blue screen of death

p0staboy

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so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?
 

My Computer My Computer

At a glance

windows xp
OS
windows xp
so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?


Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?


Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++
ok here is the file
Download Minidump.rar from Sendspace.com - send big files the easy way
 

My Computer My Computer

At a glance

windows xp
OS
windows xp
Hi.

Did you uninstall Nero?

And wow these are old - Google them in an attempt to find and install updates:

ha10kx2k ha10kx2k.sys Fri Sep 20 00:58:33 2002
ctoss2k ctoss2k.sys Fri Sep 20 01:00:38 2002
ctaud2k ctaud2k.sys Fri Sep 20 01:00:27 2002
sis7012 sis7012.sys Wed Nov 03 02:14:24 2004
ati2mtag ati2mtag.sys Wed May 03 12:50:42 2006 << for video card, go to ATI's site
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?


Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++
ok here is the file
Download Minidump.rar from Sendspace.com - send big files the easy way

Hey Pboy

for future refernce could you upload the dump directly to us using the attachment icon in the reply form? many of us have our browsers so locked down we cant load that site. the icon is shaped like a paperclip see the pic

Thanks

Ken J++
 
Last edited:

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++
ok here is the file
Download Minidump.rar from Sendspace.com - send big files the easy way

Hey Pboy

for future refernce could you upload the dump directly to us using the attachment icon in the reply form? many of us have our browsers so locked down we cant load that site. the icon is shaped like a paperclip see the pic

Thanks

Ken J++
sorry, here it is.
View attachment 37755
 

My Computer My Computer

At a glance

windows xp
OS
windows xp
Hi.

Did you uninstall Nero?

And wow these are old - Google them in an attempt to find and install updates:

ha10kx2k ha10kx2k.sys Fri Sep 20 00:58:33 2002
ctoss2k ctoss2k.sys Fri Sep 20 01:00:38 2002
ctaud2k ctaud2k.sys Fri Sep 20 01:00:27 2002
sis7012 sis7012.sys Wed Nov 03 02:14:24 2004
ati2mtag ati2mtag.sys Wed May 03 12:50:42 2006 << for video card, go to ATI's site
i just uninstalled nero and same thing. im googling those file names and im just getting information about them. what exactly am i downloading?
 

My Computer My Computer

At a glance

windows xp
OS
windows xp
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