Solved Random BSOD's at random times often error 0x0000001E

[essenbe]

Yes, It's possible. Please follow these instructions.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

 

[essenbe]

griachae, I haven't heard from you, how is everything going? Did your tests reveal anything significant?

I am not sure what you are looking for in a board or your budget. In looking at the AM3+ boards, it seems that none of them I could find have stellar ratings. But, I would suggest buying from someone who has an excellent return policy. Here I use Amazon. They accept returns, no questions asked in the first 30 days. Just be sure it says sold by and ships from Amazon. Their Vendors are sometimes difficult to deal with. I buy all my boards from Amazon.

For that reason and practical troubleshooting, I always bench test the boards when I get them. It makes things much easier to get to and changes much easier to do. Plus, if you do that you can install the board in the case already built, with the exception of the graphics card.

Again, without knowing what is available in Europe and what the prices are, if I were going to buy one, these are they 2 I would try. First on my list would be the Asus Crosshair V Formula ASUS Crosshair V Formula-Z ATX AMD Gaming Motherboard with 3-Way SLI/CrossFireX Support and UEFI BIOS - Newegg.com . I think it has everything you would ever need. My current board is an ROG board. I always thought ROG was a sales gimmick. I found out that it is not. It's the best board out for my chipset and will beat almost every other board, hands down.

My second choice would be the Sabertooth 990FX R2. The R2 is important. Many of the AM3+ boards were not built for the FX CPU's but a BIOS update allowed them to run them. These 2, I am pretty sure, were built for the FX CPUs, which makes them much more capable with your CPU. ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS - Newegg.com Plus, it has a 5 year warranty.

As you can probably tell, I am an Asus person. I've tried a few of the others and always come back to Asus. But, that's just me. If you would prefer another brand, I'll look for that for you. That's just my 2 cents worth. Also, they will both run your cards at X16 X16.

 

[griachae]

Hello essenbe. I have tried that:

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

mutiple times. This time I installed the APU version. Can u tell me what is the difference between the two you can choose here?. Still getting BSOD's (zip attatched). One of the latest BSOD windbg blames sidebar.exe.


I have tested my graphiccard in a friends computer and he promised me it's fine(I trust him, he's an IT person). Also I can borrow a motherboard with different cpu and a gtx 570 from a friend and test, if there is an error in any of my hardware components. Test results in a few days.


Last: Thank you for your research. I am a heavy amazon customer and i buy a lot of my stuff there.

The two mainboards you suggest are pretty nice, but maybe a little too overpowered. I mean I already have an excellent soundcard, so the perfect mainboard for me has no soundcard integrated, but instead a PCIe 1x slot, if you know what I mean(I know that's very unlikely).

At the moment my plan is to try different hardware to see if I really have to buy something new. If I have to I will tell you here. As I said that's gonna take a few days. Meanwhile I will test different software and installations.

 

[griachae]

But because I also love to watch out for possible new stuff I found a PSU I would like BeQuiet! PowerZone 1000W 80+Bronce BN213. For mainboard I guess I would choose ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS. And of course the second
GigaByte RADEON HD 7870 OC 2GB for crossfire. Keeping the rest of my system specs. Do you think that will work well together?

 

[essenbe]

Well, again, I don't know much about Be Quiet, other than I head they were very good. I'm a Corsair or seasonic person. I know about them. LOL. If you try modular, you will never buy anything else.

Everything you mentioned would work. The only caveat is if the ram 'agrees' with the board, but it should. Most everything else, will work in any system. The CPU, Board and ram are the only things to worry about being compatible. One thing I never mentioned, but probably should have, it your Razor mouse. Some people find Razor drivers to give them fits. I noticed it, but with what was going on, it didn't seem that was a problem. One of those things that is strange why some people pull their hair out with them and some use them for years with no problems.

APU is accelerated graphics processor. Graphics on the CPU with no dedicated graphics card. They're OK for browsing or watching a HD movie, but I wouldn't attempt any hard core gaming with them. AMD's on board are better than Intel's though. I know once I was bench testing a new rig I was building and thought I'd see how good/bad they were. I started BF3, and crashed before the game loaded. If you want to wait a couple of weeks, you may get a better deal. The end of this month, the new NVidia 980 is supposed to be released. You may get a price drop.

