bsod. start up. photo of error

[ov58szg]

hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?

 

[Kaktussoft]

hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?

Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?

 

[ov58szg]

hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?

Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?

I've played around with the image (on another PC) and the error codes seem to be:

0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

This happens after windows logo finishes its animation.

Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

Latest hardware change was installing HD7770 (1 week ago).

 

[Kaktussoft]

hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?

Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?

I've played around with the image (on another PC) and the error codes seem to be:

0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

This happens after windows logo finishes its animation.

Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

Latest hardware change was installing HD7770 (1 week ago).

HD7770 is your graphics card I assume(?) Problems began after installing it, or a few days later?
Can you boot in safe mode?

 

[ov58szg]

Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?

I've played around with the image (on another PC) and the error codes seem to be:

0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

This happens after windows logo finishes its animation.

Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

Latest hardware change was installing HD7770 (1 week ago).

HD7770 is your graphics card I assume(?) Problems began after installing it, or a few days later?
Can you boot in safe mode?

Yes HD7770 is graphics card. Problems began a few days later, I don't think that it's the issue, because everything was working fine after I installed it.

I just tried booting up again. And it's turned on...

Attaching dump file.

 

[Kaktussoft]

Sometimes it doesn't start win7 successfully... sometimes it does. Most of the time faulty driver or faulty hardware. Most likely the HD770 or its driver.

I'm not good at analyzing dumps, maybe someone else can have a look at it.

If system boots fine and you're logged on.... it doesn't crash? So it only happens on booting?
It happens one out of 4 boots for example, so easy to test?

 

[Kaktussoft]

on 21-11 you a bsod because of igdkm64.sys stopcode 0x50
last one is attached

 

[Kaktussoft]

Driver Reference Table
It's related to usb. Any usb stuff attached?

 

[ov58szg]

Driver Reference Table
It's related to usb. Any usb stuff attached?

All the time:

Keyboard
Mouse
Dell Monitor (USB Hub)
Webcam via monitor

Sometimes:

Kindle
Samsung Galaxy S3
Sony MP3 player

 

[koolkat77]

Is the firmware for your SSD up-to-date

 

[Kaktussoft]

Driver Reference Table
It's related to usb. Any usb stuff attached?

All the time:

Keyboard
Mouse
Dell Monitor (USB Hub)
Webcam via monitor

Sometimes:

Kindle
Samsung Galaxy S3
Sony MP3 player

Kindle
Samsung Galaxy S3
Sony MP3 player
are not attached when bsod appears? Connect as less as possible. So disconnect mouse and test. Disconnect keyboard as well and test. If possible attach a monitor without usb hub. I don't expect the mouse/keyboard is the problem

 

[Kaktussoft]

Driver Reference Table
It's related to usb. Any usb stuff attached?

All the time:

Keyboard
Mouse
Dell Monitor (USB Hub)
Webcam via monitor

Sometimes:

Kindle
Samsung Galaxy S3
Sony MP3 player

I think it's the usb hub in monitor that's causing the problem

 

[Kaktussoft]

It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?

 

[ov58szg]

It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?

I have USB 3.0 on motherboard, but I am not using them usually. Monitor, mouse, keyboard etc. are connected via USB 2.0.

Sometimes when I charge my phone I use USB 3.0 but today my phone wasn't connected when I had the BSOD.

 

[Kaktussoft]

It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?

I have USB 3.0 on motherboard, but I am not using them usually. Monitor, mouse, keyboard etc. are connected via USB 2.0.

Sometimes when I charge my phone I use USB 3.0 but today my phone wasn't connected when I had the BSOD.

usb hub on monitor is usb2.0??

 

[ov58szg]

It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?

I have USB 3.0 on motherboard, but I am not using them usually. Monitor, mouse, keyboard etc. are connected via USB 2.0.

Sometimes when I charge my phone I use USB 3.0 but today my phone wasn't connected when I had the BSOD.

usb hub on monitor is usb2.0??

Yes

 

[Kaktussoft]

goto device manager. expand the usb branch. uninstall the usb3.0 stuff only. Now reboot.
Be sure only to uninstall usb3.0!!! otherwise your mouse will not work anymore