random bsod's on prev stable vista machine

chadd

New member
Local time
3:29 AM
Messages
22
hi,
i'm running win7pro64 and am experiencing what looks to be random bsod's.

i've updated my profile to hold all the specs for the machine. this box was previously used with vista64ultimate with no issues for over a year. i am doing no overclocking and running everything at normal specs.

i ran my first win7 install 2 weeks ago and have had multiple bsod's daily since then.

i've had them happen when watching a movie file in wmc, watching live tv in wmc, watching recorded tv in wmc, watching a show on hulu desktop (not in wmc) and while the computer is doing nothing but just idling...

i've reinstalled win7 multiple times. installing from vista64ultimate using the "clean install" method, installing from win7 using "clean install" and installing from a bootable dvd after formatting the drive. same result each time.

i've tried letting win7 pick all my drivers, and i've also tried to manually download/install all drivers, but the results seem to be the same.

i've run the windows memory diagnostic and it came back with no errors.

here's the whocrashed report from the 2 bsod's that happened tonight, and i've attached the dmp files from both of those bsod's.

thanks for any help on this, as i'm starting to pull my hair out :confused:
please let me know if there is any more info that is needed about my system or the errors to help figure this out.

in the meantime, i'll attach anymore dmp files if (when) i encounter any more bsod's.

On Tue 11/10/2009 4:06:10 AM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007DAB028, 0xB6782000, 0xA1000135)
Error: WHEA_UNCORRECTABLE_ERROR
Dump file: C:\Windows\Minidump\110909-20748-01.dmp



On Tue 11/10/2009 3:26:13 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002DD5180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
Dump file: C:\Windows\Minidump\110909-21886-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.

View attachment 35964

View attachment 35965
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
after browsing around here and on other forums, i've read a couple posts about people having problems with hauppauge's tuner drivers, even the latest win7 drivers provided by hauppauge.

so on a whim, i removed my HVR 1600 tuner card and ran everything i could try, except for live tv.

no crashes or bsod's as of yet, but that was only an hour or 2 of testing/watching. it has run multiple hours before (with the tuner card installed) only to crash repeatedly in hour 4. for example, watch a 3 hour football game on live tv just fine, only to have it bsod during the last 45 seconds of the game (now that's annoying), and then again after that when trying to watch a movie...

hopefully removing (and then replacing) the tuner card will solve the issues, but i'm honestly not too optimistic, since random troubleshooting usually isn't the best method.

i'll post back with an update either way, and if anyone has any suggestions, please feel free to post.
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
Thats the same error we have been having and... machine was running perfectly under Vista and started playing up as soon as 7 was installed.

Today put Vista back on and the reboots continued...so PC is in hardware shop now :-)
 

My Computer My Computer

OS
Win7
It's getting 0x124 hardware errors. Please see this excellent thread about the subject, written by H2S04.

And because you have this too, "CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts."

...I'd say follow step 4) first, from the link I gave. That's an AMD thing.
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
bios updated to latest version.
we'll see if that stops the bsod's.

looking through that thread "to-do" list, i've done: 1, 2, 3, 4 (just now), 5 (autoupdates), 6, and 7
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
no crashes under normal usage after reinstalling the tv tuner and flashing the bios to the most current version using the @bios tool (F6+, i believe)

hope that is the end of it!

thanks for the help!
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
no crashes under normal usage after reinstalling the tv tuner and flashing the bios to the most current version using the @bios tool (F6+, i believe)

hope that is the end of it!

thanks for the help!

See...H2SO4 fixes machines without even replying to a thread. lol
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
i've been running very stable since my last post after updating my bios, no crashes, no reboots, everything running fine until tonight when i went to wake up my computer and found a BSOD :(

this is my whocrashed info:

On Tue 12/8/2009 2:08:13 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002DD5180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
Dump file: C:\Windows\Minidump\120709-25116-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.

any ideas on this?
i'm running all the latest drivers for everything, most recent bios, and haven't installed anything new in the past week. i put in a new bd-drive last week, but it has been running fine for a week before this.

i think i might just play the "wait and see" game with this one for now...
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
Post the crash dump same as before, using the paperclip.
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
so just as i'm posting the crash dump, i get another BSOD. yay!

attaching dmp files from both bsod's

On Tue 12/8/2009 4:00:37 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002D64180, 0x2)
Error: CLOCK_WATCHDOG_TIMEOUT
Dump file: C:\Windows\Minidump\120709-21606-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
I'd say, update these drivers:

Code:
AVerBDA716x_x64 AVerBDA716x_x64.sys Wed Apr 29 23:16:20 2009
Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009
amdxata  amdxata.sys  Tue May 19 13:56:59 2009
And visit ATI's website for the latest video card driver.
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
thanks, i'll give those a shot.
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
well, i updated everything i could possibly find...
hopefully that does the trick and you won't hear from me again :)

thanks for the help!
 

My Computer My Computer

Computer Manufacturer/Model Number
home built
OS
win 7 pro 64
CPU
AMD Phenom 9600 Agena 2.3GHz
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400)
Graphics Card(s)
onboard: ATI Radeon HD3300 128MB DDR3 1333MHz
Sound Card
onboard
Monitor(s) Displays
14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector
Screen Resolution
1024x768, 1280x720
Hard Drives
WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB
PSU
Rosewill RP550 550W
Case
COOLER MASTER Centurion 534
Internet Speed
20mb down, 2mb up cable
Other Info
AverDuet tv tuner PCI card, bluray drive, dvd burner drive
Hey, hopefully yes, it is fixed. Good luck!
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Back
Top