Solved Windows Audio Service won't start

lpfan420

New member
Local time
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14
I have read and tried all the solutions that i can find on this issue. I have contacted Microsoft for a possible solution but they want to charge me and i know there is a free fix. So my hope is that someone out there knows what it is.
The issue i am having is i currently have an icon in my system tray that is a speaker with a red X. When i hover over it the tag says "The Audio Service is not running". I have gone into Services and discovered that it is my Windows Audio Service that is not running. I have tried to start it manually and it returns an error code 1053: The service did not respond to the start or control request in a timely fashion. This error is returned within 2 seconds of attempting to start.
The little bit of info i could get from the technician at Microsoft is that it could be a malware corrupting my .dll files. I downloaded Malware bytes and run it. i removed the possible threats that it came back with. I have run a full virus scan using Kaspersky Pure 3.0 and have no viruses. Also i downloaded the latest .Net framework and its updates. I have all current drivers so that is not an issue. I have no idea what else to do. Please help.....
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
service: Windows Audio Endpoint Builder: Can you start manually? If not.. what error?
service: Multimedia Class Scheduler: Can you start manually? If not.. what error?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Both are currently started
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Check event log for relevant errors and post them
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Most have been checked already. But please answer

"Ensure that the services below are started as well and that they are all set to Automatic – Start them in the order listed:
DCOM Server Process Launcher
Plug and Play
Multimedia Class Scheduler
Remote Procedure Call (RPC)
Windows Audio Endpoint Builder
Let us know if any services won’t start and what error message you get."
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
answer #4 and #6 completely
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Most have been checked already. But please answer

"Ensure that the services below are started as well and that they are all set to Automatic – Start them in the order listed:
DCOM Server Process Launcher
Plug and Play
Multimedia Class Scheduler
Remote Procedure Call (RPC)
Windows Audio Endpoint Builder
Let us know if any services won’t start and what error message you get."

All except Multimedia Class Scheduler were already started. I started MCS with no error and all are set to automatic
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
Why was Multimedia Class Scheduler not started? It should because his startup type=automatic. Without Multimedia Class Scheduler the Audio Service cannot start. Does Audio Service start now? Try it a few times

You never hear audio the last few weeks/months? Since when is this happening?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Log Name: Application
Source: Microsoft-Windows-WMI
Date: 12/23/2013 9:08:20 AM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hunter-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-23T17:08:20.000000000Z" />
<EventRecordID>39334</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Hunter-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
has been happening for the last week. still cannot start Windows Audio and it returns the same 1053 error. The above error was found in my windows application log.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
this is the error found in the windows system log

Log Name: System
Source: Service Control Manager
Date: 12/23/2013 9:07:47 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hunter-PC
Description:
The Windows Audio service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-12-23T17:07:47.667638700Z" />
<EventRecordID>180508</EventRecordID>
<Correlation />
<Execution ProcessID="740" ThreadID="744" />
<Channel>System</Channel>
<Computer>Hunter-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Audio</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>

as well as this one just below it

Log Name: System
Source: Service Control Manager
Date: 12/23/2013 9:07:47 AM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hunter-PC
Description:
A timeout was reached (30000 milliseconds) while waiting for the Windows Audio service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-12-23T17:07:47.652038700Z" />
<EventRecordID>180507</EventRecordID>
<Correlation />
<Execution ProcessID="740" ThreadID="744" />
<Channel>System</Channel>
<Computer>Hunter-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Windows Audio</Data>
</EventData>
</Event>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
Log Name: Application
Source: Microsoft-Windows-WMI
Date: 12/23/2013 9:08:20 AM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hunter-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-23T17:08:20.000000000Z" />
<EventRecordID>39334</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Hunter-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
Is this event happening when you start "windows audio service"?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
No it is not. Not sure why that event is occuring but it is not after i attempt to start Windows Audio

Earliest restore point i have is Dec 17
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
I am currently restoring computer to that point. I will post once it is finished
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
AMD Phenom II x4 960 T 3.50GHz (overclocked)
Memory
8GB
Graphics Card(s)
Nvidia Geforce GTX 550 Ti
Sound Card
none
Monitor(s) Displays
LG E2260
Screen Resolution
1920x1080
Antivirus
Kaspersky Pure
Browser
Firefox
No it is not. Not sure why that event is occuring but it is not after i attempt to start Windows Audio

Earliest restore point i have is Dec 17
On Dec 17 all was fine?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In registry goto HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Create or modify on the right side of screen:

ServicesPipeTimeout make the value: dword:0000ea60

Post screenshot. Reboot.... post results
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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