BSOD playing online videos/games.

[Mati236]

Hello there.

Basically i've been troubled with BSODs since month, pretty much since i've got this PC i haven't experianced any problems, however, after month and a bit i've started getting bluescreens pretty much too offten.
Today i got it 3 times in a row when i tried to watch single episode of naruto - equals 3 BSOD in 20 mins, so there we go im posting here hoping for a bit of help.

I'm running
Win 7 ultimate x64, box version. Reinstalled it like 3 times by now on this machine, 1st installation was pretty much out of BSODs at all, however i got some problems after clearing the other pc off this one so i basically reinstalled it around month and a half ago, quite a bit after i've started getting BSODs so i just reinstalled it again, results are pretty much the same.

Over the time, i've been using tools like daemon tools for virtual drives, few antivirs, including Kaspersky trial one. Point is - i've been reading throught tons of forums so far and first thing i've started checking after i got those BSODs were drivers.

I've got rid of DT since windows driver compability verify counted this one as incompatibie.

I've also uninstalled kaspersky once to try out new ver [got like 2 BSODs of kaspersky itself aswell].

I've been running memtest for round 3 hours, got no memory errors,
occt test caused bluescreen error today after like 15 mins, however i've got no idea wth is log of this program, i've just run stress test for RAM/CPU up there.

PC is quite a new one so im getting really nervous bout fact it might be ram problem, however memtest was clean.

There's my pc specifiaction, i can assume most important ones

Kingston HyperX DDR3 2X 4GB 1600MHz XMP X2 CL9 Grey Edition (Sandy Bridge)	
Intel Core i7 2600K 3,40 GHz BOX	
Asrock P67 Extreme4 GEN3
Seagate 500 GB Barracuda (16MB, Serial ATA III)
GeForce with CUDA GTX 680 POV 2GB 2xDVI&HDMI&DP (PCI-E)

And there goes zip file with all reports u guys want to see.
http://www.sendspace.pl/file/7306e1a01c574ee7f25addd

Edit:
Actually 7zip, couldnt really force it to attach

 

[Mati236]

I've menaged to get attachement up here, posting it down.

One more thing - so far i've been running second OCCT test and it seems it also crashed around 15 minute of test, althought there was no bluescreen, just test error. Thing is most common BSOD is system_service_exception one, i could assume it's driver thing however win driv ver. seems to don't see any of this problems + im running verifier right now the built-in. Seems ok so far.

I have also mentioned that i've reinstalled win like 3rd time now since i got this pc so i can assume it's quite fresh install, however filled with MOBO drivers and Clone for alternative to DT.

 

[FredeGail]

Hello Mati and welcome to Sevenforums.

BSOD Analyse

Drivers to be aware of

RTL8167      Realtek 8167 NT Driver Realtek 8167 NT Driver Kernel        Manual     Running    OK         TRUE        FALSE        0          446ÿ464    0      2011-04-21 20:15:33    C:\Windows\system32\DRIVERS\Rt64win7.sys         4ÿ096

Your Realtek driver was mentioned. There's an update available, download link below.
Realtek Download

ebdrv        Broadcom NetXtreme II  Broadcom NetXtreme II  Kernel        Manual     Stopped    OK         FALSE       FALSE        4ÿ096      794ÿ624    0      [COLOR="Red"]2008-12-31 17:29:28[/COLOR]    C:\Windows\system32\drivers\evbda.sys            4ÿ096

There's an update for this driver available.
NetXtreme II 1 Gigabit Drivers | Broadcom

There's also some pointers to your Direct-X files. Option one is that it could be the Direct-X files. Option two is that it could be a part of the Windows system files, as Direct-X is a part of that. To be one the safe side, update your Direct-X files.

Download: DirectX End-User Runtime - Microsoft Download Center - Download Details

Malware

Also do a full scan with Malwarebytes, many Windows-based modules was blamed.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Best Regards,
Frederik.

