Can See Drive but not files

dsjambekar

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i am having similar issue as Jenny who started this thread except that it shows my memory as 0.0 mb
i tried mini tool recovery wizard but even that shows the drive as read only.

can you please help?

i think my external hard disk is gone :(
 

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Hi jumanji, can you please help? :( :(
 

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Welcome to Seven Forums :)

Please start your own thread, what is the problem, please explain in detail. :)
 

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I dont yet have rights to start new thread it seems.

My issue is my hard disk wd element is not showing in my computer but it is shows in the devices connected. There is also an option to eject the disk. But i cannot access its content.

I need help in this. Thanks for looking into it anyway. ��
 

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Yes right. Does it mean it won't work anymore?
 

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It means that you have to designate a letter for that drive. Without a drive letter the system will not know which should your files be at.
 

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Roastermen, can you please tell how can i do that?
 

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Hi jumanji, can you please help? :( :(

":(:(" :):)

1. Please post a snapshot of Windows Disk Management adhering to the guidelines here http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

2. What is the capacity of your WD elements drive?

3. How old is the drive?

4. Run WD Data Lifeguard Diagnostic for Windows. Download from here
Software and Firmware Downloads | WD Support ( Click on the + sign to expand and read the instructions carefully.

Do the Quick Test and Extended Test and post the results.

Note: Carefully note the time taken to complete the Quick Test and Extended Test, report and post the screenshots of the result... If both finish instantly that means the Diagnostic did not run.

If the drive is shown as healthy we shall proceed to rectify the fault.

In most cases the drive will turn into Read Only when the drive all of a sudden develops too many bad sectors.

Let us see what is in store.
 

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Disk management shows that disk is unknown and not initialised.

Both the tests didnt happen. they finished quickly. :(

Thanks Jumanji for reply. Your reply at least reply gave me some consoled me. :|

Thanks everyone for replying.
 

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As I anticipated the diagnostic did not run. In all probability, the interface Electronics, - the SATA to USB bridge - inside the enclosure has failed. But there is no way of confirming this since that PCB is integrated with the HDD inside. Because of this we cannot try the HDD alone with a direct SATA connection, even if the HDD is good, which most probably is.

You may have to seek professional data recovery by WD authorised partners in your region. ( Replacing the board or separating the HDD for direct connection and trying is beyond the user)

https://support.wdc.com/Warranty/dataRecovery.aspx?lang=en
 

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