windows 7 restriction error

[tech7]

the operation was cancelled due to restrictions in effect

i keep getting this message in windows 7

eg, when i click get updates in office 2007
it comes up with that message

what should i do
pleze help me????

 

[gforce23]

What are your security settings like? Are you the administrator?

 

[tech7]

yeah i think so
how do i check

 

[gforce23]

yeah i think so
how do i check

Start Orb (Windows logo) -> Control Panel -> User Accounts

Does it say Administrator under your user name? (highlighted in the red rectangle above)

 

[tech7]

yes under my account name
its says administrator
so what do you think the problem is?

 

[zigzag3143]

yes under my account name
its says administrator
so what do you think the problem is?

was office activated? was win 7? are you on a large network? what version of win 7? (ultimate, pro,etc)

 

[tech7]

k i have windows 7 ,32 bit and its fully activated
its windows 7 ultimate
i have office 2007 fully activated
i am on a small home group network
with 4 computers

so yeah

 

[zigzag3143]

k i have windows 7 ,32 bit and its fully activated
its windows 7 ultimate
i have office 2007 fully activated
i am on a small home group network
with 4 computers

so yeah

thanks for the info

lets go look at the log files. go to start>search>type event viewer>go to windows log>application tab.

Look for errors (they have red in left column) there will be alot. look for errors that say something like what your error was. when you find them let us know what event ID they have and what source

thanks

Ken

 

[tech7]

nope i couldnt find anythin to do with that in the event viewer
so can you still help me?

 

[zigzag3143]

nope i couldnt find anythin to do with that in the event viewer
so can you still help me?

If we can find out what the restriction is we probably can fix it. but if there isnt anything in the log. wait you get that error when you try to update office, correct. Is there a log in office for errors?