 

[Mati236]

Thank you very much, i'll try to set all the stuff done today and give a report how it gone, however - those windows modules, is there actually a chance that any of those is connected with intel drivers?
This mobo came with quite huge pack of intel drivers which are suppose to improve CPU performance, and i can assume they go as sys files. I'll scan everything and go for clean windows install without those drivers in case that won't help.

Will keep it updated

 

[FredeGail]

Yes, they can as far as I'm concerned. Though, Malwarebytes should detect if there's something wrong. The drivers I mentioned was simply something I've saw at first sight, especially the Realtek one was mentioned in several of dumps.

Also do a scan with SFC.

We usually ask people to do this command to check if Windows is corrupted. It's the most common one used to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

   Tip

If you're having a custom customization layer on your Aero, it's likely to get restored to default.

Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Best Regards,
Frederik.

 

[Mati236]

Thanks for Your answer!

Scanning atm.

Is afd.sys anywhere connected to any of those drivers? Just had double bluescreen with this+krnl. I've done a bit of reading and it seems to be rather network-connected problem, can this also be issue of corrupted-lan-drivers?

 

[FredeGail]

Hello again Mati.

The afd.sys is a part of the Windows files, and it shouldn't have anything to do with internet-based ones. The first driver I mentioned earlier was the Ethernet Realtek driver, also blamed in a manner of LAN drivers.
The most important thing is to get the Realtek up and running again.

Realtek

Best Regards,
Frederik.

 

[Mati236]

And Thanks again :>

Pardon, actually i messed that with realtek hd driver . I ran malware scan, and it seems clean however, each time i run sfc scan im getting blue with afd.sys error. Updating drivers atm, hoping to get it all cleaned ;>

 

[FredeGail]

It's good being on the safe side of course.

Best Regards,
Frederik.

 

[Mati236]

Actually i've updated drivers for realtek and at some point the 3rd scan of malware found 1 object.

But i've just kept looking for NetXtreme drivers around. It's LAN driver isn't it ? At any given point i can't find any software with that name on pc, i don't really reckon having 2nd ethernet card. That's bit suspicious, however i'll post out if changes applied will work

 

[FredeGail]

Hello again Mati!

Malwarebytes can in fact sometime find worms after several of scans. It's normal. The same thing goes for the sfc /scannow command, after some scans, it might find something.

I hope your problem is solved, if not - just return here.
Oh and, forget about the NEtXtreme drivers for now, they're not a causer.

Best Regards,
Frederik.

 

[Mati236]

Hello there,

I did all the steps, and just experianced another BSOD - 3b code, still system_service_exception. I've did some searching aswell and it seems some graphic drivers are blamed for that, however i've checked those ages ago, there's still new update for Nvidia drivers.

I'm attaching dumps including last one to this post besides the afd it seemed to be most common BSOD.

 

[FredeGail]

Hello Mati.

I'm sorry for some mistakes I've been saying, the afd.sys has actually a lot to do. Afd.sys is a part of the NIC (Network Interface Card) Drivers. The Realtek driver you've recently made an update on, didn't get updated.

Before:

2: kd> lmvm Rt64win7
start             end                 module name
fffff880`05ac7000 fffff880`05b3c000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Apr 21 20:15:33 2011 (4DB07445)
    CheckSum:         00076017
    ImageSize:        00075000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

After:

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`0376c000 fffff880`037e1000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Apr 21 20:15:33 2011 (4DB07445)
    CheckSum:         00076017
    ImageSize:        00075000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Method 1

i) Make your way to the Realtek download page, download it and save it to your desktop for instance.
ii) Uninstall the Realtek driver you currently have
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your rb:
v) Select the Realtek Ethernet/Internet/Wifi component and analyse it.
vi) Clean them, head into Windows without internet and install the driver you downloaded previously

By that, we'd get rid of all the leftover files.

Best Regards,
Frederik.

