Solved Network Drivers Need To Be Uninstalled/Reinstalled Help

c3hamby

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win 7 64, need to uninstall my network drivers, and reinstall new ones that I downloaded from support.dell.com.

Please assist in what I need to do? Do I just simply delete the network drivers? If this has been addressed please copy/paste the link to the right thread.

Thanks in advance.
 

My Computer My Computer

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Windows 7 64
OS
Windows 7 64
Do you have the new network drivers? If so,... where?

To uninstall: Goto "device manager"->network adapters->right click on the network adapter->uninstall. Press OK maybe a couple of times. Now reboot
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
They are in c/dell/drivers. Should I have them in another location? I after removing the drivers, I restarted in safe mode bc that is the only way I can connect to the internet, but restarting either way did not reinstall the drivers....

What next? :(
 

My Computer My Computer

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Windows 7 64
OS
Windows 7 64
They are in c/dell/drivers. Should I have them in another location? I after removing the drivers, I restarted in safe mode bc that is the only way I can connect to the internet, but restarting either way did not reinstall the drivers....

What next? :(
Did you remove the driver already? You can connect to internet in safe mode.... impossible. you did uninstall driver isn't it?

What files are in c/dell/drivers?

You CAN connect using safe mode (with networking) to the internet. You CAN't using normal startup? Is that the reason why you wanna reinstall drivers?
 
Last edited by a moderator:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
You CAN connect using safe mode (with networking) to the internet. You CAN't using normal startup? Is that the reason why you wanna reinstall drivers?

Exactly. Win Network diag tells me it's ATT's fault. My mom's computer connects to the internet, and the router is fine, lights are in proper working order.

And yes, I can connect in safe mode to the internet, but not default mode, or whatever it's called.

And yes, the drivers are unintalled. Starting in safe mode or regular mode doesn't fix the prob.

I must clarify, it was connecting, in that I was getting wireless bars, but with the '!'. Now it won't connect in 'safe mode' either...i guess because the drivers are gone....:o
 

My Computer My Computer

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Windows 7 64
OS
Windows 7 64
What next? :(
Did you remove the driver already? You can connect to internet in safe mode.... impossible. you did uninstall driver isn't it?

What files are in c/dell/drivers?

I can only connect in safe mode. I didn't know this until yesterday. Safe mode with networking I might add. If I start my computer with F8 it gives me the options of safe mode and safe mode with networking. That's how I'm doing it.

Atheros, and all drivers for my wireless internet card.
 

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
You CAN connect using safe mode (with networking) to the internet. You CAN't using normal startup? Is that the reason why you wanna reinstall drivers?

Exactly. Win Network diag tells me it's ATT's fault. My mom's computer connects to the internet, and the router is fine, lights are in proper working order.

And yes, I can connect in safe mode to the internet, but not default mode, or whatever it's called.

And yes, the drivers are unintalled. Starting in safe mode or regular mode doesn't fix the prob.

I must clarify, it was connecting, in that I was getting wireless bars, but with the '!'. Now it won't connect in 'safe mode' either...i guess because the drivers are gone....:o
ATT's fault... what is ATT?
So you are talking about a wireless network dirver. Were you able to browse (not anymore) the internet? Becaue an "exclamation mark" normally means there's a problem.

What next? :(
Did you remove the driver already? You can connect to internet in safe mode.... impossible. you did uninstall driver isn't it?

What files are in c/dell/drivers?

I can only connect in safe mode. I didn't know this until yesterday. Safe mode with networking I might add. If I start my computer with F8 it gives me the options of safe mode and safe mode with networking. That's how I'm doing it.

Atheros, and all drivers for my wireless internet card.
Give me the list of files in c/dell/drivers

In folder c/dell/drivers is a file called setup or setup.exe? Nowhere else in subtree?
 
Last edited by a moderator:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Atheros-Driver
R305956.exe (4MB)
Recommended 8/4/2011 1.0.2.43, A00
Applies to:
AR8152 10/100M

Download File
Dell-Driver
R305428.exe (137MB)
Recommended 8/4/2011 9.2.0.412, A01
Applies to:
Wireless 1702 802.11 b/g/n, BT3.0+HS

Download File
Dell-Driver
R295474.exe (56MB)
Recommended 8/4/2011 tic: HOWFW0394D, A01
Applies to:
Intel (R) WiMax Link 6150

Download File
Intel-Application
R305962.exe (6MB)
Recommended 8/4/2011 14.1.1.3, A00
Applies to:
Centrino Advanced-N 6230 Bluetooth v3.0 + HS
Intel Centrino Wireless-N1030 Bluetooth v3.0 + HS

Download File
Intel-Application
R305961.exe (38MB)
Recommended 8/4/2011 1.0.78.20535, A00
Applies to:
Intel ® PROSet/Wireless BT Software
Intel 6230 (BT3.0+HS)

Download File
Intel-Driver
R305960.exe (51MB)
Recommended 8/4/2011 14.1.1.3, A00
Applies to:
Centrino Advanced-N 6230
Centrino Wireless-N 1030

Download File
Dell-Driver
YPYJF_A04_ZPE.exe (55MB)
Optional 12/1/2011 14.2.1.1, A04
Applies to:
Intel PROSet/Wireless BT Software Intel Intel 6230 (BT3.0+HS)
MOD-SRV,SW,XPS,L511Z
MOD-SRV,SW,XPS,L502X
MOD-SRV,SW,VOS,3450
MOD-SRV,SW,INSP,N4110

Download File
 

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
In folder c/dell/drivers is a file called setup or setup.exe? Nowhere else in subtree?

