starting up problems, starting up repair not helping

yaseenkn

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Local time
10:46 PM
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8
hi I have learnt my neighbour my lap top to do his school work. he gave it back to me with a starting up problem. he calms he did nothing.

I really need my stuff on my laptop. the starting up repair doesnt not work. neither does putting it back to a earlier stage.

I have windows 7 ultimate. I have no windows disk .

please can someone assist. would really appreciate it
 

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windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
You did do "startup repair"? Did you click "view diagnostics details" (or something similar)? It displays the tests it did and the results. I'm not interested in status 0x0 status. What tests had status other than 0x0?

Did you try "system restore" to a date/rime priot to having problems?

What is exactly happening on normal boot?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
it says start up repair has tried several times but still cannot determine the cause of the problem.

I did try restore. doesnt work. as it starts up, it comes back to the blue screen and then will come up as start up repair or start windows normal, even if I start windows up normal. it restart same process again.

I cant get to my log in screen, even tried safe mode
 

My Computer My Computer

At a glance

windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
Download the .iso of Partition Wizard ( last box on the webpage). Burn that .iso to CD and boot the system with the CD. When you see your partitions on the screen (similar to disk management), take a readable picture and post that here. We have to find out in what condition your partitions are before we can really advise more steps.
 

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must I download the 14.mb ?
 

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windows 7 ultimate
Computer type
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Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
How do u load or run this if the laptop won't start....¿..?
I hv a similar problem & Start Up Repair can't fix it, can't find a Restore Point and will probably I'll hv to intall to Factory Settings.
 

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Win 7 premium 64 bitPent T40
Computer type
Laptop
Computer Manufacturer/Model Number
Asus x661c. Series
OS
Win 7 premium 64 bit
CPU
Pent T40
Hard Drives
500 gigas
Antivirus
Avast free edition
Browser
Firefox, chrome, WIE
How do u load or run this if the laptop won't start....¿..?
I hv a similar problem & Start Up Repair can't fix it, can't find a Restore Point and will probably I'll hv to intall to Factory Settings.
Start your own thread! It's about an ISO file. You can download it on another machine and burn it to dvd. Then boot the sick machine from that bootable dvd.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
You can also burn it to CD.
 

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
which 1 do I download
 

My Computer My Computer

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windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
See post #4
 

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
just confused which 1 to download. theres 4. I must download the 4th 1 ?
 

My Computer My Computer

At a glance

windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
just confused which 1 to download. theres 4. I must download the 4th 1 ?
Bootable CD Version Platform Size LinkHome 8.1.1 Full version
windows.png
Windows XP, 2000 Professional, Vista SP2, Windows 7 SP1 and Windows 8(all editions, 32 bit and 64 bit)48.34 MB
download.png
Local Download
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
im abit confused on which 1 to download. theres 4 there in that link. should I download the 4th 1
 

My Computer My Computer

At a glance

windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
okay thanks. will download that 1 . thank you
 

My Computer My Computer

At a glance

windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
hi I cant seem to upload the picture. is there any othere way of sending the pict. maybe an email ?
 

My Computer My Computer

At a glance

windows 7 ultimate
Computer type
Laptop
Computer Manufacturer/Model Number
dell
OS
windows 7 ultimate
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