Radeon HD 5670 turns Black screen when gaming

Prissy

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So I play Starcraft 2 and Diablo 3, the desktop is stock from Dell with ATI Radeon HD 5670 1GB video card. It plays fine for 2 hrs or so then the screen would freeze for about 3 seconds and then the screen goes black for 10 to 15 second. Sometimes the game recovers sometimes the PC would crash. Please help me out, FYI I am a computer newbie:confused:. Below are my set up. Thanks.

Dell Studio XPS 8100 Window 7 Home Premium 64Bit

Processor:

Intel® Core™ i7-870 processor(8MB Cache, 2.93GHz)
Memory:
6GB Dual Channel DDR3 SDRAM at 1333MHz - 4 DIMMs
Hard Drive:
750GB - 7200RPM, SATA 3.0Gb/s, 16MB Cache
Video Card:
ATI Radeon HD 5670 1GB GDDR5
 

My Computer My Computer

At a glance

Window 7 64 bit
OS
Window 7 64 bit
Maybe I should upgrade my driver?
Maybe I should get MSCI Afterburner to overclock it?
 

My Computer My Computer

At a glance

Window 7 64 bit
OS
Window 7 64 bit
MSI Afterburner has known problems with Windows 7 and is not recommended. Overclocking is very much not recommended if you already have stability issues. Your crashes indicate a TDR soft error. A hard error will result in a TDR error that blue screen crashes. Either way, you should troubleshoot the same way.
  • If you are overclocking any hardware, please stop.


  • These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

    The above quote was taken from http://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html and proceed through each step. Let us know if you need further help.


Also, please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html even though you are not having a blue screen crash. The logs they provide can help with system and application errors in addition to blue screen crashes.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Maybe I should upgrade my driver?
Maybe I should get MSCI Afterburner to overclock it?

You are already having problems and to overclock would add MANY more. what are you after? Stability, or OC'ing?

Stay focused and let Writhziden walk you through the problem.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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