Hello dear fellows!
Initial situation:
I own a HP system (h9-1001de, bought 2011) and had to change several hardware components after my gfx card and my mobo went down the drain. Also, I'm native German, so please excuse me if there should be language problems.
Now, I'm faced with a Windows, that is not activated and even the 30-day-period is already over.
I tried the activation of my current OS by phone and internet, where it says that my product can't be activated.
I even tried buying a new product code, which won't be accepted either. I get the error description in german, so I don't know how it is in english exactly. Just something like "Windows can't be activated by using this Product Key."
Do you have any idea what went wrong or what to do?
I really appreciate ANY help, because my knowledge has reached its limits.
Thanks in advance,
Marc
Edit: just read about your policies and did the mgadiag.exe thing.
Here's the result:
Initial situation:
I own a HP system (h9-1001de, bought 2011) and had to change several hardware components after my gfx card and my mobo went down the drain. Also, I'm native German, so please excuse me if there should be language problems.
Now, I'm faced with a Windows, that is not activated and even the 30-day-period is already over.
I tried the activation of my current OS by phone and internet, where it says that my product can't be activated.
I even tried buying a new product code, which won't be accepted either. I get the error description in german, so I don't know how it is in english exactly. Just something like "Windows can't be activated by using this Product Key."
Do you have any idea what went wrong or what to do?
I really appreciate ANY help, because my knowledge has reached its limits.
Thanks in advance,
Marc
Edit: just read about your policies and did the mgadiag.exe thing.
Here's the result:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WWYQH-BM2BQ-YXWTX
Windows Product Key Hash: Nh5fmoHUkJleuDVh0M2UFdsZmmE=
Windows Product ID: 00359-OEM-9828546-21420
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6EE68D6C-0189-4726-8B33-C0F447B27196}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6EE68D6C-0189-4726-8B33-C0F447B27196}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YXWTX</PKey><PID>00359-OEM-9828546-21420</PID><PIDType>8</PIDType><SID>S-1-5-21-1830956384-4206015470-1152894425</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7996</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2.B0</Version><SMBIOSVersion major="3" minor="0"/><Date>20161215000000.000000+000</Date></BIOS><HWID>7E583107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Softwarelizenzierungsdienst-Version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Aktivierungs-ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Erweiterte PID: 00359-00196-285-421420-02-1031-7601.0000-0582017
Installations-ID: 009210046092147462737481088036403241003190394960086643
Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
Teil-Product Key: YXWTX
Lizenzstatus: Benachrichtigung
Benachrichtigungsgrund: 0xC004F009 (Aktivierungszeitraum ist abgelaufen).
Verbleibende Windows Rearm-Anzahl: 1
Vertrauenswürdige Zeit: 2/27/2017 7:19:29 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:11:2016 10:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAgABAAIAAAACAAAAAgABAAEACrZakXcWdKvUFo4G6ho+fd4v4pHAtBossGH0Ug==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
DBGP INTEL
HPET INTEL SKL
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT SataRe SataTabl
FIDT ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
UEFI INTEL EDK2
SSDT SataRe SataTabl
LPIT INTEL SKL
WSMT INTEL SKL
SSDT SataRe SataTabl
SSDT SataRe SataTabl
DBG2 INTEL
Last edited:
My Computer
At a glance
Windows 7 Home Premium 64bit
- Computer type
- PC/Desktop
- OS
- Windows 7 Home Premium 64bit