 

[Mati236]

Thank You very much for your answer. I'll do the cleaning as soon as i'll come back and keep it updated, thank you for help and interest, hopefully driver cleaning will sort it out and i won't be forced to RAM-switch .

 

[FredeGail]

Thank You very much for your answer. I'll do the cleaning as soon as i'll come back and keep it updated, thank you for help and interest, hopefully driver cleaning will sort it out and i won't be forced to RAM-switch .

You're welcome Mati.
Also make sure that you're not using software like OS Boosters or registry cleaners, they're usually preventing your system on installing and make drivers run smooth.

Best Regards,
Frederik.

 

[Mati236]

Hello again,

I've basically done all the steps, also dx seems to be newest one as installer says. However, after those 2 steps i experianced double blue screen, first with fltmgr.sys, than dxmmgs1.sys, the last before those is before making update on Lan drivers - hal.dll BSOD.

Is there any chance clean installation of system without intel/mobo drivers will fix it ? At some point those seems to be so random, at any given time it can't even be tested.

Attaching another crash report, with 3 lastest.

 

[FredeGail]

Hello Mati!

Let's see if it's only Windows 7 your system crashes on.

Ubuntu
For a trial, try downloading a copy of Ubuntu and see if your system will crash.
By that, we'd have an idea if Windows 7's drivers and system is broken. You can try it out on a
flash drive if you so desire.
Go to Ubuntu.com | Download the image | See how to create a bootable flash drive
Leave it running for some time and report your results.

Best Regards,
Frederik.

 

[Mati236]

Thanks for answer!

Tho, isn't it also possible in safe mode at some point ? There's not really much of drivers loaded in there so basically u can figure out if it's software/hardware problem.
Also, is there any way to stress pc in safe mode to possibly check out on bluescreen?

And one more thing - i've switched my antivir to newest kaspersky however im still on trial ver. Neither those newest versions keep causing troubles, fexample i got bluescreen hour ago with kaspersky sys file error. I suppose that's not really worth of buying so can u at some point recommend any good non problematic anti virus/firewall software?

 

[Mati236]

Actually one more thing. I do reckon this problem reaching time when i installed SP1. Could it actually be issue of all the probs?
I just got it as soon as i "played" episode of naruto online:
"==================================================
Dump File : 070912-17596-01.dmp
Crash Time : 2012-07-09 04:23:24
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`0fa6e4dd
Parameter 3 : fffff880`076586d0
Parameter 4 : 00000000`00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+23e4dd
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070912-17596-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 307*592
==================================================
"
First few weeks i was using this pc i actually had no problems with system at all, not a single bluescreen. Bit after i updated windows to sp1 it actually all started, i also did applied sp1 after reinstalling anything;.

 

[FredeGail]

Tho, isn't it also possible in safe mode at some point ? There's not really much of drivers loaded in there so basically u can figure out if it's software/hardware problem.

If you haven't already you can try safe-mode yes. It'll prevent loading 3rd party drivers which might be your problem. If you want to troubleshoot further in Windows 7, we can enable driver verifier if you so desire, and by that track down the drivers.

Also, is there any way to stress pc in safe mode to possibly check out on bluescreen?

Not really. Though - there's a lot of individual stress testing methods. It'd recommend we'll track down the drivers before running a stress/torture etc. tests.

And one more thing - i've switched my antivir to newest kaspersky however im still on trial ver. Neither those newest versions keep causing troubles, fexample i got bluescreen hour ago with kaspersky sys file error. I suppose that's not really worth of buying so can u at some point recommend any good non problematic anti virus/firewall software?

Kaspersky is a known BSOD causer. Remove it with Their Removal Tool - and then install anti-virus' like MSSE. That's the one we usually recommend, also enable Windows Firewall next to it.

http://www.sevenforums.com/tutorials/522-windows-firewall-turn-off.html

Actually one more thing. I do reckon this problem reaching time when i installed SP1. Could it actually be issue of all the probs?

It could be actually, yes. But it might just be a driver however.

Best Regards,
Frederik.