acer erecovery management:error hard drive configuration is not set to

[windows 7 lover]

i have a acer aspire 4920 and i want to restore it to factory default. i downloaded acer erecovery management and i click on restore system to factory default.A error message pops up saying hard drive configuration is not set to factory default restore aborted. how do i fix it.

 

[cyanna]

Do you have the recovery disks or a recovery partition?
Is D2D enabled in bios?

 

[windows 7 lover]

i have not got any recovery disks. the recovery partition is still there. D2D is enabled in bios but alt and f10 doesn't work

 

[cyanna]

can you post a screen shot of how the drives and partitions look like in disk management?

 

[windows 7 lover]

here it is

 

[ignatzatsonic]

You have 3 partitions on your hard drive:

OEM partition: this appears to be empty.

C: for Windows; about 35 GB used of the 50 available.

D: virtually empty;

I don't know what those pictures would have looked like on the day you bought the machine, but it looks to me like you are out of luck since OEM and D both appear to have nothing useful on them.

You might be able to order a set of recovery disks from Acer directly.

 

[cyanna]

I think the poster above is correct. You seem to have two oem partitions. One is visible: can you verify the contents? For the other one you will need to assign a letter to it first before you can view the contents

 

[windows 7 lover]

how much do the recovery disks cost?

 

[theog]

I don't know what those pictures would have looked like on the day you bought the machine, but it looks to me like you are out of luck since OEM and D both appear to have nothing useful on them.

All OEM Recovery partitions, will show empty disk management.

@ windows 7 lover

Manual how to use Acer eRecovery Management here:
ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
http://support.acer.com/acerpanam/desktop/0000/Acer/AspireE360/AspireE360faq40.shtml

How do I restore my computer using the eRecovery Management program?
You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
or
Acer | Recovery Media
Check in Accessories
or check the main web site.
Acer Worldwide - Select your local country or region

You may/may not have the option to make a USB Recovery Disk.

 

[pccheah2014]

I had the same problem too

 

[ScottFeda]

How to fix this

I ran into the same issue after deleting the D: drive "Data" to try and increase the space of the boot partition C: What you need to do is create a new D: drive by shrinking the the boot partition, create a new simple volume D: named Data. After you do this it will allow you to run the erecovery program and reload your OS.

BTW I don't think there is a special size for the D" drive I made mine 50Gb and it works fine.

Regards,

Scott