Don't be talking bad about overkill, That's my middle name. But, seriously they both have on board sound. The Sabertooth, if they are like the Intel Sabertooth is quite good. I have a Z77 Sabertooth and it is very good. The Maximus is much better though. They are built for overclocking. I don't want you to misunderstand though, Asus does not have great tech support. But then, nobody else does either. I would still try to RMA the Asrock board. It never hurts to have 2.
I have experience with a few of them. That's why I was saying to go with someplace with an excellent return policy, like Amazon. You don't want to have to deal with tech support with any of them.

I take it you like your sound card? I was looking for one and thought about that one, but sound cards are not my thing and I know little about them, except I have heard creative has driver problems. You do know, you can use your sound card in an X4 slot don't you? You can even use a X16 slot.

Give me a little while and I'll look at your dump files.

 

[essenbe]

Same stuff for the most part

SYMBOL_STACK_INDEX:  12
SYMBOL_NAME:  Rt64win7+1b880
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: hardware
IMAGE_NAME:  [COLOR=red]hardware[/COLOR]
DEBUG_FLR_IMAGE_TIMESTAMP:  0
STACK_COMMAND:  .cxr 0xfffff880024b8ae0 ; kb

 Rt64win7
start             end                 module name
fffff880`04cb3000 fffff880`04d9b000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Jul 15 21:50:41 2014 (53C5E881)
    CheckSum:         000EE582
    ImageSize:        000E8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

amdppm
start             end                 module name
fffff880`04cfa000 fffff880`04d0f000   amdppm     (pdb symbols)          c:\symcache\amdppm.pdb\AB154B73C6884E70807CA6407175368D1\amdppm.pdb
    Loaded symbol image file: amdppm.sys
    Mapped memory image file: c:\symcache\amdppm.sys\4A5BC0FD15000\amdppm.sys
    Image path: \SystemRoot\system32\DRIVERS\amdppm.sys
    Image name: amdppm.sys
    Timestamp:        Mon Jul 13 18:19:25 2009 (4A5BC0FD)
    CheckSum:         0001EA42
    ImageSize:        00015000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     amdppm.sys
    OriginalFilename: amdppm.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Processor Device Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

atikmpag
start             end                 module name
fffff880`04800000 fffff880`0488f000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Aug 12 08:33:40 2014 (53EA17B4)
    CheckSum:         00093CF8
    ImageSize:        0008F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[griachae]

Got a new SF_Diagnostic_Tool zip. Ran memtest over the weekend again. Must have crashed or something because it rebootet in Windows. Detailed update later.

 

[griachae]

Tested with a Nvidia Geforce 8800 GTS-> Still same 0x0000001E BSOD's after few minutes. Pretty sure now it's the mobo or the RAM. Any way since it's not the graphic card and a friend of mine bet 10 € on the mobo I will do some shopping now. Test the new hardware piece by piece to be able to tell this thread, what caused the BSOD's.

EDIT: Also crashing in safe mode now. File uploaded

 

[essenbe]

same thing and some new ones. It seems the first one is consistent. However, these are all drivers. If you BSOD during memtest, you have a hardware problem. memtest runs out of ram, the drivers, operating system and nothing else are involved. The OS is not even loaded.

 lmvm Rt64win7
start             end                 module name
fffff880`0589d000 fffff880`05985000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Jul 15 21:50:41 2014 (53C5E881)
    CheckSum:         000EE582
    ImageSize:        000E8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 Rt64win7
start             end                 module name
fffff880`0589d000 fffff880`05985000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Jul 15 21:50:41 2014 (53C5E881)
    CheckSum:         000EE582
    ImageSize:        000E8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 amd_sata
start             end                 module name
fffff880`00dda000 fffff880`00df2000   amd_sata T (no symbols)           
    Loaded symbol image file: amd_sata.sys
    Image path: \SystemRoot\system32\DRIVERS\amd_sata.sys
    Image name: amd_sata.sys
    Timestamp:        Wed Nov 06 00:10:20 2013 (5279DD4C)
    CheckSum:         0001D188
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[essenbe]

All of the dumps are the same. But I always get references to USB port and tcip. Is there any way you can no use wiFi and install the Lan driver and connect hardwired to your Router? Do you have other machines connected to that router and are they wireless or hardwired?

 

[griachae]

All of the dumps are the same. But I always get references to USB port and tcip. Is there any way you can no use wiFi and install the Lan driver and connect hardwired to your Router? Do you have other machines connected to that router and are they wireless or hardwired?

Hmm that's suspicious. The setup is like this:

There is a lan wire connected directly to the router. That router is from my renter and I dont have access to it.
The lan wire from that router goes into a switch. From that switch one lan wire goes straight into my pc, another one into a WIFI access point, that gives me wifi for my smartphone. So I am connected hardwired to the Router all the time. I will try to find out what my renter has machines he has connected to the router and how.

