Solved changing OS from 32 bit to 64 bit.

[phant0m2012]

Many windows updates . 145 of them . Downloading now ...

 

[AddRAM]

You can check the product validity using this.

And make sure you change the Product Type to Windows 7.

Online PIDChecker


And for what is an iso.

http://en.wikipedia.org/wiki/ISO_image

 

[phant0m2012]

Downloading 145 windows updates ... 668.3 mb total ...

 

[phant0m2012]

Just checked my windows product key with the PIDchecker and it says its valid ! Phheew ...

 

[derekimo]

I bought from PC world the day after windows7 was released !!!

Downloading 145 windows updates ... 668.3 mb total ...

That's just the first wave, since this is a pre service pack disc you will have quite a few and then you'll get service pack 1, then another wave.

In other words just relax...

 

[phant0m2012]

Haha ... Yeah , I'm expecting a barrage !!!

 

[gregrocker]

Did you miss where I said earlier to use the latest installer provided if yours doesn't have SP1?

Keep doing Updates until it offers SP1.

Are you using correct key from COA sticker? B looks like 8. Rejection is always due to incorrect character if you installed the correct version.

 

[phant0m2012]

Yes , I saw, but I am more comfortable doing it this way . The way I've always done it ... I'm in no hurry but its getting late here in the uk ,, might have to leave it on and go sleep .....

 

[gregrocker]

Yes but you are doing a diagnostic install to determine where it begins failing to shutdown. So you need to follow the steps given and not habit.

When prompted for reboot for Updates, try Shutdown instead to see if it shuts down. You can wait til tomorrow to start it up again.

 

[phant0m2012]

Well , it's just finished installing the service pack and its now configuring , 1 of 3 . I clicked restart when prompted and its showing the blue screen like before, and says shutting down in the middle of the screen but its NOT shutting down ???

 

[phant0m2012]

After 20 minutes still not shut down so I've had to shut it down manually !

 

[phant0m2012]

After each of the 3 stages , configuration 1 of 3 , 2 of 3 and then 3 of 3 , I have had to shut down manually ???

 

[phant0m2012]

I have just clicked onto computer from start menu and now I find that one of my drives is not showing ? Before , I had local disc (C) , HDD2 , the dVD RW drive and also drive (F) where I used to store all my photos , videos and music . This drive is not showing ????

 

[phant0m2012]

After waiting for it to shut down for ages I got this blue screen suddenly stating driver power state failure !!!

 

[gregrocker]

"Driver power state failure" often refers to a problem entering or coming out of sleep. Maybe your PC is trying to enter sleep instead of shut down.

Go to Start>All Programs>Accessories>System Information to look for your BIOS version installed. Compare it to the latest BIOS version on the Toshiba site here which is 2.30 WIN: Driver Details - Toshiba

If you have a lesser BIOS version than 2.30 WIN then I would run the Update, making sure to follow the instructions given closely since failng to do so can cause serious problems.

If you have the latest BIOS version then boot into BIOS setup by rebooting and tapping the key given on first screen for BIOS Setup. Qosmio has Toshiba BIOS and every unit with Toshiba BIOS can be enter using ESC > F1 key. Some Toshiba units have Phoenix BIOS and it can be enter using F2 button at the startup. Once there find the tab to reset the BIOS to defaults. Take note first of the SATA controller setting which should be AHCI. Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

There is another serious problem caused by ignoring the specific advice which was given you to use the latest official Win7 installer with SP1 provided in Steps 1 and 2 of Clean Reinstall - Factory OEM Windows 7. This means that the very latest drivers were not in the installer and you may be struggling without drivers that are required to run your System.

I would either download the latest ISO for your licensed Win7 version in Step 1 and burn to DVD using the tool in Step 2 of Clean Reinstall - Factory OEM Windows 7 to do it over, deleting all partitions during the booted install, or immediately install the Toshiba chipset from Driver Details - Toshiba

I've asked for some consultation on this from one of our Blue Screen analysts.

 

[phant0m2012]

hi there.... ok my BIOS is toshiba, version 2.30 28/08/2009

 

[gregrocker]

Then reset the BIOS to defaults following the procedure I just gave you. Remember to take note of the SATA controller setting first. It should be AHCI but will need to be returned to the same setting after setting BIOS to defaults, unless you want to reinstall in AHCI mode. It may be too old to have AHCI choice.

Then install the Toshiba chipset I also gave you just above.

What Anti-Virus are you using now? I would uninstall it and install Microsoft Security Essentials.

The success of a diagnostics install depends upon sticking closely to the steps and using only the tools and methods in Clean Reinstall - Factory OEM Windows 7

 

[phant0m2012]

There is no option to reset bios settings . THe only thing I can see is at the bottom of the page where it says select items and next to 'home' it says set default values . There s no mention of AHCI .

 

[phant0m2012]

Or Sata controller setting ...

 

[phant0m2012]

ve just noticed though, my bios is dated 2009 even though it is 2.30.... and the one on the toshiba site you sent as a link says date last modified 05/09/11 and that is version 2.30 ???