BSOD on startup (Ha20x22k.sys)

[bimbim18]

Power outage the other night (not sure if it's related)
On startup (during windows splash screen) constant BSOD referencing driver Ha20x22k.sys
(crappy pic from phone here Click This )

After scouring the web seems its a creative driver. I uninstalled and reinstalled anything related to Creative or Creative labs as well as my video drivers. even went into the system32 folder and manually deleted the driver. BSOD still returns. Removing the sound card allows my PC to run fine (as right now) but no matter what I do re-installing sound card (Fatal1ty X-fi Titanium pro) leads to immediate return of BSOD

used a reg cleaner, while it cleaned my dirty registry no help for the problem.

Any help would be greatly appreciated.

 

[Boozad]

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[bimbim18]

hmm crashed while i was updating some drivers and running the DM Log collector. here you go. I will be away from my PC for a bit (going out of town for a night). Thank you

 

[Boozad]

Your logs are empty, can you run the tool again and upload new logs.

 

[bimbim18]

OK, I opened this one it's not empty like the last one. Sorry about that.

By the way several more BSODs updating more drivers. Mostly concerned with the ones pertaining to the Ha20x22k.sys though.

 

[Boozad]

1: Bitdefender is causing issues.

fffff880`035ee1b8  fffff880`0137b55fUnable to load image \SystemRoot\system32\DRIVERS\gzflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gzflt.sys
*** ERROR: Module load completed but symbols could not be loaded for gzflt.sys
 gzflt+0xb55f

:ar: Uninstall BitDefender and install MS Security Essentials and MalwareBytes.

   Note

Make sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.

2: Your Intel USB3.0 hub driver is causing issues. It's old and needs updating.

*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys

3: kd> lmvm iusb3hub
start             end                 module name
fffff880`05eb6000 fffff880`05f15000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Timestamp:        [COLOR=Red][B]Fri Dec 21 14:40:46 2012[/B][/COLOR] (50D474EE)
    CheckSum:         00062CFB
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: Check for an updated version here.

3: This is the one you wanted to know about. This is your Creative Audio driver.

fffff880`035f4b38  fffff880`046c7000Unable to load image \SystemRoot\system32\drivers\ctaud2k.sys, Win32 error 0n2
[COLOR=Red][B]*** WARNING: Unable to verify timestamp for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys[/B][/COLOR]
 ctaud2k

2: kd> lmvm ctaud2k
start             end                 module name
fffff880`046c7000 fffff880`04770700   ctaud2k  T (no symbols)           
    Loaded symbol image file: ctaud2k.sys
    Image path: \SystemRoot\system32\drivers\ctaud2k.sys
    Image name: ctaud2k.sys
    Timestamp:        [COLOR=Red][B]Tue Dec 18 12:02:52 2012[/B][/COLOR] (50D05B6C)
    CheckSum:         000BB00A
    ImageSize:        000A9700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

And this is Creative Technology Audigy

2: kd> lmvm ha20x22k
start             end                 module name
fffff880`06c16000 fffff880`06da4000   ha20x22k T (no symbols)           
    Loaded symbol image file: ha20x22k.sys
    Image path: \SystemRoot\system32\drivers\ha20x22k.sys
    Image name: ha20x22k.sys
    Timestamp:        [B][COLOR=Red]Tue Dec 18 12:00:49 2012[/COLOR][/B] (50D05AF1)
    CheckSum:         0018DD03
    ImageSize:        0018E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: They need updating. Check for updates here.

 

[bimbim18]

#3 Hmm I installed the newest drivers available. That's what installed(fresh uninstall, reinstall, update).

Iirc my usb3.0 causes bsod on install.

When I get home tomorrow I'll try your recommendations. Thanks

 

[bimbim18]

Is there a source to download only that driver? Creative only has a package, which is where I got that same driver from in the first place.

 

[Boozad]

I've no idea sorry mate. Is it a soundcard I take it?

 

[bimbim18]

yes it is. Ran Malwarebytes. trying to update some of my USB drivers (they have always given me problems since I bought this mobo.) If i can get a few to stick ill move back to sound card drivers. Getting late and time is limited so i may not have time till tomorrow. I'll keep you updated as I find time to fiddle with this more. Thanks for the constant feedback.

 

[Boozad]

No problem. For testing purposes try removing the sound card and use onboard sound.

 

[Hexagon12]

And also, what is your reg cleaner? Is it CCleaner? If not, then:
:ar: Uninstall any registry cleaners while it's possible. Registry cleaners can delete registry, but (and) files. It is a scam. Don't trust any of them.

 

[bimbim18]

uninstalled bit defender, and all creative drivers again. Ran malware and Windows defender and a registry cleaner. Was able to update a usb bus driver but iusb3 still bsod on boot. Left me with 3 hours of sleep before work hehe. When I get home I'll check bios for updates (seems iusb3 sometimes linked to that) and try again, maybe disable my usb3 ports while in bios. then either way successful or not. I will try the sound card drivers again

 

[bimbim18]

Yes I'm using c cleaner. I'm guessing I should stick with that one?

 

[bimbim18]

No problem. For testing purposes try removing the sound card and use onboard sound.

Yes that is what I did last night to catch up on my online courses and my Cisco labs (and about an hour game time) with my online courses and Cisco labs (and all my Cisco course materials online) any time my computer acts up it scares me.

 

[bimbim18]

Well, there was a bios update. Updated it, iusb3 still bsod on install. Went to Intel website for driver in case they had a different driver ver than mobo . On manual install I got a message 'you are about to replace a newer version, do you wish to continue (same ver number)' so I backed out.

Ha20x22k.sys still gives me bsod on boot.

Uninstalled video and all amd drivers and software ran c cleaner battled video drivers for hours. Finally manually installed older version as I only updated to new ver a few weeks ago. No progress. I'm at a loss

 

[Boozad]

Have you uninstalled the soundcard and all traces of its softwre and run the system to test stability?

 

[bimbim18]

Runs perfectly fine with the soundcard removed. Have tried several times removing all software/drivers/hardware, Ccleaner, registry cleaner. Reinstall. Still have same BSOD. For the time being I am just running it without the sound card.

I have also tried Treexy Driver fusion, no luck with that either

 

[Boozad]

Do you have a different PCI slot you could try the card in?

 

[bimbim18]

I tried 2 others with same results. Damn you Creative labs!!