PC freezes for ~20sec & restarts, noticed while browsing firefox

[Cheetah]

And a new SF Diagnostic Tool zip:

 

[Arc]

Update your BIOS to the latest available, Version 2209 from P5Q - Motherboards - ASUS

And, Upload a snapshot Using Speccy.

• Download and install Speccy.
• File> Save snapshot.
• Save it on desktop.
• Zip it and upload it following following http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html .

 

[Cheetah]

Hey Arc,
BIOS already updated to the latest 2209, and I wrote down my specs on my profile. So why do I need to install Speccy? Or does it do anything else than exporting the spec list of my machine?

 

[Arc]

Hey Arc,
BIOS already updated to the latest 2209, and I wrote down my specs on my profile. So why do I need to install Speccy? Or does it do anything else than exporting the spec list of my machine?

If you have followed BSOD posting instruction, I dont need your system specs. I have more than the specs can say, other than the PSU and cooler.

I want the speccy snapshot for some other reason .... to verify some other thing that may cause a stop 0x124 BSOD.

 

[Cheetah]

is it safe to post it for everyone to see? There's a lot of info there man...

 

[Arc]

is it safe to post it for everyone to see? There's a lot of info there man...

If it had been unsafe, I would not have asked for it. Nobody can steal nothing from you.

If you are afraid, post a screenshot of the summery tab at least. Otherwise it would not be possible to continue with a stop ox124 troubleshooting.

 

[Arc]

Well, Here is it from what you supplied to me privately .....

View attachment 285801

It is not really very hot, but at the critical level. I would suggest you to dismantle the computer. Clean inside the computer very carefully, Clean the air vents and fan grills, so that it can blow the air out easily.

While re-seating, apply new thermal paste to the CPU.



Also let us know the wattage of your PSU.

 

[Cheetah]

My PSU is Seasonic 620W 80Plus Bronze
I use the arctic silver paste on this CPU.. I didn't change it for couple of years now, no problem doing that again

 

[Arc]

OK, let us know when done

 

[Cheetah]

I'll do this tonight.. Hope I have enough paste left

 

[Cheetah]

Well.. did it, no big change in temps.
And now I have a new problem with PC startup.. it turns on, no beep, no display, nothing. I tried to reseat the GPU and the RAM - sometimes it helps, other times it won't. for example, I can turn off the PC right now and it won't turn on back again.
This is some weird sh$%#...

Any ideas will be appreciated

 

[Cheetah]

OK, I had several days without mishap..
Now it's on again! This time it happened while browsing photos on Facebook using Chrome.
This is the WhoCrashed report:

On Sat 21/09/2013 10:32:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092113-21122-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADE7C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800431D038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Also attached the Temps screenshot after the restart..