my windows OEM is no longer activated

[Jirokarja17]

i hope i dont sound to confusing but im go step by step..

So the sandy, the hurricane came and cut the power while the computer was on. power came back on after 3 days. i cut the computer on and it said that startup has failed. so the computer tired to do the auto fix. But then it failed and shut down. I cut the computer back on and i had a horrible long beep maybe a full second. then it sent to system restore because of a windows problem. i tried the restore but then that failed because a steam file. when that was finish its sent to log into computer. at this point i am confused because im on the computer when it say that start up has failed. i didn't know what esle to do so i just shut down the computer and cut it back on and the long beep was gone. it started up as normal. However under system it say that i have 8 days to activate windows. i don't know how to fix this problem. it should say windows is activated.

 

[marsmimar]

Sorry to hear your computer took a beating during Sandy. But I'm glad you came out of it OK.

It's possible that the power problems may have damaged or corrupted system files. I'd run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If you still get the notice that you need to activate, I'd try using the telephone activation method. Microsoft will need your 25-digit Product Key so have it handy. Explain to them about the power surge during Sandy and the new activation prompt. They should be able to help.

http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

 

[Jirokarja17]

ok it say that windows did not find any integrity violations. but it still say have days to activate

 

[Golden]

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

Regards,
Golden

 

[Jirokarja17]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-H9K4M-DV32X-8X2XD
Windows Product Key Hash: hIy5Kq09q7qZt8Eky8OoVdeQhnI=
Windows Product ID: 00359-OEM-8992687-00261
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2132C17B-6B43-4C3D-A8BE-051B6163ABD1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2132C17B-6B43-4C3D-A8BE-051B6163ABD1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8X2XD</PKey><PID>00359-OEM-8992687-00261</PID><PIDType>2</PIDType><SID>S-1-5-21-69682363-3814587300-356812041</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7696</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20111222000000.000000+000</Date></BIOS><HWID>65803B07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800261-02-1033-7601.0000-1782011
Installation ID: 000525960081560784036181124462469384732056671183820246
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8X2XD
License Status: Initial grace period
Time remaining: 11340 minute(s) (7 day(s))
Remaining Windows rearm count: 3
Trusted time: 11/2/2012 12:10:53 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:30:2012 15:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAIAAAADAAAAAQABAAEAHKIWsJgSbtZeJLT47vsSmIZ5kFBiPWr+kRlgJgBq

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG A M I GMCH945.
SSDT AMD POWERNOW
SSDT AMD POWERNOW
BGRT ALASKA A M I



ok there it is.

 

[Golden]

License Status: Initial grace period
Time remaining: 11340 minute(s) (7 day(s))
Remaining Windows rearm count: 3
Trusted time: 11/2/2012 12:10:53 AM

This shows that you have not activated your licence. On an OEM installation such as yours, this can only be done using the 25 character key found on the COA sticker attached to your computer.

 

[NoelDP]

I'd hold off, and try rebuilding the licensing store first, and only then replace the Key if necessary....

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report

 

[Jirokarja17]

im not sure if im putting in (CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform ) correctly when i press enter it copys itself but at the end it has > at the end?

 

[NoelDP]

That's the way it should be.
Have you never used the Command prompt before?

If you follow the instructions, then everything should work...
if you don't then no-one has any idea what you're doing.

 

[Jirokarja17]

well no not really for some things but i really never had to use it i usally dont have problems like this... once i type in REN tokens.dat tokens.bar and press enter it says( the system cant find the file specified.) Im typing exactly how it is shown.

 

[NoelDP]

Odd - please run the following command and post the results....

DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /S
DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /AH /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[Jirokarja17]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
Microsoft\SoftwareProtectionPlatform /S
Volume in drive C is OS
Volume Serial Number is 9ADB-4D6F

Directory of C:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
t\SoftwareProtectionPlatform

11/02/2012 02:04 PM <DIR> .
11/02/2012 02:04 PM <DIR> ..
07/14/2009 12:46 AM <DIR> Cache
10/10/2012 01:21 PM 7,188,300 tokens.bar
1 File(s) 7,188,300 bytes

Directory of C:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
t\SoftwareProtectionPlatform\Cache

07/14/2009 12:46 AM <DIR> .
07/14/2009 12:46 AM <DIR> ..
11/02/2012 12:11 AM 153,304 cache.dat
1 File(s) 153,304 bytes

Total Files Listed:
2 File(s) 7,341,604 bytes
5 Dir(s) 1,890,548,301,824 bytes free

C:\windows\system32>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
Microsoft\SoftwareProtectionPlatform /AH /S
Volume in drive C is OS
Volume Serial Number is 9ADB-4D6F
File Not Found

C:\windows\system32>


ok here is the results

 

[NoelDP]

OK - the new .DAT file isn't being created properly - and hasn't been since 10th October.


