Headset being detected as speakers.

[Irish007]

I turned my PC on a couple of days ago and my headset was being detected as speakers, No sound coming from them at all, Yes my drivers are up to date, Yes I have it plugged in correctly, I've tried windows FixIt and still nothing, I tried troubleshooting audio and it didn't detect anything, I've tried SFC /scannow and still nothing, Its strange since I turned my PC off working perfectly and the next day I have these problems, I didn't download anything prior to this happening except a game update, Also I've made sure it isn't my headset that is broken, Even when I try talk with its built in mic, It doesn't pick up anything I say, I have literally tried so much stuff and nothing works... Please help

 

[rvcjew]

Welcome to the forum. Model of the headset, and how its attached to the PC? If it's USB have you tried another USB port for it?

 

[Irish007]

Welcome to the forum. Model of the headset, and how its attached to the PC? If it's USB have you tried another USB port for it?

Turtle Beach x12 and I tried the front and rear USB ports and none of them work.

 

[Irish007]

Also not sure if it helps but when I try to play the test sound in playback devices, Its say "failed to play test tone".

 

[rvcjew]

Uninstall the drivers for the device then go into the device manger and find the device under sound or usb devices and and right click it and uninstall it there too and check the box that says remove software if it is there then reboot. Then install whatever is freshest driver from there site, lets start with this. Also you should use the rear ports if you can as that will let more power to the device normally (sometimes fronts have issues).

If you could also fill out your specs on the site that would help too.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[Irish007]

I always use my back USB ports and yes they do work, The thing I don't get is it randomly stopped working out of no where also not to mention my windows media player as well... but I tried the suggested and it never worked, Any other suggestion?

 

[rvcjew]

I always use my back USB ports and yes they do work, The thing I don't get is it randomly stopped working out of no where also not to mention my windows media player as well... but I tried the suggested and it never worked, Any other suggestion?

Can you test the headset on another pc to make sure it still works correctly, the issue with it stopping is normally driver related. But what do you mean windows media player not working, it says it can not find a playback device? If you want you can try a system restore to a day before the incident.

 

[Irish007]

I always use my back USB ports and yes they do work, The thing I don't get is it randomly stopped working out of no where also not to mention my windows media player as well... but I tried the suggested and it never worked, Any other suggestion?

Can you test the headset on another pc to make sure it still works correctly, the issue with it stopping is normally driver related. But what do you mean windows media player not working, it says it can not find a playback device? If you want you can try a system restore to a day before the incident.

Yes the headset works, I've tested it on other PC's, The windows Media player problem is a totally different problem, I can't play videos that are on my computer, That problem happened the same day my audio got jacked up, Honestly I might just get another windows key and having a fresh start so all these problems are gone..

 

[rvcjew]

You wouldn't need a new key just do a repair install or a clean install with the current one, but I would certainly try the system restore first.

 

[Irish007]

I want to upgrade from windows 7 anyway, But I'll try to do a clean install first.

 

[rvcjew]

It is worth it to at least take the upgrade to 10 to get your free key then if you hate it within 30 days (I suggest doing it in like 10) you can go to settings, update and security, and pick recovery then pick go back to 7 and it will basically load an image it creates of the windows 7 before it upgraded to 10. While in 10 run this tool to find your windows key for 10 when you get it and write it down.

Remember: After the 30 days you can no longer roll back to 7 as it will erase that image it made of 7. If you do not take the upgrade before July 29th then it will cost you at least $119 to upgrade in the future.
http://www.nirsoft.net/utils/produkey-x64.zip (free app to read your key it will generate for you)