Keyboard for some reason doesn't work in rear ports.

generalissim02

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Keyboard and Mouse Disconnecting

My microsoft 600 usb mouse and keyboard suddenly do not work properly anymore. Whenever I plug them into the rear ports they disconnect and freeze(computer remains running). It sometimes requires a reboot for it to work again. This is really weird and frustrating as I can run my other devices out of the back perfectly like my mic and usb drive.

Changes since problems started developing
-Large Amount of Windows Update
-Cleaned computer with compressed air. Allowed it to dry just in case of condensation.
-Installed new secondary hard drive
-Installed new Nvidia graphics card
-Updated Utorrent and installed conduit by accident. Deleted it.
-Removed 4 files with malwarebytes. Most likely false positives with safe torrents I downloaded.

Things I tried
-Different usb ports in the back
-Updating Drivers
-Disabling and enabling keyboard and mouse settings
-Disabling usb sleep thing in power control
-sfc scannow in command prompt came back without errors
-Disabling HID drivers in device manager

Errors
Event 3012
The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Event 3011
Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 Biti7 38208gb 1600Mhz G.SkillMsi Twin Frozr 4gb Gtx 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64 Bit
CPU
i7 3820
Motherboard
p9x79 pro
Memory
8gb 1600Mhz G.Skill
Graphics Card(s)
Msi Twin Frozr 4gb Gtx 770
try and do a system restore to before any of these problems occurred. Start, programs, accessories, system tools, system restore; then pick a date and time at which you know the system was working fine with the rear ports. IF that doesnt work; then you might try and see if there are any updated drivers for your usb hub controller(s).
 
Last edited:

My Computer My Computer

At a glance

Windows 7 ultimate 64-bitIntel I7 2600K 3.4ghzCorsair 16gb ddr3 1600mhzNvidia Geforce gt 430
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 ultimate 64-bit
CPU
Intel I7 2600K 3.4ghz
Motherboard
Asus Evo P8P67
Memory
Corsair 16gb ddr3 1600mhz
Graphics Card(s)
Nvidia Geforce gt 430
Sound Card
Sound Blaster Titanium x-fi pci express
Monitor(s) Displays
Dell E198WFP
Hard Drives
1 western digital 2TB drive.
PSU
Antec 1200 watt
Case
Inwin Dragon Rider
Cooling
6 case supplied cooling fans
Keyboard
logitech mk700
Mouse
logitech m705
Internet Speed
25-50mbps download; 10mbps upload(i think)
Antivirus
avg free 2014
Browser
mozilla firefox
Other Info
Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
try and do a system restore to before any of these problems occurred. Start, programs, accessories, system tools, system restore; then pick a date and time at which you know the system was working fine with the rear ports. IF that doesnt work; then you might try and see if there are any updated drivers for your usb hub controller(s).

All my usb hubs appear to be up to date. My system restores are all gone for some reason.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 Biti7 38208gb 1600Mhz G.SkillMsi Twin Frozr 4gb Gtx 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64 Bit
CPU
i7 3820
Motherboard
p9x79 pro
Memory
8gb 1600Mhz G.Skill
Graphics Card(s)
Msi Twin Frozr 4gb Gtx 770
Well; at this point i would try opening up the case(assuming you are ok with doing this yourself) and checking to make sure the cables, etc are still all pushed in fully and connected fully.
 

My Computer My Computer

At a glance

Windows 7 ultimate 64-bitIntel I7 2600K 3.4ghzCorsair 16gb ddr3 1600mhzNvidia Geforce gt 430
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 ultimate 64-bit
CPU
Intel I7 2600K 3.4ghz
Motherboard
Asus Evo P8P67
Memory
Corsair 16gb ddr3 1600mhz
Graphics Card(s)
Nvidia Geforce gt 430
Sound Card
Sound Blaster Titanium x-fi pci express
Monitor(s) Displays
Dell E198WFP
Hard Drives
1 western digital 2TB drive.
PSU
Antec 1200 watt
Case
Inwin Dragon Rider
Cooling
6 case supplied cooling fans
Keyboard
logitech mk700
Mouse
logitech m705
Internet Speed
25-50mbps download; 10mbps upload(i think)
Antivirus
avg free 2014
Browser
mozilla firefox
Other Info
Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
Well; at this point i would try opening up the case(assuming you are ok with doing this yourself) and checking to make sure the cables, etc are still all pushed in fully and connected fully.

Which cables?
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
I believe it is not the cable connection as I can run benchmarks and other intensive programs. It is exclusively a keyboard and mouse problem. Could it be my new hard drive I installed in my Marvell 6gbps sata slot. The rest of my drives run of the intel controller. The new hard drive also shows up as a removable drive. Also do you recognize any of the errors I posted.

As I am writing this I am watching a movie of a usb drive in the back ports.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 Biti7 38208gb 1600Mhz G.SkillMsi Twin Frozr 4gb Gtx 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64 Bit
CPU
i7 3820
Motherboard
p9x79 pro
Memory
8gb 1600Mhz G.Skill
Graphics Card(s)
Msi Twin Frozr 4gb Gtx 770
I think I found a solution. I put the command lodctr /R into the prompt and it rebuilt the registry counter settings and I have no errors so far. Lets hope this works.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 Biti7 38208gb 1600Mhz G.SkillMsi Twin Frozr 4gb Gtx 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64 Bit
CPU
i7 3820
Motherboard
p9x79 pro
Memory
8gb 1600Mhz G.Skill
Graphics Card(s)
Msi Twin Frozr 4gb Gtx 770
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