Solved Create and then rename a new folder

gogreen

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When I create a new folder in any directory and then try to rename it, I get the attached message. I usually cancel the message, and then the file is appropriately renamed. This message doesn't seem to do anything except get in the way. What gives with this? I don't recall getting this message before, at least not in XP. Thanks.
 

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Hi Shawn. Thanks for your response. I reset the Folder and Directory options as you suggested. No change. When I click "New Folder," I get a new folder called "New Folder." On the first try to rename it, it tells me the folder can't be found. I click "try again," and it works. Is that SOP?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
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nVidia GeForce GTS 240
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M-Audio Delta Audiophile 2496
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No, that's not how it's suppose to work.

If this just started recently, then you could do a system restore using a restore point (if available) dated before this started to hopefully undo the cause and fix it.

If not, then as a test, create a new user account, and see if you have the same issue while logged in to it. If it works properly, then you could use the new account instead if you like.
 

My Computer My Computer

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PC/Desktop
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Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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Integrated
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2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
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1TB Samsung 990 PRO M.2,
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TerraMaster F8 SSD Plus NAS
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Seasonic Prime Titanium 850W
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Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
No, that's not how it's suppose to work.
Yeah, I didn't think so.

If not, then as a test, create a new user account, and see if you have the same issue while logged in to it. If it works properly, then you could use the new account instead if you like.
OK. I'll try this. Thanks.
 

My Computer My Computer

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Dell Studio XPS 8100, Dell XPS 15 laptop
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Windows 10 Home, 64 bit
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Intel Core i7 860 @ 2.8 GHz
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Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
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nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
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Dell 2407WFP
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1920x1200
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977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
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Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
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Firefox, occasionally IE and Edge
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Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
When you right click and see "New Folder" and click on that, does it give you a chance to change the name before it is saved? That is the way mine works.
 

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When you right click and see "New Folder" and click on that, does it give you a chance to change the name before it is saved?
"New Folder" is a button option across the top of the window. Left-clicking that button once creates a new folder called "new folder." It does not give me a rename option when I right-click on the highlighted new folder, but it does give me that option when I right-click the new folder after it's unhighlighted. Then I get the message I originally attached. On "try again," it lets me rename the file. This behavior seems odd to me.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
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Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
What happens if you just right click on your desktop and make a new folder ? Does it behave normally ? Can you rename it ?

Can you post a pic of this button, window, your talking about ?
 

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Can you post a pic of this button, window, your talking about ?


Pretty sure it's this one on the explorer toolbar,
 

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When you click New Folder, just start typing the new name as the text New Folder should already be selected.
 

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HP 22" LCD
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Samsung S23B350
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WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
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3x Antec TRICOOL 120mm Fans
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2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Control - Shift - N produces a new folder. But when I try to rename it, "test" in this case, I get the "item not found" window. When I press "try again," Windows accepts the name change. Same deal no matter which route I take to create a new folder.
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
That's bizarre.

  • Just to confirm, it doesn't let you type in a name when it's created (i.e. you have to rename the folder from "New folder")?
  • I assume this happens in every location that you try to create a folder in?
  • Have you checked your PC for malware?
  • Have you tried "sfc /scannow"?
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Maybe your profile is corrupted.

  • Can you try it in another user account?
  • Can you start Windows in "Safe Mode"?
  • Does the problem still happen if you create a folder in "Safe Mode"?
 

My Computer My Computer

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n/a
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W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
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AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
I think its a malware infection, sometime ago i get infected and whenever i make a new folder inside that new folder is another new folder and so on, try scanning your pc for malware
 

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ASUS Ul80a
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Windows 7 Ultimate x64bit
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Intel Core 2 Duo
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ASUS
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Intel gma 4500mhd
Sound Card
Realtek HD
Monitor(s) Displays
LED
Hard Drives
seagate 320 gig
Control + Shift + N produces the same problem.

I tried creating a new account and then creating a new desktop folder. Same problem.

I tried creating a new folder in Safe Mode. Same problem.

SFC /scannow shows no problems.

I ran a full scan with Windows Defender Offline. No problems.

I also ran quick scans in Microsoft Security Essentials and in Malwarebytes Ant-Malware. No problems.

The problem occurs everywhere I try to create a new folder.

I wonder if this problem will go away with new Windows updates.

Bizarre, indeed...:confused:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Ugh. A clean reinstall? :( Not now. Not in the cards for a while. It's an annoyance I'll have to live with for the time being. Thanks for the suggestions!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
Did you try running SFC? Did you try a new account?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Sfc /scannow shows no problems. A new account shows the same problem. Same with trying this in other locations.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
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