What I did when I downloaded drivers from dell it had me save them in a folder, it recommended the dell/drivers one. Each one of those files has it's own folder in dell/drivers, and yes, each driver in its folder has a setup program.
 

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
Atheros-Driver
R305956.exe (4MB)
Recommended 8/4/2011 1.0.2.43, A00
Applies to:
AR8152 10/100M

Download File
Dell-Driver
R305428.exe (137MB)
Recommended 8/4/2011 9.2.0.412, A01
Applies to:
Wireless 1702 802.11 b/g/n, BT3.0+HS

Download File
Dell-Driver
R295474.exe (56MB)
Recommended 8/4/2011 tic: HOWFW0394D, A01
Applies to:
Intel (R) WiMax Link 6150

Download File
Intel-Application
R305962.exe (6MB)
Recommended 8/4/2011 14.1.1.3, A00
Applies to:
Centrino Advanced-N 6230 Bluetooth v3.0 + HS
Intel Centrino Wireless-N1030 Bluetooth v3.0 + HS

Download File
Intel-Application
R305961.exe (38MB)
Recommended 8/4/2011 1.0.78.20535, A00
Applies to:
Intel ® PROSet/Wireless BT Software
Intel 6230 (BT3.0+HS)

Download File
Intel-Driver
R305960.exe (51MB)
Recommended 8/4/2011 14.1.1.3, A00
Applies to:
Centrino Advanced-N 6230
Centrino Wireless-N 1030

Download File
Dell-Driver
YPYJF_A04_ZPE.exe (55MB)
Optional 12/1/2011 14.2.1.1, A04
Applies to:
Intel PROSet/Wireless BT Software Intel Intel 6230 (BT3.0+HS)
MOD-SRV,SW,XPS,L511Z
MOD-SRV,SW,XPS,L502X
MOD-SRV,SW,VOS,3450
MOD-SRV,SW,INSP,N4110

Download File
You downloaded all that stuff?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It think this is the right one.
Download File
Dell-Driver
R305428.exe (137MB)
Recommended 8/4/2011 9.2.0.412, A01
Applies to:
Wireless 1702 802.11 b/g/n, BT3.0+HS

Double click on R305428.exe. I think you did already. Double click on the setup.exe it extracted and follow instructions. Reboot .. first in safe mode with networking. Do you see "wireless networks" now? can you connect succesfully? Does "device manager" show it? No exlamation or question mark in device menager?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
yes. I know I don't need it all because some are for some wless cards I don't need.

So what's next?
 

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
Double click on R305428.exe. I think you did already. Double click on the setup.exe it extracted and follow instructions. Reboot .. first in safe mode with networking. Do you see "wireless networks" now? Can you connect succesfully? Does "device manager" show it? No exclamation or question mark in device manager?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
it's not showing up in device manager. Under Other devices, it's showing ethernet controller and network controller with a (!) and when I click on that it says it can't find the files. 5428 is not showing up either....
 

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
it's not showing up in device manager. Under Other devices, it's showing ethernet controller and network controller with a (!) and when I click on that it says it can't find the files. 5428 is not showing up either....
It shows 2 other devices? right click on one of them-> install driver->automatic
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Do you have a "restore point" prior to uninstall driver? Perform a "system restore" http://www.sevenforums.com/tutorials/700-system-restore.html

So don't take the latest restore point but some point when driver was still installed! Does that restore finish? you can internet from safe mode then?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
Do you have a "restore point" prior to uninstall driver? Perform a "system restore" http://www.sevenforums.com/tutorials/700-system-restore.html

So don't take the latest restore point but some point when driver was still installed! Does that restore finish? you can internet from safe mode then?

Trying that now. Thanks for all your help!
you can internet in safe mode now? No exclamtion marks or question marks anymore in device manager? Please post results... then we continue
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
That fixed it! I didn't even have to go into safe mode to do it. I am in and checking Facebook. Thanks!!!!
 

My Computer My Computer

At a glance

Windows 7 64
OS
Windows 7 64
That fixed it! I didn't even have to go into safe mode to do it. I am in and checking Facebook. Thanks!!!!
How far did you go back in time? It wasn't a driver problem at all btw! If it works in safe mode it should work in normal mode.... unless some firewall/malware or startup program is interfering with it.

All programs and patches you did install/uninstall after the date/time of restore point has to be done again. Also all settings are rollbacked to that date/time!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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