Solved Windows Installer Service will not start

[Shub Niggurath]

I have been unable to install any new programs because Windows Installer Service has not been starting, I've gone through making registry edits, command prompt commands and group policies to see what I can do to get it working again. However each time I just get this message whenever I try to start it in Services: "Windows could not start the Windows Installer service on local computer. Error 1053: The service did not respond to the start or control request in a timely fashion."

Here is what the MSI log says in the temp folder:

"Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
=== Logging stopped: 7/06/2020 10:30:48 ==="

I've spend hours searching this up and have not found ANY resolutions, Microsoft does not provide any sort of Windows Installer 5.0 so I can't use anything. I have important stuff on my PC and simply cannot reinstall the OS. Can anyone help me please?

 

[Megahertz07]

The basic first.
- Run a disk check. Open a CMD window as administrator and type:
chkdsk C: /f
It will say your drive is in use and if you want to schedule to next start = Yes
Restart and pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to windows, run a System File Check. Open a CMD window as administrator and type:
sfc /scannow

report

 

[file3456]

If you go to the control panel | Administrative Tools | Services and look in the list of services for the installer service, is it set to manual?

 

[Shub Niggurath]

The basic first.
- Run a disk check. Open a CMD window as administrator and type:
chkdsk C: /f
It will say your drive is in use and if you want to schedule to next start = Yes
Restart and pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to windows, run a System File Check. Open a CMD window as administrator and type:
sfc /scannow

report

Chkdsk reported 0 bad sectors, sfc /scannow reported no issues. I tried sfc /scannow already once before.

If you go to the control panel | Administrative Tools | Services and look in the list of services for the installer service, is it set to manual?

I changed it to automatic after it failed to start whenever I tried to start it, I still just get the "Error 1053: The service did not respond to the start or control request in a timely fashion." Sometimes whenever I try to install something I get another error message about how "Windows installer is corrupt or not installed properly on this computer."

 

[Megahertz07]

Did you scanned for virus and malwares?

I like superantispyware.

 

[Shub Niggurath]

Yep, I've scanned multiple times with Avast, Malwarebytes and Microsoft Security Essentials.

 

[Megahertz07]

You can do a Repair Install
It will reinstall Win 7 keeping your programs and data.
As usual, it's a good idea to backup first.
If you have a OEM SLP license it is also a good idea to make a license backup. Use DISM ++ or ABR

For the updates, use Simplix.
Simplix is a single file (850MB) that contain all updates since Win 7 released up to date. It has all security and non security updates without the trash (telemetry and tracking). Very good.
My suggestion is to set Services - Windows Update - Manual and on WU page set it to Never check.
Then run UpdatePack7R2

Then run WU manually to find updates for Office etc and decide witch one to install.

To uninstall the telemetry, run cmd file to uninstall those KB files.
kb_spy.cmd.txt
Rename it as KB_Spy.cmd and run it.

 

[Shub Niggurath]

I'll see what I can do, however I installed Windows 7 through buying an activation key on eBay and downloading the ISO itself from Microsoft. Also to get the post-January 2020 security updates I used BypassESU from the MyDigitalLife forums. I've looked through how it works and it effects the MSI dlls somehow. Could this be what's causing the problem with installing exe files? I can still get security updates, they install fine.

 

[Megahertz07]

I'll see what I can do, however I installed Windows 7 through buying an activation key on eBay and downloading the ISO itself from Microsoft. Also to get the post-January 2020 security updates I used BypassESU from the MyDigitalLife forums. I've looked through how it works and it effects the MSI dlls somehow. Could this be what's causing the problem with installing exe files? I can still get security updates, they install fine.

Any kind of crack will come with side effects.

Most recommended here is Simplix. It has all updates but the tracking and spying ones.

 

[Shub Niggurath]

After running that batch file for those updates, a little while later I got a bluescreen, the PC restarted and then before logging in Windows 7 automatically reinstalled the updates even though I hid them and didn't allow them to reinstall. Is there a reason this happened? I've rarely had bluescreens.

Anyway, I don't think this product code can be reused so I don't think I can reinstall it without it being unverified.

 

[Megahertz07]

After running that batch file (what batch file?) for those updates, a little while later I got a blue screen, the PC restarted and then before logging in Windows 7 automatically reinstalled the updates even though I hid them and didn't allow them to reinstall. Is there a reason this happened? I've rarely had blue screens.

Anyway, I don't think this product code can be reused so I don't think I can reinstall it without it being unverified.

