Need help with my Realtek RTL8187B Wireless Network Adapter

[DoeZ]

First let me apologize now because I am in no way shape or form a computer geek nor do I pretend to be. So I ask that you have some patience with me in the hopes I can get my laptop up and running again.

I have a Toshiba Satellite L455-S5975 I'm currently running Windows 7 Home Premium 32-bit and as I mentioned above my Network Adapter is Realtek RTL8187B Wireless 802.11b g 54Mbps USB 2.0 Network Adapter. Hope that was enough info if not just ask I'll get more.

I've been having some serious problems with my connection and my speed for quite some time. Nothing has changed in the sense as our router modem or anything like that. It gets down to 2-3 bars at times and takes forever to load a page and ends up timing out. I go into the Network/Sharing Center and I run a diagnosis on my Adapter and even tho I really don't know what I'm looking at it always says There's a Problem with your Network. I can't remember how I went into it and it would always say that it was working properly but that's not the case here...I truly believe that there are missing parts to my Adapter if that's even possible. But as of right now the only way I'm even connected to the internet is thru my extender...and when I go back into the Network/Sharing Center and go to look at the full map...I get a message telling me that Windows cannot start mapping on the adapter and to make sure that your connected. I know this probably doesn't make sense but I don't know how to explain it any other way. How do I fix this adapter or uninstall it and install a newer updated one. I'd appreciate any help with this as I need to get this up and running again.

Thanks
DoeZ

 

[maxie]

Can you Please Post a screenshot of the Device Manager with the Network Adapters expanded ? ...


http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Stever1]

I can't help much as i'm not a computer geek myself,but i do have a toshiba satellite,the L70B-119 it just took windows 8.1 off it & put window 7 on it & needed all new drivers,so what i can tell you is,you can uninstal your network adaptor with device manager.go to your control panel & then to device manager & you will see the parts all listed,when you uninstall it & reboot your PC windows will find it is not installed & re-install it. windows update could not install any of the drivers for mine,but it is because it is 64 bit i guess so i went to here: Path error - Toshiba Under service and support select download drivers. you can put in the serial number or model number etc & it will find all the drivers for your PC,download them for free 1 at a time to a folder & install then from there,they are all self extracting files they will unpack to a temp folder then install.if you dont have TEMPRO and the Toshiba Health Monitor they are in the same place & will update your PC by giving you notices of what you need,i did it & it worked seamlessly for me,i hope it will helpyou www.toshiba.co.uk/innovation/download_drivers

 

[DoeZ]

Can you Please Post a screenshot of the Device Manager with the Network Adapters expanded ? .../

Not quite sure what you meant by expand but hope this is right...
Don't mind where the blue highlight is it's just where my mouse was...and I have no idea what that mini port one is either...

 

[DoeZ]

I can't help much as i'm not a computer geek myself,but i do have a toshiba satellite,the L70B-119 it just took windows 8.1 off it & put window 7 on it & needed all new drivers,so what i can tell you is,you can uninstal your network adaptor with device manager.go to your control panel & then to device manager & you will see the parts all listed,when you uninstall it & reboot your PC windows will find it is not installed & re-install it. windows update could not install any of the drivers for mine,but it is because it is 64 bit i guess so i went to here: Path error - Toshiba Under service and support select download drivers. you can put in the serial number or model number etc & it will find all the drivers for your PC,download them for free 1 at a time to a folder & install then from there,they are all self extracting files they will unpack to a temp folder then install.if you dont have TEMPRO and the Toshiba Health Monitor they are in the same place & will update your PC by giving you notices of what you need,i did it & it worked seamlessly for me,i hope it will helpyou www.toshiba.co.uk/innovation/download_drivers

Wow...sounds so simple lol...I'm just nervous because I don't want to mess things up more than they already are...and no matter how many times you look at it it always working properly but if that were the case then I'd be able to see my connection and actually be able to get on some sites...of which I can't do right now

 

[maxie]

Go to Step 6 in the Link below .. And Post the Results ...


http://www.sevenforums.com/network-sharing/300288-basic-requirements-before-posting-your-networking-thread.html


You can Uninstall the Adapter Windows will Re-Install it

 

[Stever1]

Ah,i completely failed to take into account the important fact that you browser times out before a site opens,Well i did say im not a geek too.sorry about that.do you have access to another person with a pc who can download something for you. because once i got the toshiba TEMPRO thing installed it gave me a notice every now and then of what i needed & it also took me to the right place to get it.i will see if i can find the exact URL for your network adapter Realtek RTL8187B Wireless 802.11b g 54Mbps USB 2.0 Network Adapter. & maybe someone could download it for you.