Are you actually saying that it may be an external problem, that has nothing to do with the soft- or hardware in my computer?

New hardware is on the way anyway

 

[essenbe]

What I am saying is that it appears to me to have something to do with network connectivity. Now, how and what, I can't tell you.

I can imagine you are very happy about new hardware. I know I always am. Hopefully once it gets installed and a clean install is done, hopefully your problems will stop. Just let me know and let me know what you ended up buying. I do wish you luck and hope you have fun.

 

[griachae]

In my opinion the piece all the errors are connected to is the mobo. We will see in a few days if it really is the cause for all this, when my new mobo arrives.

EDIT: I've bought the ASUS Sabertooth mobo you suggested and like i said the 1000W 80+ bronce be quiet PSU and another Gigabyte Radeon 7870 HD. Also a fancy liquid CPU cooler from Corsair called H55.

 

[essenbe]

That's a distinct possibility, but we will soon find out. Please let me know. Pictures are always appreciated.

 

[griachae]

Well because im eager to find the broken soft- or hardware I reinstalled Windows again. After it finished I had to manually install the latest Realtek Gigabit LAN driver(Version 7.088) manually because Windows was not able to do that again.

Then I searched for Windows Updates and 1.3 GB were found to download. At about 50 % of the installtion progress of the updates I got the first BSOD. Let SF Diagnostic Tool collect its files but the thing is the only dump file I've got is the MEMORY.DMP and it's 1 GB. But whatever I'm uploading it to Dropbox, thank god I've been able to compress it to a quarter.

Btw I still use the Nvidia 8800GTS to make sure it's not the Gigabyte Radeon 7870HD that causes the BSOD.

 

[essenbe]

Go Here and check your dump file settings http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html Set them for small memory dumps. Whatever it is set to now, look there and zip the file, upload it to a file sharing service, as a public file and give me the link. If it is set to Kernel dump, the file is in c:/Windows /Memorydump.

I'll be away most of the day, unless someone else comes along, I'll look at it this afternoon. Sorry, but unavoidable. My Wife says so.

 

[griachae]

That's what i get from Bugcheck:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\users\localsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c15000 PsLoadedModuleList = 0xfffff800`02e5ae90
Debug session time: Mon Sep  8 14:51:38.189 2014 (UTC + 2:00)
System Uptime: 0 days 0:53:09.391
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols

Loading unloaded module list
..........
The context is partially valid. Only x86 user-mode context is available.
The wow64exts extension must be loaded to access 32-bit state.
.load wow64exts will do this if you haven't loaded it already.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff1000631235d, 1, fffff80002c8bc3a, 7}

Probably caused by : Unknown_Image ( nt!KeAccumulateTicks+14a )

Followup: MachineOwner
---------

16.7: kd:x86> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff1000631235d, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002c8bc3a, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------


WRITE_ADDRESS:  fffff1000631235d 

FAULTING_IP: 
nt!KeAccumulateTicks+14a
fffff800`02c8bc3a 41              inc     ecx

MM_INTERNAL_CODE:  7

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to 0000000000000000

STACK_TEXT:  
00000000 00000000 00000000 00000000 00000000 0x0


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nt!KeAccumulateTicks+14a
fffff800`02c8bc3a 41              inc     ecx

SYMBOL_NAME:  nt!KeAccumulateTicks+14a

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  INVALID_KERNEL_CONTEXT

MODULE_NAME: Unknown_Module

Followup: MachineOwner
---------

I think I have something wrong in my Windbg setup but I have no Idea what.

Go Here and check your dump file settings http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html Set them for small memory dumps. Whatever it is set to now, look there and zip the file, upload it to a file sharing service, as a public file and give me the link. If it is set to Kernel dump, the file is in c:/Windows /Memorydump.

I'll be away most of the day, unless someone else comes along, I'll look at it this afternoon. Sorry, but unavoidable. My Wife says so.

Changed it to Minidump again and like I already mentioned I'm uploading the compressed MEMORY.DMP to dropbox right now. Well then have a good day sir!

 

[essenbe]

Thank you Sir, but unfortunately, this will not be a very good day. Doctors are not on my top 10 lists of having fun.

 

[griachae]

Haha so i guess good luck then. Here's the link https://www.dropbox.com/s/mp88ri29xdg9pi3/MEMORYDMP.zip?dl=0

 

[essenbe]

griachae, when you replaced the motherboard, did you do a clean install? If not, let me know. I think we should do it a little different than normal.