when i turn on my pc the screen turns black.

help me please

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the screen would be black and all I can see is the mouse arrow on screen.at first i thought it was normal but today it took to long so i did some research in my ipod and some solutions that didn't work like ,reinstalling my drive i also tryed safe mode and it work just fine but i don't know what is the problem . Also i have 12 important update to do maybe thats the problem? do i need a new pc?
 

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
Did this problem just start? Did it occur after installing some Windows Updates?
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
When the PC starts in Safe Mode but not regular mode it indicates that a device, driver, or system change is interfering.
Did you make any changes 2 weeks ago?
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
When the PC starts in Safe Mode but not regular mode it indicates that a device, driver, or system change is interfering.
Did you make any changes 2 weeks ago?

yes i updated my drive also i install some updates yesterday do i delete the updates?
 
Last edited:

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
I'm not sure what "I updated my drive" means. It could mean that you installed a new hard drive.

If the problem started right after you installed updates then yes, I would uninstall them and do a System Restore.
If not, then no, leave them be.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
I'm not sure what "I updated my drive" means. It could mean that you installed a new hard drive.

If the problem started right after you installed updates then yes, I would uninstall them and do a System Restore.
If not, then no, leave them be.

i updated my display driver ,also some of the updates are important should i delete them?
 

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
I would go into Safe Mode and then roll back or uninstall the display driver.
If you use Control Panel > Programs you can uninstall all the software that comes with the driver.

When you restart the PC Windows should install it's own display driver. You will be asked to restart - do that.

Then see if Windows starts and runs normally.
If it does, then install the PREVIOUS display driver, not the one that caused the problem.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
I would go into Safe Mode and then roll back or uninstall the display driver.
If you use Control Panel > Programs you can uninstall all the software that comes with the driver.

When you restart the PC Windows should install it's own display driver. You will be asked to restart - do that.

Then see if Windows starts and runs normally.
If it does, then install the PREVIOUS display driver, not the one that caused the problem.

My pc runs find except when i turn it on the screen is black for like a few
seconds also what happens if i uninstall the display driver i don't want to mess up my pc becuase i am broke right now. I don't have a other driver except the one i am using right now.
 
Last edited:

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
Oh. If this is a case where the screen turns black for just a few seconds, but starts up normally otherwise, then that could be something you might ignore.
If this is a case where the system is freezing with a black screen and will not start into Windows, that is another matter entirely.

You can download current drivers for free from the display company that makes your graphics chip from their website. nVidia or AMD. You can search for and find older drivers too.
NVIDIA Driver Downloads - Advanced Search
AMD Catalyst 14.7 Beta Driver for Windows

Windows has a built in graphics driver that will work on most PCs. There is little danger of breaking anything - you just may cause yourself more work, if anything. Many people have done this procedure without incident.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Oh. If this is a case where the screen turns black for just a few seconds, but starts up normally otherwise, then that could be something you might ignore.
If this is a case where the system is freezing with a black screen and will not start into Windows, that is another matter entirely.

You can download current drivers for free from the display company that makes your graphics chip from their website. nVidia or AMD. You can search for and find older drivers too.
NVIDIA Driver Downloads - Advanced Search
AMD Catalyst 14.7 Beta Driver for Windows

Windows has a built in graphics driver that will work on most PCs. There is little danger of breaking anything - you just may cause yourself more work, if anything. Many people have done this procedure without incident.
Ok thanks for the help.
 

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
Man it's back again what do i do?
 

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
since system is booting in Safe Mode, try following steps, if issue doesn't get resolved only then move to next step,
try to do a clean boot, try to roll back driver update for video(if any), uninstall the video adapter(not drivers), try to make a new user account and try loggin in the new account in normal mode, uninstall video drivers completely and reinstall the latest drivers
 

My Computer My Computer

At a glance

Windows 10 Tech PreviewIntel i5 (3rd Gen)4GBIntel HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 2520
OS
Windows 10 Tech Preview
CPU
Intel i5 (3rd Gen)
Motherboard
Intel® Mobile HM75 Express chipset
Memory
4GB
Graphics Card(s)
Intel HD Graphics 4000
Hard Drives
500GB
Keyboard
onboard keypad, USB keyboard
Mouse
touchpad, USB mouse, wireless muse
Internet Speed
4 Mbps
Antivirus
No
Browser
IE, chrome, firefox
I have update the driver but still nothing
I will try the other ones. I did a system restore at it work
 

My Computer My Computer

At a glance

windows 7 home premiumAMD A6-3620 APU with Radeon(tm) HD Graphics8192 MB RAMAMD Radeon HD 6530D Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
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