 

[maxie]

The Drivers are easy to find ...


Satellite L455-S5975 Support | Toshiba

 

[DoeZ]

Go to Step 6 in the Link below .. And Post the Results ...
http://www.sevenforums.com/network-...ts-before-posting-your-networking-thread.html
You can Uninstall the Adapter Windows will Re-Install it

So I can go ahead and uninstall all 3 adapters and not worry about it for right now?



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DoeZ-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : rochester.rr.com

Wireless LAN adapter getyourown:

Connection-specific DNS Suffix . : rochester.rr.com
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbp
s USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 70-1A-04-06-91-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fde7:3686:59dd:0:11d7:8442:7591:11ef(Pref
erred)
Temporary IPv6 Address. . . . . . : fde7:3686:59dd:0:a068:50:9923:3f64(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::11d7:8442:7591:11ef%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.122(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 22, 2014 9:20:18 AM
Lease Expires . . . . . . . . . . : Thursday, October 23, 2014 9:20:19 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225450500
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-E9-13-B4-00-26-22-35-51-48

DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : rochester.rr.com
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fa
st Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-22-35-51-48
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>ipconfig /all >c:\ipconfig.txt

C:\Windows\system32>

 

[maxie]

Just Uninstall the Realtek RTL8187B Wireless 802.11b/g 54Mbp Adapter ..

 

[DoeZ]

Ah,i completely failed to take into account the important fact that you browser times out before a site opens,Well i did say im not a geek too.sorry about that.do you have access to another person with a pc who can download something for you. because once i got the toshiba TEMPRO thing installed it gave me a notice every now and then of what i needed & it also took me to the right place to get it.i will see if i can find the exact URL for your network adapter Realtek RTL8187B Wireless 802.11b g 54Mbps USB 2.0 Network Adapter. & maybe someone could download it for you.

I'm actually sitting right next to my PC...I swing to my right and there's my laptop...lol I'm just worried that that Adapter may have been corrupted? If that makes sense...Have you ever gone into one of your links and clicked properties...and then clicked security...if you look in that box that tells you who has the permissions or whatever...do you see something that says "Account Unknown....." with a bunch of numbers after it? I've got 2 of the same thing like that in everything just about...makes me nervous and wonder why I suddenly can't connect when I had no problem before....

 

[DoeZ]

Just Uninstall the Realtek RTL8187B Wireless 802.11b/g 54Mbp Adapter ..

Leave those other 2 there?

 

[maxie]

Yes but i doubt that Uninstalling it will help any ..

 

[DoeZ]

Yes but i doubt that Uninstalling it will help any ..

Uh-Oh...I don't like how that's worded...

 

[maxie]

Reboot your Laptop

 

[DoeZ]

Reboot your Laptop

Did you want me to uninstall that then reboot?

 

[maxie]

No i thought you had Uninstalled it ... What was the following about >>>> Uh-Oh...I don't like how that's worded.

 

[Stever1]

Ah,i completely failed to take into account the important fact that you browser times out before a site opens,Well i did say im not a geek too.sorry about that.do you have access to another person with a pc who can download something for you. because once i got the toshiba TEMPRO thing installed it gave me a notice every now and then of what i needed & it also took me to the right place to get it.i will see if i can find the exact URL for your network adapter Realtek RTL8187B Wireless 802.11b g 54Mbps USB 2.0 Network Adapter. & maybe someone could download it for you.

I'm actually sitting right next to my PC...I swing to my right and there's my laptop...lol I'm just worried that that Adapter may have been corrupted? If that makes sense...Have you ever gone into one of your links and clicked properties...and then clicked security...if you look in that box that tells you who has the permissions or whatever...do you see something that says "Account Unknown....." with a bunch of numbers after it? I've got 2 of the same thing like that in everything just about...makes me nervous and wonder why I suddenly can't connect when I had no problem before....[/QUOTE

there is a good possibility the driver is corrupted you could also have some malware using up all your PC resources.but you have MAXIE to help & i don't want to give you conflicting advice.He or She will help you.i would just say try not to uninstall something you need to get you on the internet if you are not sure you have the driver for it actually on your PC because if you can't get online windows can't download it to re-install it. are they your real ip addresses ?. if so ask MAXIE if it is a good idea to post them here

 

[maxie]

I just meant i can not see it Helping any .. I think you should try and Update the Driver

 

[DoeZ]

No i thought you had Uninstalled it ... What was the following about >>>> Uh-Oh...I don't like how that's worded.

No I didn't after you posted this below...I was waiting for your instructions...why uninstall it if it wasn't going to work right? No?

Yes but i doubt that Uninstalling it will help any...