Solved changing OS from 32 bit to 64 bit.

and i dont think you realise , alot of people using these forums are not techno wizards so you have to make things uncomplicated. what you may find uncomplicated is someone elses headache !
 

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Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
We try to write as simple as possible, always providing illustrated tutorials in the blue links if they are available.

But we also rely on you to ask back any questions to be clear on each procedure before proceeding. We don't know how much you understand until we hear back.

I've repeatedly asked you to start at the top and check off every step we've given you since I'd estimate more than half are being skipped or ignored. When we don't know what you've done yet then we are not able to help you best.

Now, would you please answer my questions about where your data was stored exactly?
 
alot of your instructions i have found not easy to follow and the blue links that i open are sometimes very confusing. take for example the, Clean Install with a Upgrade Windows 7 Version, option 4... which i am supposed to follow and do... i do not understand how its done ... are they asking me to re install twice ? ive only just learnt how to find me bios and how to boot to disc and use a snipping tool !!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
Well then we can take all the time you need. There is no rush if you are learning and need more time to adjust to troubleshooting. The concern is that so many steps are left behind without realizing they might have provided your solution. Can you see how this becomes frustrating to us?

Again, what are the answers to my questions today about your data?

Was F a partition on the OS drive which you cleaned? You were warned this would wipe everything off the disk so your data must be backed up. If you Cleaned it then it has since been formatted to install Win7 so the data is not recoverable.

If F was on the other hard drive then it should still be there if you didnt' clean it. If you cleaned it and have not yet formatted then it is recoverable using the method I gave you yesterday - when I asked you these same questions and you ignored them again.
 
did you get the disk management shot ?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
Yes, and we went through this yesterday with no reply that I saw:

Where exactly was F located? Was it on DISK0 the data drive? If so it's labeled D in this reinstall.

If it was on DISK1 the OS drive then it was wiped with the Clean Command and not recoverable since it's been formatted over.
 
before i attempt all this i would like my other drive back though. before i began messing with my laptop i had drive: local disk (c) , drive (D) HDD2 , the DVD RW drive (E) and drive (F) where i used to store all my music, photos, etc.. DRIVE(F) has gone !
all i have now is local disk (C) the HDD2 DRIVE (D) and the DVD RW drive (E).

The drives may have changed letters during the reinstall. Are all of you files on D now? If not then where was drive F previously? Was it on DISK0 or DISK1? Remember that you cleaned DISK0 to reinstall. So unless you have an external HD, wouldn't your files have to be on Disk1? Is there more than one partition on Disk1?

To better help you please post back a screenshot of Disk Management - Post a Screen Capture Image . Make sure to show everything in the drive map scrolling area. There may be other drives when you scroll down that need a drive letter assigned to be seen.


the files that are on drive D are: neil-PC. Where i can restore files from.windows image backup. MediaID.bin.
local disk drive(C) IS where my windows 7 is. this drive used to be 116 GB. now it is 232 GB ???
drive (e) is the DVD RW DRIVE
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
F DRIVE was seperate. it was 116 GB. thats now gone and drive C IS now 232 GB . it was always 116 GB.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
Was F on the same drive as C, before you cleaned the drive? Did you have two partitions on that OS drive, C and F? You may have cleaned the drive which had F on it wiping out the data.

This is why you are warned to back up your data first. The files could have easily been dragged to the other hard drive. There are extensive steps for backing up your data and not leaving anything behind in the first half of Clean Reinstall - Factory OEM Windows 7.

Would the files you've lost be in the Backup Image stored on D? If so we can help you extract them out of the image without having to apply it. Virtual Hard Disk - Create and Attach VHD

315414d1398527931t-changing-os-32-bit-64-bit-capture.png

http://www.sevenforums.com/tutorials/566-virtual-hard-disk-create-attach-vhd.html
 
NO, i have not lost any files. i took everything off drive F and i have them stored elsewhere. drive F WAS empty. drive F and drive C Where seperate.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
now it seems like my C Drive has doubled its size and F has gone . i just need drive C TO BE cut in half and made seperate .
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
ok we are getting somewhere... it says total size before shrink in MB is 238373.
size of available shrink space in MB is 101440.
enter the amount of space to shrink in MB.101440.
total size after shrink in MB 136933.

i would like THE F drive to be 116 GB just like before. what is this in MB ?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
It's only offering you roughly 100gb for the new partition in Disk Mgmt. You can try to run Disk Cleanup and then Defrag to see if it offers more - you'll need 116 x 1024mb = 118,784mb to have a 116gb partition since some space is used for the partition table.
http://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html
http://www.sevenforums.com/tutorials/11733-disk-defragmenter-open-use.html

Otherwise if what it offers isn't enough to settle for, download Partition Wizard CD ISO, rightclick to burn to CD with Windows Image burner, boot disk to to Resize Partition -Partition Wizard Video Help.

You can try the Partition Wizard windows version first but if it doesn't offer you enough space to Resize then it needs to be done from boot disk while Windows 7 is not running.
 
ok.. i am now defragmenting drive C.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
I just added a step to run Disk Cleanup so I'd do that too, then Defrag again.
 
OK.. will do...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
hi there... i ran disk defragmenter (C) drive only ... then ran disk cleanup.. then ran defragmenter again (C)drive only , but the amount did not change. its the same as i stated earlier.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
Then you'll need to use Partition Wizard boot disk to shrink while Win7 is not running so that System files can be moved.
 
i just downloaded the partition wizard for windows version and opened it up but it looks very complicated to me ! would not know where to start !
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz4.00 GBNVIDIA GeForce 9600M GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio G50 -115
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Motherboard
TOSHIBA Portable PC
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 9600M GT
Sound Card
Realtek High Definition Audio
Screen Resolution
1680 x 945 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9250827AS ATA Device (2) ST9250827AS ATA Device (3) SanDisk Cruzer Micro USB Device
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