Solved BSOD after "Windows is starting..." with "MCE"

Tike

New member
Local time
5:53 AM
Messages
10
Hello,

I'm seeking for help here.
Recently, my computer started having BSOD after the "Windows is starting..." screen. It tells me something with MACHINE_CHECK_EXCEPTION.
I know it's something with my video card driver but I can't figure it out since everytime I update my video card driver my screens either either gets black after boot or I get a BSOD with Machine_Check_Exceptionl so I have to go in Safe Mode to uninstall my driver.
I hope someone can help me.

Regards,
Tike
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
safe mode works fine? install "standard VGA graphical adapter" instead. Just as a test.
open "device manager". right click your display adapter->graphics card->upgrade driver. search on computer. pick from list. "compatible hardware". Now select "standard VGA graphical adapter" instead.

Does it boot succesfully afterwards?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It does boot into safe mode, yes.

With the Standard VGA graphical adapter, it seemed to work so far.
I'm already thankful enough, but do you know why it does this when I install the NVIDIA driver?

Regards,
Tike
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
Code:
[COLOR="Red"]BugCheck 9C[/COLOR], {0, fffff880009eeaf0, 0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="red"]nvlddmkm.sys[/COLOR] ( nvlddmkm+1bbf4f )

Code:
Usual causes:  Hardware error

A Machine Check Exception occurs when the CPU detects a fatal hardware error, and then reports this error to the operating system, which then produces a BSOD in response. This bugcheck is very similar to a Stop 0x124 in nature, which is also a hardware caused crash.

Code:
1: kd> [COLOR="SeaGreen"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`04802000 fffff880`052a0000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Sat Dec 29 06:47:52 2012[/COLOR] (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update to the latest WHQL driver to avoid any possible driver corruption:

Version: 320.18
Release Date for Desktops and Notebooks : May 23rd 2013
In Device Manager: 9.18.13.2018
Stress test your graphics card for any possible hardware failure:
You may monitor your GPU temperature with this free program - GPU-Z Video card GPU Information Utility
 

My Computer My Computer

Computer type
Laptop
What cpu do you have?

https://en.wikipedia.org/wiki/Machine-check_exception
Problem types

Most of these errors relate specifically to the Pentium processor family. Similar errors may occur on other processors and will cause similar problems.
Some of the main hardware problems that cause MCEs include:
Possible causes

Normal causes[clarification needed] for MCE errors include overheating and/or incorrect hardware installation. Specific manually-induced causes include:
  • overclocking (which normally increases heat-output)
  • poorly-fitted heatsink/computer fans (the same problem can happen with excessive dust in the CPU fan)
  • an overloaded internal or external power-supply (fixable by upgrading)
Computer software can also cause MCE errors (normally by corrupting data which programs read or write). For example, software performing read or write operations from or to non-existent memory regions can lead to confusion for the processor and/or the system bus.[citation needed] Accessing memory marked off-limits by UEFI may cause MCE errors.[2]

----------
Stop error message in Windows XP that you may receive: "0x0000009C (0x00000004, 0x00000000, 0xb2000000, 0x00020151)"
Bug Check 0x9C: MACHINE_CHECK_EXCEPTION (Windows Debuggers)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
@x BlueRobot: I can't update my WHQL nor beta driver as I'll get a black screen or no signal after boot if I install NVIDIA drivers.

@Kaktussoft: Yes, I do have a Pentium processor but I plan on getting a Core 2 Quad Q9450. I've never ever overclocked anything. How can I check on errors in my CPU?

Could the NVIDIA driver also have caused the BSOD?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
@x BlueRobot: I can't update my WHQL nor beta driver as I'll get a black screen or no signal after boot if I install NVIDIA drivers.

@Kaktussoft: Yes, I do have a Pentium processor but I plan on getting a Core 2 Quad Q9450. I've never ever overclocked anything. How can I check on errors in my CPU?

Could the NVIDIA driver also have caused the BSOD?
Do what BlueRobot wrote in #5

  • overheating...very unlikely
  • not overclocked
  • check your memory... although very unlikely the cause of problem
Most likely faulty nvidia card (hardware fault)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Is there a solution for the black screen after boot after installing new drivers or can I atleast change my aspect ratio with "Standard VGA graphics adapter"?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
Is there a solution for the black screen after boot after installing new drivers or can I atleast change my aspect ratio with "Standard VGA graphics adapter"?
right screen on empty space on desktop->resolution.

black screen issue... don't know
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I can only change to 4:3 resolutions..
Maybe I can find a program to force change resolution.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It's second hand, don't know if the warranty is still on it. I'll run the stress test now.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
Turns out, I can't run it, because it doesn't recognize my graphics card.Instead it recognizes "Standard VGA Graphics Adapter".
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
Turns out, I can't run it, because it doesn't recognize my graphics card.Instead it recognizes "Standard VGA Graphics Adapter".
Install nvidia driver, boot to safe mode and run the test. Maybe it works(?)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
That might work, I'll try ASAP.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
That might work, I'll try ASAP.
safe mode loads minimum amount of services and loads "standard vga driver". But maybe the testtool works(?)

I don't know a graphics test tool from bootable CD
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Do you have a onboard graphics card or a graphics card you can swap with?
 

My Computer My Computer

Computer type
Laptop
I have a spare 7600 GS lying around which I replaced with the GTX 275.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens Scaleo-P
OS
Windows 7 Ultimate x64
CPU
Intel Pentium 805 2.66 Ghz
Motherboard
Fujitsu Siemens P5RS600-FVM
Memory
3 GB RAM 667 Mhz 2x1024 MB, 2x 512MB
Graphics Card(s)
ASUS GeForce GTX 275 896MB DDR3
Hard Drives
1x Seagate 250 GB Hard drive
1x Some 80 GB Hard drive
Antivirus
Microsoft Security Essentials
Browser
Mozilla Firefox
If you can't get the stress test to run, then remove your current graphics card, and then place the other graphics card into the same PCI/PCIe slot, then boot into Windows normally and see if the computer crashes.
 

My Computer My Computer

Computer type
Laptop
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