BSOD randomly and happening more & more.

[Britton30]

Did you do the RAM test from post #4?
The pictures in your link are not useful, they need to be clear and of a full window or error message.

 

[Golden]

We have been seeing quite a few BSOD's where League of Legends has been involved. Whether the BSOD can be directly attributed to that is not yet clear.

 

[Arc]

Thank you, Gary and Colin

 

[sezan1]

Ah no I did not complete it I got to pass #4 Then I got an email from the people where I bought the computer from saying they wanted to do teamviewer, so I exited it & got 0x7b over & over. Oh and can league of legends installation affect my desktop at anytime? I get these problems even with running things like IE, or downloading etc. Thats why I'm really not convinced its league of legends at fault.

my 8year old laptop runs it perfectly fine 'really bad fps'. Thats the reason I bought this gaming desktop.
Shall I try WDO? or will I redo the memtest?.

 

[Golden]

Given the 7B bugcheck, your priority should be:

1. WDO
2. SeaTools
3. MemTest86+

 

[sezan1]

Given the 7B bugcheck, your priority should be:

1. WDO
2. SeaTools
3. MemTest86+

Okay will do it like that. SeaTools though, don't know how to get that one working.... no harddrive found

Can't do WDO, - this app can't be started

Error: unable to.... monitor/keyboard and mouse just turned off, something about may be due to corrupt windows installation and something about system....

Probably because I can't install windows?. Just does the same thing over & over, freezes/restarts itself or no power to keyboard mouse and monitor

 

[Britton30]

Does the affected computer have w7 or win 8 on it? What Windows was on it when new?

 

[sezan1]

Windows 7 HP 64bit. Okay heres the story, I got it brand new, installed my version of windows oem (dell disc) should be compatible, its listed to work on any. Everything was fine, happily playing my game away, 7+hours later it starts messing up, bsods, 1A etc.
Sent it back, they said it was my oem disc that was causing the problem. I was like... okay.. then. They installed their version, and used my CoA. Got it back, installed all my things, (4 things) happily gaming away, 7+hours later, same thing as the first occasion happened, so thats ruled out drivers. Now they are saying its my game 'league of legends' thats doing everything. But when the game is closed it happens & now the disc drive is away with it.

What do you think? they are trying to charge me money, when I think its hardware. What else can it be? theoretically league doesn't have the permissions to destroy a computer ? lol.

Both 1A errors shown on both installs, and the no power to keyboard.mouse.monitor.
At first I thought it was just the monitor that was affected by no signal, but it was sooo much more. no power to keyboard/mouse either. 1A bsods and the rest as you can see.

 

[Britton30]

I think the issue is the OS being installed improperly, I am assuming it has Win 8 originally since you installed w7? Correct me anywhere along the line.

If Win 8 was installed, the BIOS is probably in secure boot mode and the drive is a GPT partition. You earlier stated you did something with UEFI.

Is it a Dell machine, laptop or desktop? At his point does w7 boot and run OK until you play LoL?

I'm out until later today sometime.

 

[sezan1]

I think the issue is the OS being installed improperly, I am assuming it has Win 8 originally since you installed w7? Correct me anywhere along the line.

If Win 8 was installed, the BIOS is probably in secure boot mode and the drive is a GPT partition. You earlier stated you did something with UEFI.

Is it a Dell machine, laptop or desktop? At his point does w7 boot and run OK until you play LoL?

I'm out until later today sometime.

Nope was windows 7 installed. I installed it myself, league of legends etc runs fine for 7+hours then suddenly.... it all goes haywire, I sent the desktop back and they said it was my dell oem disc that caused it.
The desktop did not come with a os, and the disc I bought stated it could be installed on any desktop, branded or not. But I went with what they said and they installed their own version of windows cost me £35, because it was a 'user fault' using my CoA, got my desktop back, same again windows 7 hp 64bit. Ran league etc for 7+hours then all went haywire, so whats the possibilities? haven't even had a full day on it, halve a day and I bought this crap like 1month ago.

 

[sezan1]

So league of legends causing it all or hardware?bump.

 

[Golden]

So league of legends causing it all or hardware?bump.

Its not possible to say yet : you first need to run the tests that were recommended earlier.

 

[sezan1]

I couldnt' do what was said earlier, but somehow. I've managed a new install of windows, I'm currently running norton to check for viruses, just updating now.
I'm not going to install league of legends, infact I'll play something entirely different, if same problem persists then league will be eliminiated right? .

 

[Golden]

Not necessarily, we need to check the dmp files.

There should be no need to scan your system if you have performed a clean install of Windows.

 

[sezan1]

Hmm okay I'll let you know if anything comes up then,

Have updated to the latest amd 14.1 graphics driver, was previously 13.10 or something.
Will not download league of legends, will try another game and check if the problem is still there?
or download league?
what would you suggest?

 

[sezan1]

Didn't take very long, was running norton, had a tab open on internet explorer and was just about to verify my windows CoA when I got bsod 0x1A
Uploading SF diagnostic tool attatchment, please have a look,thanks.


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041287, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .

also got;

Unable to produce a minidump file from the full dump file.

 

[Britton30]

OK, now run the tests given earlier.

 

[sezan1]

OK, now run the tests given earlier.

Sure thing will do it now. Shall I still try WDO?.
Or continue onto seatools?

- Cannot do seatools as no harddrive found. Shall I continue on & attempt WDO?.

 

[Golden]

The bugcheck code tends to be symptomatic of a memory issue, so I suggest starting with MemTest86+

 

[sezan1]

The bugcheck code tends to be symptomatic of a memory issue, so I suggest starting with MemTest86+

Thats what I think it is, memory thats causing it all.
The people who I bought my pc off of; blamed the disc I used and now trying to blame league of legends.
But I think its hardware related, although memtest86 isn't 100% accurate it only tells you if its bad during the time of running it, isn't it? so it can miss it. Will run it though, first of, I mailed them saying they can now access my pc remotely and check the error code themselves or whatever it is they want to do, as they seem to think I'm lying or causing it myself.

But I will run memtest86 soon. Thanks for your continous support.