Solved windows 7 hanging and crashing but not on xp

[Homeuser66]

ok there is only 12 slots on the board the are a dual set with a 2 gb kit of 2 sticks at 1gb from kingston in them the power supply and adapter is secure same with graphics card bascially everything on the inside is how it should be as im using the same computer to type on here but from a win xp os on a 2nd hdd the xp installtion works fine no problems at all. which is why i can understand y 7 wont work the same but as i have said before i can go on win 7 safe mode and it never hangs or freezes at all its when im on the normal mode that it hangs and freezes etc. hence the confusion

Ok, when you can get on there, can you hit Ctrl+Alt+Del and run task manager and see what your CPU and Memory are doing?

I'm just lost for ideas here and When you are in Safe Mode, you are only using the bare minimum of what is needed for the computer to run. Keyboard, video, mouse (occasionally the network drivers if you chose Safe Mode with Networking) drivers are pretty much the only things running at that time. If you are logging on normal and this is happening, perhaps it's a Driver or something related to Software.

Also, when you started installing your drivers.. Did you install your Chipset Drivers first?
That is the first Driver that MUST be installed first, then you can do Sound, Video...ect....I usually go to the Mfg Motherboard site and download the latest drivers for my MB to a Thumb Drive (Flash Drive) and install them one at a time.

What is the Motherboard you are using?

 

[adio2k11]

the only software that is installed is the os and the mother board is foxconn rc4107ma. the only drivers i had to install were the network card and video the rest were automaticlaly instaled during the install process of the os

 

[Homeuser66]

the only software that is installed is the os and the mother board is foxconn rc4107ma. the only drivers i had to install were the network card and video the rest were automaticlaly instaled during the install process of the os

Not true...the Chipset drivers you MUST install FIRST (http://www.sevenforums.com/drivers/181334-pre-installing-chipset-drivers-good-thing.html)which don't come from Windows Updates, you need to get them from the Mobo site:

http://www.foxconnsupport.com/download.aspx

They say you should not allow Windows Update to update your drivers, you should go to the mfg sites to download them.

 

[adio2k11]

the only problem is there is no windows 7 drivers avalablie for my motherboard on the site should i try the xp ones

 

[Homeuser66]

the only problem is there is no windows 7 drivers avalablie for my motherboard on the site should i try the xp ones

No, either Windows 7 or Vista drivers..

you will need to go through the drop down boxed for your specific motherboard and CPU that is on this website: http://www.foxconnsupport.com/download.aspx


DROP DOWN BOXES:

Products
Platform
Socket
Chipset
Models

If you are unsure, try to download Sandra lite Found Here: http://www.filehippo.com/download_sandra_lite/
That should help you get all your info about your computer.

 

[adio2k11]

i have done all that go to the product download page and all drivers listed have a list of supported os and it only goes up to winxp

Product: motherboards
Platform: intel platform
Socket:socket 775
Chipset: ati rc410
Models: RC4107MA-8KRS2H

thats the page for the motherboard

 

[Homeuser66]

i have done all that go to the product download page and all drivers listed have a list of supported os and it only goes up to winxp

Product: motherboards
Platform: intel platform
Socket:socket 775
Chipset: ati rc410
Models: RC4107MA-8KRS2H

thats the page for the motherboard

I see what you are talking about...I'm guessing that your MOBO isn't Window's 7 compatible...can you contact your MOBO mfg. and ask them? Maybe that is why you are having some issues....

Here is there contact link: http://www.foxconnsupport.com/inquiry.aspx

 

[adio2k11]

i will have a look and contact them and ask about it etc

 

[Homeuser66]

i will have a look and contact them and ask about it etc

Ok...if you don't mind...Let me know how you make out...I'm sure others would like to know too...

 

[adio2k11]

I still can't email fox on about the mboard as to contact them I need to leave them feedback but currently don't have all the model numbers that they are requesting I will do as soon as I can get them

 

[Homeuser66]

I still can't email fox on about the mboard as to contact them I need to leave them feedback but currently don't have all the model numbers that they are requesting I will do as soon as I can get them

ok...maybe you can somehow install Sandra Lite Download Sandra Lite 2012 SP5c (18.74) - FileHippo.com on the xp side so you can get all the model numbers and info they want...

 

[Homeuser66]

I still can't email fox on about the mboard as to contact them I need to leave them feedback but currently don't have all the model numbers that they are requesting I will do as soon as I can get them

How are you making out?
Did you use Sandra Lite? or another program?

Just checking on your status...

 

[adio2k11]

Not got the program yet will get it tonight and have a look

 

[Homeuser66]

Not got the program yet will get it tonight and have a look

Just curious as to your progress?

Did you get it fixed?

Did you give up?

Did you contact the MOBO tech support?

 

[adio2k11]

I did try but couldn't sort it out I did also try win 8 but same problem someone I know did say to try turning raid off but I couldn't find the option in the BIOS plus I not sure what it does as I have a sata drive will it affect it ?

 

[Homeuser66]

I did try but couldn't sort it out I did also try win 8 but same problem someone I know did say to try turning raid off but I couldn't find the option in the BIOS plus I not sure what it does as I have a sata drive will it affect it ?

That shouldn't be on, but you can look...Get into the BIOS and search for it, but I'm guessing that it's not even on...Everything I can find, shows only XP or earlier,support for this Motherboard... How old is this Motherboard again? Did you ever download that program that will tell you all the specs for your computer to aid the Tech's when you call them, they will be able to tell you that your motherboard will work with Windows 7 or not...

http://www.piriform.com/speccy

 

[adio2k11]

I can't ring them as would cost to much and I don't know how old the board is I think I am going to leave it for a while then ring them when I can afford to on the bill but I think that the board only works up to xp as vista also freezes thanks for your help I will post back n here with update when I have one

 

[Homeuser66]

Ok..good to know...maybe email them instead of phoning/ringing...

I also agree, it might not be able to handle Windows 7...or Vista..

 

[adio2k11]

Unfortunately I don't have the money to buy new motherboard as will have to get new CPU and ram as the CPU is a although 775

 

[adio2k11]

I ment socket 775