Please run the following command from an Elevated Command Prompt window(1)

Copy and paste set of commands below into the window – once completed, hit the Enter Key to ensure that the last command has run (2)

REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
sc sdshow plugplay
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S
ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
ICACLS C:\Windows\ServiceProfiles\Networkservice
ICACLS C:\Windows\ServiceProfiles
ICACLS C:\Windows
ICACLS C:\Windows\System32
Copy the whole output to your response(3)

 

[Jirokarja17]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY HKU

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-69682363-3814587300-356812041-1001
HKEY_USERS\S-1-5-21-69682363-3814587300-356812041-1001_Classes
HKEY_USERS\S-1-5-18

C:\windows\system32>REG QUERY HKU\S-1-5-20

HKEY_USERS\S-1-5-20\AppEvents
HKEY_USERS\S-1-5-20\Console
HKEY_USERS\S-1-5-20\Control Panel
HKEY_USERS\S-1-5-20\Environment
HKEY_USERS\S-1-5-20\EUDC
HKEY_USERS\S-1-5-20\Keyboard Layout
HKEY_USERS\S-1-5-20\Network
HKEY_USERS\S-1-5-20\Printers
HKEY_USERS\S-1-5-20\Software
HKEY_USERS\S-1-5-20\System

C:\windows\system32>REG QUERY HKU\S-1-5-20\Environment

HKEY_USERS\S-1-5-20\Environment
TEMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp
TMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp


C:\windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList\S-1-5-20"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\windows\system32>sc sdshow plugplay

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList\S-1-5-18" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
Flags REG_DWORD 0xc
State REG_DWORD 0x0
RefCount REG_DWORD 0x1
Sid REG_BINARY 010100000000000512000000
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprof
ile


C:\windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList\S-1-5-19" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService

Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEMI)(OI)(CI
)(F)
BUILTIN\AdministratorsI)(OI)
(CI)(F)
NT AUTHORITY\NETWORK SERVICE
I)(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEMOI)(CI)(F)
BUILTIN\AdministratorsOI)(CI)(F)
NT AUTHORITY\NETWORK SERVICEOI)(CI)(
F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles NT SERVICE\TrustedInstallerI)(F)
NT SERVICE\TrustedInstallerI)(CI)(IO)(F)
NT AUTHORITY\SYSTEMI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(IO)(F)
BUILTIN\AdministratorsI)(F)
BUILTIN\AdministratorsI)(OI)(CI)(IO)(F)
BUILTIN\UsersI)(RX)
BUILTIN\UsersI)(OI)(CI)(IO)(GR,GE)
CREATOR OWNERI)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows
C:\Windows NT SERVICE\TrustedInstallerF)
NT SERVICE\TrustedInstallerCI)(IO)(F)
NT AUTHORITY\SYSTEMM)
NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
BUILTIN\AdministratorsM)
BUILTIN\AdministratorsOI)(CI)(IO)(F)
BUILTIN\UsersRX)
BUILTIN\UsersOI)(CI)(IO)(GR,GE)
CREATOR OWNEROI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>ICACLS C:\Windows\System32
C:\Windows\System32 NT SERVICE\TrustedInstallerF)
NT SERVICE\TrustedInstallerCI)(IO)(F)
NT AUTHORITY\SYSTEMM)
NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
BUILTIN\AdministratorsM)
BUILTIN\AdministratorsOI)(CI)(IO)(F)
BUILTIN\UsersRX)
BUILTIN\UsersOI)(CI)(IO)(GR,GE)
CREATOR OWNEROI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>

 

[NoelDP]

Those all look OK.

Please run the following commands in an Elevated Command Prompt, and post the results.

DIR C:\Windows\System32 /AR /S
NET START EVENTSYSTEM
NET START EVENTLOG
NET START WINMGMT

 

[Jirokarja17]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>DIR C:\Windows\System32 /AR /S
Volume in drive C is OS
Volume Serial Number is 9ADB-4D6F

Directory of C:\Windows\System32

08/19/2009 11:50 PM 24,416 AdobePDFUI.dll
08/26/2008 03:23 PM 70 R.BAT
08/26/2008 03:23 PM 74 S.BAT
3 File(s) 24,560 bytes

Directory of C:\Windows\System32\drivers\N360x64\0604000.009

12/01/2011 09:56 PM 7,450 iron.cat
11/16/2011 11:17 PM 772 iron.inf
11/16/2011 11:17 PM 190,072 ironx64.sys
08/16/2011 02:51 AM 2,852 symds.inf
08/16/2011 02:51 AM 7,496 symds64.cat
08/16/2011 02:51 AM 451,192 symds64.sys
11/16/2011 11:37 PM 1,441 symnet.inf
11/23/2011 10:23 PM 7,458 symnet64.cat
11/16/2011 11:37 PM 405,624 symnets.sys
9 File(s) 1,074,357 bytes

