULL_IP_vpcvmm!VmmExecuteVp+214
Bugcheck code 000000D1
Arguments 00000000 00000002 00000008 00000000
BiosVersion = 2203   
BiosReleaseDate = 07/08/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E6850  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2999
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021312-17924-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 13 04:49:15.480 2012 (UTC - 5:00)
System Uptime: 0 days 0:20:29.388
BugCheck D1, {0, 2, 8, 0}
Probably caused by : vpcvmm.sys ( vpcvmm!VmmExecuteVp+214 )
PROCESS_NAME:  vpc.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  0xD1_CODE_AV_NULL_IP_vpcvmm!VmmExecuteVp+214
Bugcheck code 000000D1
Arguments 00000000 00000002 00000008 00000000
BiosVersion = 2203   
BiosReleaseDate = 07/08/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E6850  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 3005
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021312-19125-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 13 04:27:11.945 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:19.053
BugCheck D1, {0, 2, 8, 0}
Probably caused by : vpcvmm.sys ( vpcvmm!VmmExecuteVp+214 )
PROCESS_NAME:  vpc.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  0xD1_CODE_AV_NULL_IP_vpcvmm!VmmExecuteVp+214
Bugcheck code 000000D1
Arguments 00000000 00000002 00000008 00000000
BiosVersion = 2203   
BiosReleaseDate = 07/08/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E6850  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 3005
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[mikeant]

Today I tried to remove graphic card and I/O card - no change
I tried boot system without drivers and services (msconfig) too - no change
I unistalled SCCM - no change

I try to run overnight for 24 hours Prime95
I do not use overclocking, all setings in my BIOS I have to default values
AsIO.sys is probably the driver from Asus app for BIOS update. That's not need.
BIOS is set well - hardware virtualization is enabled. As I wrote - in the middle of January, everything worked - with the Virtual PC was no problem.

Yet another possibility - I have two disks that are connected to RAID1 (Intel ® Matrix Storage Technology - G45 chipset). It can not be a problem?

 

[usasma]

Something with the system isn't compatible with Virtual PC. But this is beyond my abilities.
Here's links to Virtual PC sites that may help:
Virtualization
Windows Virtual PC: Home Page
Microsoft Virtual PC: Virtual PC 2007
Windows Virtual PC - Wikipedia, the free encyclopedia

 

[mikeant]

Something with the system isn't compatible with Virtual PC. http://en.wikipedia.org/wiki/Windows_Virtual_PC

Yeah, but what in the system is not compatible? Prime95 test did not show any errors. Today I have tried to replace RAM modules by another, but it did not help.

This is the timeline:
around January 15, 2012 - installing new graphics card GeForce 210, GeForce drivers installation of CUDA and OpenCL drivers, installation of MS Visual Studio 2010 Express, Virtual PC is fully functional!
from 16/01/2012 to 26/01/2012 - system approximately once or twice a day falls on a 0x116 BSOD (nvlddmkm.sys) occasionally freezes firefox, tried reinstalling several drivers for GeForce, otherwise in the system does not change anything. Virtual PC is still fully functional!
from 27.01.2012 until now - has not changed anything, nor hardware or software. After run the Virtual PC the system fall to BSOD 0xD1, sometimes appears error 0x116 BSOD (nvlddmkm.sys), but it solve BIOS update at February 13, 2012 (thank you for advice)

I think that any driver or system file is damaged by frequent crashes of the system. Is there any method to recover all drivers and MS system files without reinstalling Windows?

Thank you for your support

 

[usasma]

Critical Windows files can be fixed with SFC.EXE /SCANNOW
Driver files require reinstallation

In most cases the crash won't damage the drivers - because the driver gets loaded into memory and the actual file is left alone.

Do you have another video card that you can try? If so, make sure you remove the video drivers before removing the old card, then install freshly downloaded drivers with the new card.

 

[mikeant]

I tried to remove the PCIe GeForce graphics card and remove drivers. In the BIOS I turned on the integrated graphics card Intel GMA X4500HD and installed last drivers from Asus. No result - the system still falling to BSOD 0xD1 after run Virtual PC.

I tried sfc.exe and found no errors.

I installed VMWare viewer, convert old Virtual PC and it runs without any problems (the only problem is the need to activate XP mode). This could be a solution, but I would be interested why the standard Windows Virtual PC crashes.

Thanks

 

[usasma]

The intricacies of Virtual PC are beyond my abilities. That's why I referred you to the links about it - so the experts there can answer your questions.

 

[mikeant]

Due to the fact that nobody else here in the thread did not respond, I think that the only expert here are you. I'll be experimenting on and hoping that someone will respond. Thank you.