I have a few questions. I doubt I'll be able to help much, but I think I can get the ball rolling:
- When you say you were working in your computer, you just mean doing your normal stuff in Windows right?
- When you say it suddenly stopped working, do you mean that it locked up? Did you get a blue screen? Or did it shut off on you?
- Is your D drive a hard drive or an optical drive?
- When you say your computer is not working, what do you mean exactly? Can you be specific?
Yes... I was doing my normal stuff.. It suddenly stopped working means.. it was not working. It got stuck. Clicking anywhere was simply useless. Its not blue screen. I think due to some virus attacks. I tried shutting down by my own. Even after restarting, it was not responding to any of my clicks.
My D drive is a hard drive. Actually I was getting problem with my D drive that "Cannot open". So, I formatted... But inspite of it, my computer is not responding.
I hope you can help me out now.
Thank you!
I am beginning to think that the D: drive may need to be taken out of the computer (but you can actually just unplug it and leave it in there). If you want to attempt this, then you will need to turn the computer off and then go behind the computer and turn the power supply off. After that, you'll be free to take the side panel off (the left side if you're facing the computer from the front). With the side panel off, you can unplug both the data
and power cables from this hard drive and then leave it screwed into the case.
If you do this, then you would turn the computer back on to see if taking it out of the equation like this helps. If so, then it would probably become safe to assume that the hard drive died. However, you should do this before making that call.