Solved Access denied on dvd drive

PSCO2007

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Just started - upon clicking dvd drive, message says "may not have permission."

I can right click and open and play the movie, so drive is operable.

I went into registry and followed directions to delete lower filter. - no change.

I checked permissions and that is OK as well.

I also uninstalled drive and rebooted.

Also did a System Restore.

Also ran scan -- http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

It seems to be caused by message "files ready to be written, but I can't seem to delete it.


Since I can play dvds, it's not a big problem, but I would like to know why this has suddenly happened and how to correct it.

Thanks,

Paul
 

Attachments

  • DVD ACCESS NOTICE.jpg
    DVD ACCESS NOTICE.jpg
    20.9 KB · Views: 0
  • DVD MESSAGE 7,23,14.jpg
    DVD MESSAGE 7,23,14.jpg
    6.4 KB · Views: 25
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Tried that long ago - no such message on page.

Changed permissions and that message is now gone.
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
No probs then:)
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
No problem the heck it isn't. When you can't listen to Sarah Brightman their is a problem.:(
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
No problem the heck it isn't. When you can't listen to Sarah Brightman there is a problem.:(

As Family Feud says : Great answer!! :):)



Although this seems like a temporary problem, I can open the dvd -this is the Harem Tour Concert-one of the greatest I have ever watched- watching her perform Nessun Dorma is thrilling.
Much better than that Rap Crap!!


I changed the permissions and now the "no permissions" message is gone, but a new one has taken its place -:(

Not sure what it means since I have set VLC as default.

I followed Microsoft directions to correct this, but no change.
 

Attachments

  • application pic.jpg
    application pic.jpg
    7.2 KB · Views: 17
  • reg pic 7,25.jpg
    reg pic 7,25.jpg
    60.2 KB · Views: 3
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
Where did you get the DVD from?
Did you or a friend make the DVD?
Do other DVD work properly?
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
It's my own dvd. (my own copy)

Doesn't matter what dvd I insert - store-bought or not - same message appears.

Doesn't happen on my laptop and never happened before on the PC either.:(
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
Can you change the default to Windows Media Player and see if it works?
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Already tried that - changed it to every player I have.

I haven't done a fresh install in over three years and will be doing one soon - that'll show 'em.!!:p
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
Do you or have you ever used products by IObit?
That includes Advanced System Care.

A long shot; but try playing a little Pavarotti and see if that fixes it.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
YES - installed it last week.

You think that is the problem?

The reason I ask is because I also installed it on my laptop and have no problems with dvd drive working properly.
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
Well my mistake at post #4 I read that as solved but apparently not but looks like itcan be handled without any input from me.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Windows 7 does not want such programs or need such programs.
It could very easy be your problem.
I would not have such programs on my computers.

The big problem is once you remove the program you really don't know if it fixes the problems it has created.

I'm thinking that IObit is spreading out with their Advance programs under another name. I can't prove it but it does have a smell about it.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I only use the uninstall and remove temp files feature, but as I said, it had no effect on my laptop dvd drive.

Thanks again, Jack, for all your help.
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
This is a scan I ran just now- nothing involves anything in Registry.
 

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My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
Found the answer.

I turned off WMC and WMP and rebooted and turned back on and rebooted again, and the drive now works properly.

Have no idea why, but happy about it.:)
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
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