Directory of C:\Windows\System32\DRVSTORE\USBFilter_178B4A5C5A1ED5C7508DAF503E9
C03F887463F05

12/25/2010 09:20 PM 8,050 usbfilter.cat
12/19/2010 07:17 PM 4,969 USBFilter.INF
2 File(s) 13,019 bytes

Directory of C:\Windows\System32\DRVSTORE\USBFilter_178B4A5C5A1ED5C7508DAF503E9
C03F887463F05\amd64

12/15/2010 11:06 AM 47,232 usbfilter.sys
1 File(s) 47,232 bytes

Directory of C:\Windows\System32\OEM

08/19/2009 10:58 AM 2,731 ZT_GROUP.XRM-MS
1 File(s) 2,731 bytes

Directory of C:\Windows\System32\oobe\INFO

08/30/2006 05:18 PM 30,656 OEMLOGO.BMP
04/14/2008 12:10 PM 224 OOBE.XML
2 File(s) 30,880 bytes

Directory of C:\Windows\System32\restore

02/27/2012 10:26 PM 76 MachineGuid.txt
1 File(s) 76 bytes

Total Files Listed:
19 File(s) 1,192,855 bytes
0 Dir(s) 1,888,263,032,832 bytes free

C:\windows\system32>NET START EVENTSYSTEM
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START EVENTLOG
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START WINMGMT

 

[NoelDP]

That looks normal - I see that you have/had Norton software installed.
Is it currently installed?
What other security software is also installed?
What other Anti-Virus programs have ever been installed?

 

[Jirokarja17]

none but Norton and yes it is installed

 

[NoelDP]

I can't help wondering if it's part of the cause - The file dates seem rather old for the current release.
Have you updated/upgraded Norton at all in the past month or so (other than normal definition updates)??
Again - has any other AV EVER been installed on this system? (what did it ship with?)
Please run the following command and post the results - it may take a while to run, so wait until the prompt returns before copying to your reply.


DIR C:\Norton* /AD /S

 

[Jirokarja17]

no it didn't come with any other virus protection the computer was empty. Sigh all this from a power outage. here the post.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>DIR C:\Norton* /AD /S
Volume in drive C is OS
Volume Serial Number is 9ADB-4D6F

Directory of C:\Program Files\Windows Sidebar\Gadgets

10/02/2012 11:01 AM <DIR> Norton.Gadget
0 File(s) 0 bytes

Directory of C:\Program Files (x86)

02/29/2012 03:05 PM <DIR> Norton 360 Premier Edition
02/27/2012 11:13 PM <DIR> NortonInstaller
0 File(s) 0 bytes

Directory of C:\Program Files (x86)\Norton 360 Premier Edition

02/29/2012 03:05 PM <DIR> Norton 360
0 File(s) 0 bytes

Directory of C:\Program Files (x86)\Norton 360 Premier Edition\Norton 360\MUI\G
adgets

02/29/2012 03:05 PM <DIR> Norton.Gadget
0 File(s) 0 bytes

Directory of C:\ProgramData

02/29/2012 03:08 PM <DIR> Norton
11/16/2011 02:25 PM <DIR> NortonInstaller
0 File(s) 0 bytes

Directory of C:\ProgramData\Microsoft\Windows\Start Menu\Programs

10/02/2012 11:01 AM <DIR> Norton 360 Premier Edition
0 File(s) 0 bytes

Directory of C:\Users\All Users

02/29/2012 03:08 PM <DIR> Norton
11/16/2011 02:25 PM <DIR> NortonInstaller
0 File(s) 0 bytes

Directory of C:\Users\All Users\Microsoft\Windows\Start Menu\Programs

10/02/2012 11:01 AM <DIR> Norton 360 Premier Edition
0 File(s) 0 bytes

Directory of C:\Users\Jirokarja17\AppData\Roaming\Microsoft\Windows\Start Menu\
Programs

02/29/2012 03:07 PM <DIR> Norton
0 File(s) 0 bytes

Directory of C:\Users\Public\Downloads

02/27/2012 11:12 PM <DIR> Norton
0 File(s) 0 bytes

Directory of C:\Windows\System32\Tasks

10/02/2012 11:07 AM <DIR> Norton 360
0 File(s) 0 bytes

Total Files Listed:
0 File(s) 0 bytes
14 Dir(s) 1,884,136,865,792 bytes free

C:\windows\system32>