AMD High Definition Audio Device not plugged in

Aulia

New member
Local time
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Messages
4
Hi
I have just booted up my Acer Aspire One 725 laptop to find that the sound icon has a red cross next to it and it claims that 'No speakers or headphones are plugged in'. In the Control Panel it states that the AMD High Definition Audio Device is Not Plugged In.
3.jpg

As far as I know, I've done nothing to cause this.
I have already tried:
Download Realtek High Definition Audio device to the latest version (6.0.7.7841, according to Driver Easy that said Realtek High Defition Audio is unplugged and my current version is not the latest one)
1.jpg
After downloading it I installed it but always fail.
2.jpg
Now that I think about it, are Realtek and AMD different?

If you have any idea how to fix it please tell me (in simple way if you don't mind)
Every method I've tried didn't give a better changes.
I beg on your help.
Thank you.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x32
CPU
AMD Dual-Core Processor C70
Memory
2 Gb DDR3
hi could you post a screen shot of device manager with the sound section expanded. have you went to acer support site and download and install the audio driver from their?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
hi could you post a screen shot of device manager with the sound section expanded. have you went to acer support site and download and install the audio driver from their?

Thank you for the reply.
Here's the screen shot.
5.jpg

No, I haven't. I'll try to.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x32
CPU
AMD Dual-Core Processor C70
Memory
2 Gb DDR3
The Realtek (your PC sound) shows it has an error. What is the error code?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
The Realtek (your PC sound) shows it has an error. What is the error code?

Thank you for the reply.
Um, is this the error code that you're asking for?
It states code 10.
6.jpg
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x32
CPU
AMD Dual-Core Processor C70
Memory
2 Gb DDR3
Usually code 10 is driver not installed. Try acer support site for driver.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
Usually code 10 is driver not installed. Try acer support site for driver.

I have downloaded Realtek Driver from Acer Support Site and installed it. Again, the installation cannot be success. :cry:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x32
CPU
AMD Dual-Core Processor C70
Memory
2 Gb DDR3
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