Solved changing OS from 32 bit to 64 bit.

[phant0m2012]

so i should follow option 3 instructions then.. is this straight forward or is there anything that i need to know before i do it ?

 

[gregrocker]

Yes. Very staightforward. Never seen it fail.

This is provided since Win7 release by MS as a convenience so the qualifying OS doesn't need to be installed first on a new, wiped or replacement HD.

 

[phant0m2012]

straightforward !!! well, i just clicked the download, right clicked on it in the folder where it was, clicked run as administrator and i get this windows script host.....on a computer running microsoft windows non core edition, run slui.exe 0x2a 0xC004D302 to display the error text . error 0xC004D302 ???

 

[gregrocker]

Try it again. If that fails try Option Four. You have 30 days so no panic.

 

[phant0m2012]

ok...cheers

 

[phant0m2012]

ok. i can get the command prompt up when choosing option 3 but my computer will not restart. i have to manually turn it off. so what should i do to get to my installation, and should i now choose upgrade or custom ?

 

[gregrocker]

If you're already doing Option 4 then it is Upgrade.

Did you reset BIOS to defaults?

 

[phant0m2012]

no, i couldnt get to bios. i powered off , then on again pressing ESC plus F1 down but all that appeared was the windows blue screen with my name and password box below my windows little picture ... i tried it with F2 but the same thing happened ??

 

[gregrocker]

Could be the keys are not being pressed quickly enough before Windows begins to start.

Didn't you enter BIOS setup earlier? Are you sure which key it uses?

Does it say Toshiba or Phoenix on BIOS splash screen? For Toshiba you want to have the ESC key already pressed when powering up, then tap F1 key. For Phoenix tap f2 key vigorously the whole time its starting up.

 

[AddRAM]

phantom, it shows you at the bottom of the screen which key to push to get into the bios, when you first start the pc .......... Pay Attention

 

[phant0m2012]

before i attempt all this i would like my other drive back though. before i began messing with my laptop i had drive: local disk (c) , drive (D) HDD2 , the DVD RW drive (E) and drive (F) where i used to store all my music, photos, etc.. DRIVE(F) has gone !
all i have now is local disk (C) the HDD2 DRIVE (D) and the DVD RW drive (E).

 

[NoelDP]

Please post an MGADiag report - there's something not quite right here, and I suspect there's background errors.
The report may tell us where to look.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

 

[phant0m2012]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85098
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {610053FA-BEDC-443D-B3B4-6E25CE29E9F6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{610053FA-BEDC-443D-B3B4-6E25CE29E9F6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85098</PID><PIDType>5</PIDType><SID>S-1-5-21-3830988767-168896783-2422545067</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Qosmio G50</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 2.30</Version><SMBIOSVersion major="2" minor="5"/><Date>20090828000000.000000+000</Date></BIOS><HWID>E86C3E07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A0060 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-2057-7600.0000-1142014
Installation ID: 004810901441113411265582506982187795240736075844513452
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Initial grace period
Time remaining: 42600 minute(s) (29 day(s))
Remaining Windows rearm count: 2
Trusted time: 26/04/2014 09:18:29

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:25:2014 17:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABQABAAEAAAABAAAAAgABAAEA6GEiE4Rqen/kjVz6EB74h5B6BraeYtQ0hC9Gyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSHIB A0060
FACP TOSHIB A0060
DBGP TOSHIB A0060
HPET TOSHIB A0060
BOOT TOSHIB A0060
MCFG TOSHIB A0060
SSDT TOSHIB A0060
TCPA TOSHIB A0060
SLIC TOSHIB A0060
SSDT TOSHIB A0060

 

[NoelDP]

The currently-installed Key is the default Key for Ultimate - which can never be activated

Your BIOS is dated 28 June 2009, and appears to have updated the SLIC table also - so Vista from a Recovery disk would almost certainly fail to activate. That does appear to be the latest available - despite the fact that the current BIOS installer is dated 2011, the version number is the same

I think your best bet would be a repair install - making sure that you use the Upgrade Key this time, when asked for it.

 

[phant0m2012]

would really like to crack on and do it but i need to get my drives back to how they were before, first .

 

[gregrocker]

before i attempt all this i would like my other drive back though. before i began messing with my laptop i had drive: local disk (c) , drive (D) HDD2 , the DVD RW drive (E) and drive (F) where i used to store all my music, photos, etc.. DRIVE(F) has gone !
all i have now is local disk (C) the HDD2 DRIVE (D) and the DVD RW drive (E).

The drives may have changed letters during the reinstall. Are all of you files on D now? If not then where was drive F previously? Was it on DISK0 or DISK1? Remember that you cleaned DISK0 to reinstall. So unless you have an external HD, wouldn't your files have to be on Disk1? Is there more than one partition on Disk1?

To better help you please post back a screenshot of Disk Management - Post a Screen Capture Image . Make sure to show everything in the drive map scrolling area. There may be other drives when you scroll down that need a drive letter assigned to be seen.

 

[phant0m2012]

 

[phant0m2012]

i did have 2 drives. both 116 GB.. the one i had my windows on was drive (C)
the one i stored all my photos/music/videos on was drive (F)

 

[gregrocker]

Was F a partition on the Win7 drive which you cleaned? You were warned this would wipe everything off the disk so your data must be backed up. If you Cleaned it then it has since been formatted to install Win7 so the data is not recoverable.

If F was on the other hard drive then it should still be there if you didnt' clean it. If you cleaned it and have not yet formatted then it is recoverable using the method I gave you yesterday - when I asked you these same questions and you ignored them again.

You can see now what ignoring steps and not replying to half of our inquiries can result in. If this doesn't change immediately we will not be able to help you further. I cannot remember a case in tens of thousands which has been quite so bad.

 

[phant0m2012]

i have just you sent the requested disk management shot !!!