Please explain

 

[Shub Niggurath]

Sorry, I meant to say cmd file-- I got confused. The one you posted to remove the telemetry updates, after running it the updates reappeared in the "waiting to be downloaded" list and I unchecked them and hid them. After that I had a random bluescreen which had an error I've never seen before, after that Windows was starting up and then the updates reinstalled themselves on the login screen even though I disabled them.

 

[Megahertz07]

There are no more M$ updates. What you can receive with WU is some advice to install win 10 etc etc
Did you set Services - Windows Update - Manual and on WU page set it to Never check?

 

[Shub Niggurath]

I'm referring to the updates the cmd file which you provided removes, it reinstalled those updates after this weird bluescreen even though I unchecked them and hid them in Windows Update. And I get security updates and monthly rollups all the time, so I wouldn't disable Windows Update. I don't get those popups anyway because I disabled all of them through registry edits.

Anyway, I'd rather just get my Windows Installer service fixed so I can go back to installing stuff on my PC which I'd like to use. I don't think there's a way to reinstall this because I'm sure the product key is for one use only, but I haven't reinstalled any operating systems in over a decade or something so I don't know.

 

[Shub Niggurath]

This is the error I get when I try to launch msiexec in command prompt:

"The application was unable to start correctly (0x80000003). Click OK to close the application."

 

[Megahertz07]

If WU is active, as soon you uninstall the tracking and spy "Updates" WU reinstall them.

 

[Shub Niggurath]

So even if I do hide them and disable them they'll reinstall themselves? This is absurd, surprised that sort of thing isn't getting Microsoft sued. But right now I really want to find a way just to fix the Windows Installer without having to reinstall the OS, I really don't think I can use the same product key again and I had a pain in the ass of a time installing Windows 7 before.

 

[torchwood]

hi

please download the >>>portable<<< tool from here please
Simple System Tweaker

select
repair msi
repair windows firewall
reset permissions
repair changes made by malware

would also like to see thr results of this tool, product key check

https://go.microsoft.com/fwlink/?LinkID=56062

copy/paste the info

Roy

 

[Shub Niggurath]

When I try to run repair MSI: "The application was unable to start correctly (0x80000003). Click OK to close the application." Didn't see any results in the command prompt when it was opened nor in the log. Tried running it twice, the error messaged popped up 4 times.

MGA Diagnostic results:

"Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: 7Y3X1DENJU80uk78H5hx0MXb86o=
Windows Product ID: 00426-070-2363043-86667
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A3B426E1-D924-448B-B23F-F991D7606022}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr_escrow.200416-1436
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: D:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: D:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: D:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: D:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A3B426E1-D924-448B-B23F-F991D7606022}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KTQ4W</PKey><PID>00426-070-2363043-86667</PID><PIDType>5</PIDType><SID>S-1-5-21-1083260578-802215504-4018798619</SID><SYSTEM><Manufacturer>Micro-Star International Co., Ltd</Manufacturer><Model>MS-7B86</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A.00</Version><SMBIOSVersion major="2" minor="8"/><Date>20180626000000.000000+000</Date></BIOS><HWID>3E953A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.24553

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-070-236304-00-3081-7601.0000-2642019
Installation ID: 015215744181524776003922832002201153546822787644666142
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KTQ4W
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/06/2020 3:34:05 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:11:2020 01:04
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEAAwABAAEAAAAGAAAAAgABAAEAHKJC7Fy7ai4Q5AoiLonSJ5aH7JRIFZhU84PDhFi6SMvirw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
FIDT ALASKA A M I
SSDT AMD AMD ALIB
SSDT AMD AMD ALIB
CRAT AMD AMD CRAT
CDIT AMD AMD CDIT
SSDT AMD AMD ALIB
SSDT AMD AMD ALIB
UEFI
IVRS AMD AMD IVRS
BGRT ALASKA A M I
SSDT AMD AMD ALIB
SSDT AMD AMD ALIB
WSMT ALASKA A M I "

 

[torchwood]

Hi


I missed that comment in post#8.


BypassESU -- not a good idea
Its definately broken MSI, the error code 0x80000003 indicates a break point failure/corruption.
I was hoping the portable version could side step the problem



as Mega suggested a repair install is now your best bet.
REMOVE BypassESU mod and kb4528069 first



As for your product key, no need to redact those 3 blocks, Its in the MSDN range, not for retail sale.
its currently valid, but for how long i don't know. it will depend on how many the seller has sold, once it reaches its activations limit MS will start to block it.




Roy