Attempting repairs hang for 24 hours... USB install.

Ghosttt

New member
Local time
12:36 AM
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Okay, so my little brother broke my moms laptop because it was attempting repairs... and he shut it off. Then I got an error when I turned it back off telling me to pretty much re-install. I can get the error code it gave but I dont know if I should turn the repair off. Im doing this from A USB install. The computer that im trying to fix is a 64-bit Acer laptop.. My laptop is a 32-bit Toshiba laptop.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
Run Startup Repair again but from the Win7 DVD or System Repair Disk if possible. If you need a Win7 installer to run Repairs or if necessary reinstall then download and burn to DVD or write to flash stick using Steps 1 and 2 here.

If Startup Repair fails work through these steps for Troubleshooting Windows 7 Failure to Boot to do everything possible to repair Win7, leading up to possible file rescue if needed, Factory Recovery or Clean Reinstall - Factory OEM Windows 7.

Wait until last resort but if you need it here is how to run Acer recovery: Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load
 
...
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
Run Startup Repair again but from the Win7 DVD or System Repair Disk if possible. If you need a Win7 installer to run Repairs or if necessary reinstall then download and burn to DVD or write to flash stick using Steps 1 and 2 here.

If Startup Repair fails work through these steps for Troubleshooting Windows 7 Failure to Boot to do everything possible to repair Win7, leading up to possible file rescue if needed, Factory Recovery or Clean Reinstall - Factory OEM Windows 7.

Wait until last resort but if you need it here is how to run Acer recovery: Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

None of those options helped. Now im at a black screen with only my cursor and I dont know what to do.. It boots up says starting windows. then its just a black screen with my cursor. This is my laptop..http://support.acer.com/acerpanam/notebook/0000/Acer/Aspire7741Z/Aspire7741Zsp2.shtml im using a USB so I can do a clean install.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
Instead of posting back that you "don't know what to do" how about reporting back on each of the steps given you for Troubleshooting Windows 7 Failure to Boot?

If you've tried every step successfully without needing additional help, then you are at the steps to rescue your data and run Factory Recovery or Clean Reinstall - Factory OEM Windows 7. I've also given you the steps to do either of these.

So what exactly is it that you don't know what/how to do?
 
Instead of posting back that you "don't know what to do" how about reporting back on each of the steps given you for Troubleshooting Windows 7 Failure to Boot?

If you've tried every step successfully without needing additional help, then you are at the steps to rescue your data and run Factory Recovery or Clean Reinstall - Factory OEM Windows 7. I've also given you the steps to do either of these.

So what exactly is it that you don't know what/how to do?

I go to boot into safe mode with networking.
1. Acer logo comes up and I press F8
2. Windows is loading files... (Im trying to reinstall with USB.)
3. Black screen with movable cursor and nothing changes.
4. ??? Stuck on 3
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
I'm sorry but cannot understand what you are saying. You seem to be describing trying to get into safe mode but then suddenly mention you're trying USB reinstall.

Do you have a bootable USB stick correctly written with the Win7 installation ISO? How was this done?

If so why are you using the F8 key when to boot into such a stick requires the Acer F12 key?

If you are no longer trying to repair but now want to Clean Reinstall - Factory OEM Windows 7 then follow the steps in the blue link.
 
I'm sorry but cannot understand what you are saying. You seem to be describing trying to get into safe mode but then suddenly mention you're trying USB reinstall.

Do you have a bootable USB stick correctly written with the Win7 installation ISO? How was this done?

If so why are you using the F8 key when to boot into such a stick requires the Acer F12 key?

If you are no longer trying to repair but now want to Clean Reinstall - Factory OEM Windows 7 then follow the steps in the blue link.
Okay, sorry for being confusing. Im trying to do a clean install with my USB stick. I have all the files on it.. There all put on correctly. But Im stuck on step 8 of the link you posted. When I try and boot. My screen goes black after the windows logo, and the only thing there is my cursor.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
Tell us how your "prepared" the USB stick for use.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
That has a couple of problem areas.

Do you have a Win 7 DVD? yes/no
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Okay, sorry for being confusing. Im trying to do a clean install with my USB stick. I have all the files on it.. There all put on correctly. But Im stuck on step 8 of the link you posted. When I try and boot. My screen goes black after the windows logo, and the only thing there is my cursor.

Start over and use the latest official installer ISO for your licensed version written to stick with the tool in Steps 1 and 2 of the tutorial.
 
Okay, sorry for being confusing. Im trying to do a clean install with my USB stick. I have all the files on it.. There all put on correctly. But Im stuck on step 8 of the link you posted. When I try and boot. My screen goes black after the windows logo, and the only thing there is my cursor.

Start over and use the latest official installer ISO for your licensed version written to stick with the tool in Steps 1 and 2 of the tutorial.

The installer doesnt start up on my laptop so thats why I do it manually. I dont have a Win7 CD/DVD so i downloaded an ISO
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
Are you sure it's even trying to boot off of the USB flash drive that you're trying to install from?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Tap the Acer F12 key at bootup, then choose the stick to boot. It should be listed in the Boot Menu which comes up under USB, Removable or HD's. Click the + if necessary to expand each entry until you find the stick, highlight it and choose it.

If it doesn't appear then it's not formatted correctly so start over with a new ISO and write it to stick using the tool given.

You must boot the stick.
 
Are you sure it's even trying to boot off of the USB flash drive that you're trying to install from?

It is. I changed it to boot from USB HDD in the BIOS.. When it boots off the original HDD it says A disk read error occurred
Press Ctrl+Alt+Del to restart
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
It says
A disk read error occurred
Press Ctrl+Alt+Del to restart
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
What program are you using to burn the iso to the flash stick ?
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64-bitIntel® Pentium® processor P6000
Computer Manufacturer/Model Number
Acer Aspire 7741Z Notebook
OS
Windows 7 Home Premium SP1 64-bit
CPU
Intel® Pentium® processor P6000
Keyboard
Laptop built in keyboard
Mouse
Laptop touchpad
Internet Speed
Idk.
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