Hey there! I actually have an open ticket with two companies, whom of which are having an issue figuring this out.
Basically, if I use a USB or DVD/CD and load up recovery media software (regardless of whether I actually perform a recovery) OR even just loading Windows installation media, once I exit out of the booted media and go into Windows.... at the password screen.... ALL of my USB devices lose power. Both the keyboard and mouse lights turn off and nothing works until I press the tower's reset button. To put it in simpler terms, in my opinion, it seems that some kind of mechanism activates, rendering any and all USB devices useless once windows begins, subsequent to the computer having been previously booted from recovery media (or any other bootable disc or usb drive).
I opened this separate thread because although both problems are somewhat similar, and concern the UEFI bios (I think), they are still different in many ways.
I am not sure if this justifies a return of the product to the manufacturer I purchased it from? Or if they're just going to be pointing fingers. I have used recovery media on other PCs and I have NEVER encountered this issue. But of course, I understand this UEFI Bios is a new technology, but this is ridiculous...
Basically, if I use a USB or DVD/CD and load up recovery media software (regardless of whether I actually perform a recovery) OR even just loading Windows installation media, once I exit out of the booted media and go into Windows.... at the password screen.... ALL of my USB devices lose power. Both the keyboard and mouse lights turn off and nothing works until I press the tower's reset button. To put it in simpler terms, in my opinion, it seems that some kind of mechanism activates, rendering any and all USB devices useless once windows begins, subsequent to the computer having been previously booted from recovery media (or any other bootable disc or usb drive).
I opened this separate thread because although both problems are somewhat similar, and concern the UEFI bios (I think), they are still different in many ways.
I am not sure if this justifies a return of the product to the manufacturer I purchased it from? Or if they're just going to be pointing fingers. I have used recovery media on other PCs and I have NEVER encountered this issue. But of course, I understand this UEFI Bios is a new technology, but this is ridiculous...
My Computer
At a glance
Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Build
- OS
- Windows 10 Home
- CPU
- Intel Core i5-4690 3.5GHz
- Motherboard
- ASUS Z97-Deluxe 3.1
- Memory
- 16gb DDR3 1600 MHz
- Graphics Card(s)
- MSI GTX 970 4gb DDR3
- Sound Card
- Creative Sound Blaster Z
- Monitor(s) Displays
- Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
- Screen Resolution
- 1080p
- Hard Drives
- ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
- PSU
- Modular Corsair Enthusiast Series RM850
- Case
- Obsidian Series 750D
- Cooling
- ZALMAN CNPS10X OPTIMA 120mm FSB
- Keyboard
- Logitech K320
- Mouse
- Corsair Gaming M65 RGB
- Internet Speed
- 100+ Mbps
- Antivirus
- Webroot Secure Anywhere
- Browser
- Mozilla Firefox
- Other Info
- This computer was built by Xidax.
