Random BSOD with MSI Gt70

[Jgc333]

I just got an MSI Gt70 gaming laptop last thursday and its been getting BSOD at random times. I did a clean windows 7 install and it still crashed.

When I got the laptop two network drivers were installed one for the Intel card and another for Ethernet bigfoot networks killer. Is it possible to have 2 different LAN modules active? even if one is for WIFI and the other Ethernet?
Thank you, in advance.

In Whocrashed it mentions intel wireless card drivers are causing some crashes but i updated those drivers already. After uploading this it crashed 3 times with the STOP ERROR message on the buttom of the blue screen and it didnt leave a dump file. Or it might be a totally different issue. I ran Memtest86 as you can see.

 

[Thedoctor44]

Please follow these instructions and upload the files.

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Jgc333]

Will do as soon as i can, i`m currently running MEMTEST86+ to see if i have faulty RAM.

 

[Jgc333]

Please follow these instructions and upload the files.

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Dump files are uploaded.

 

[Jgc333]

Anyone???

 

[Jgc333]

Please...

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for [COLOR="Red"]NETwsw00.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for NETwsw00.sys

Update the Intel wifi adapter driver by following this link:
Intel Customer Support

fffff800`00b9c8e0  00000000`00000001
fffff800`00b9c8e8  fffff880`040eee84Unable to load image \SystemRoot\system32\DRIVERS\[COLOR="red"]igdkmd64.sys[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x5de84
fffff800`00b9c8f0  fffff880`03c18938 nvkflt+0x18938

Update the Intel video driver from this link:
https://downloadcenter.intel.com/Default.aspx

fffff800`00b9c730  fffff880`06000001Unable to load image \SystemRoot\system32\DRIVERS\[COLOR="red"]nvlddmkm.sys[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x9fd001
]fffff800`00b9b768  fffff880`03c18f98Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="red"]nvkflt.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
 nvkflt+0x18f98

Update the Nvidia driver from this link:
Drivers - Download NVIDIA Drivers

 

[Jgc333]

I'll update those drivers and let you know if i still crash. again thank you so much for taking the time to look at my thread.

 

[Jgc333]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 1E, {0, 0, 0, 0}
 
*** WARNING: Unable to verify timestamp for [COLOR=red]NETwsw00.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for NETwsw00.sys

Update the Intel wifi adapter driver by following this link:
Intel Customer Support

fffff800`00b9c8e0  00000000`00000001
fffff800`00b9c8e8  fffff880`040eee84Unable to load image \SystemRoot\system32\DRIVERS\[COLOR=red]igdkmd64.sys[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x5de84
fffff800`00b9c8f0  fffff880`03c18938 nvkflt+0x18938

Update the Intel video driver from this link:
https://downloadcenter.intel.com/Default.aspx

fffff800`00b9c730  fffff880`06000001Unable to load image \SystemRoot\system32\DRIVERS\[COLOR=red]nvlddmkm.sys[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x9fd001
]fffff800`00b9b768  fffff880`03c18f98Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR=red]nvkflt.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
 nvkflt+0x18f98

Update the Nvidia driver from this link:
Drivers - Download NVIDIA Drivers

It crashed again, after updating the drivers. Here`s the new dump file

 

[Golden]

I'll have a look this evening when I get home.

 

[Golden]

This was the detail of your original dmp:

0: kd> lmvm netwsw00
start             end                 module name
fffff880`06472000 fffff880`06fc4000   NETwsw00 T (no symbols)           
    Loaded symbol image file: NETwsw00.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwsw00.sys
    Image name: NETwsw00.sys
    [COLOR="Red"]Timestamp:        Wed May 29 22:40:47 2013[/COLOR] (51A5FE57)
    CheckSum:         00B02657
    ImageSize:        00B52000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

and this is the detail of the latest dmp:

0: kd> lmvm netwsw00
start             end                 module name
fffff880`064a2000 fffff880`06ff4000   NETwsw00 T (no symbols)           
    Loaded symbol image file: NETwsw00.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwsw00.sys
    Image name: NETwsw00.sys
   [COLOR="red"] Timestamp:        Wed May 29 22:40:47 2013[/COLOR] (51A5FE57)
    CheckSum:         00B02657
    ImageSize:        00B52000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

There is no change in the driver timestamp, meaning you did not update it.

I can't help you if you don't follow my suggestions.

 

[Jgc333]

i think the problem is that i used the automatic update tool. From the link you sent me. I'll look for the driver only this time, the tool told me i had the latest driver. Is it possble that something isnt allowing the update to go through?

Thank you for taking the time to help me out.

These are the options i get- https://downloadcenter.intel.com/Se...-N+6235&ProdId=3502&LineId=1784&FamilyId=1783

I downloaded the latest one.

 

[Jgc333]

This was the detail of your original dmp:

0: kd> lmvm netwsw00
start             end                 module name
fffff880`06472000 fffff880`06fc4000   NETwsw00 T (no symbols)           
    Loaded symbol image file: NETwsw00.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwsw00.sys
    Image name: NETwsw00.sys
    [COLOR=red]Timestamp:        Wed May 29 22:40:47 2013[/COLOR] (51A5FE57)
    CheckSum:         00B02657
    ImageSize:        00B52000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

and this is the detail of the latest dmp:

0: kd> lmvm netwsw00
start             end                 module name
fffff880`064a2000 fffff880`06ff4000   NETwsw00 T (no symbols)           
    Loaded symbol image file: NETwsw00.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwsw00.sys
    Image name: NETwsw00.sys
   [COLOR=red]Timestamp:        Wed May 29 22:40:47 2013[/COLOR] (51A5FE57)
    CheckSum:         00B02657
    ImageSize:        00B52000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

There is no change in the driver timestamp, meaning you did not update it.

I can't help you if you don't follow my suggestions.

I keep downloading the latest driver but it doesn't seem to install. I have the 15.9.2.1 driver and the Intel wireless tool diagnosis says I have 15.9.0.4 its weird. The automatic update says I have the latest driver so its all over the place.

Hey golden after looking under properties of the intel driver in device manager i saw the power management tab. It had this enabled (Allow the computer to turn off this device to save power) i just unchecked it, to see what happens.